Orchard Paddington Hotel Reservation

 

Orchard Paddington Hotel London

Lobby
 
3.0 star rating
Location: Paddington
Address:
Sussex Gardens 86 90
london W2 1uh
Phone: ++442077230370
Fax: ++442072626121

Hotel Information

This city hotel is centrally located in the bustling metropolis of London. The hotel offers the ideal setting from which to enjoy the exciting nightlife scene, entertainment venues, exceptional shopping opportunities and exquisite dining options the city has to offer. Guests will find themselves within easy access of the spectacular attractions this mesmerising city has to offer. The hotel enjoys a stunning, Victorian architectural style allowing it to blend in seamlessly with its historical surroundings. Guests are invited into the beautiful surroundings of the lobby which enjoys a minimalistic style. The guest rooms are tastefully decorated enjoying a cheerful style. The rooms offer a welcoming escape away from the bustle of the city. 

Pictures

RoomRoomLobbyGeneral viewRestaurantGeneral viewGeneral viewRoomBarLobbyRestaurantRoomRoomRoomRoomRoom
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.0 star ratingCentrally located. Very surprised at quality of the room given the price. Everything was lovely.The doors are a bit sharp to close, which woke me up a bit in the night. Waited 20 minutes for a table at breakfast time.David30 December 2015
4.0 star rating22 July 2008
4.5 star ratingSimple, but everything needed. Clean, good location, renovated bathroom, breakfast included and friendly staff.Tubee24 March 2009
4.5 star ratingGreat location; quiet and clean roomBreakfast..too poor and limited 23 December 2009
4.0 star ratingGreat location , very clean , modern shower room , flat screen tv in room , modern furniture and decor .No tea making facilities in room .belle01 September 2010
4.5 star ratingvalue for moneycould expand the breakfast, ie fresh fruit.23 April 2013
5.0 star ratingIt was the best hotel I have ever stayed in, warm, clean, modern. I will always book here to stay in London. very convenient to get to West End.13 April 2013
4.5 star ratingThe Orchard was a great value for money hotel. Very clean and nice rooms, newly furnished. The location is also perfect - just 5min off Paddington.The breakfast lacks variety - it is exactly the same every day. Rather cheap selection of products, especially the coffee, which had no taste at all.Nik22 April 2013
3.0 star ratingLocation is ideal for London visitors.We had booked a triple room and were given a small double room. Issue took few hours to sort out but all credit to the staff, we did get the room we had paid for. Not the stress we needed though! The breakfast was the worst I have ever had anywhere and would not recommend to anyone.M27 April 2013
3.5 star ratingThe room was clean and not too small. The hotel was very close to Oxford Street and it was in a good neighbourhood. Bathroom was a little too small but it didn't bother me that much. There was no internet in the hotel. Jojo03 May 2013
3.0 star ratingvery bad receptionist, unfrinedly and brutal in the answers29 April 2013
4.0 star ratingClean well organised obliging08 May 2013
5.0 star ratingVery clean, refurbished, conveniently placed, quiet. Will return. Excellent value for money. Did not have the breakfast so unable to confirm the highly critical comments on trip advisor.Tony 21 May 2013
4.0 star ratingRoom was very clean and recently refurbished. Staff were friendly and helpful. Hotel is in a pleasant and convenient location. If it was half the price I'd recommend it to everybody.Could have done with more clothes storage (e.g. drawers), and tea/coffee making facilities in the room. Hotel wasn't cheap, but then that's central London rates for you.23 May 2013
3.0 star ratingI couldn´t close the window in my room (208) because of a broken lock, which resulted in two very cold nights. I asked the staff to do something about it the first morning but got no response.21 May 2013
4.0 star ratingHotel was bright and clean. Small but functional rooms. Great value for central London.Breakfast was toast, slices of cheese and meat, with cereals on offer. Disappointing. Atmosphere was somewhat chaotic at breakfast with no instructions on what to do. Richard T22 June 2013
4.0 star ratingnice helpful staff, clean roomvery basic, small roomsJo13 June 2013
4.0 star ratinggood location, clean, modern, helpful stafftowels and bedding not changedbob18 June 2013
3.0 star ratingConvenient location. Reasonable price. Day Time receptionist Juliana is very friendly and approachable. Was given a wrong room on the first night and was asked nicely to change to another room which we were fine w it as the first room bed covers were not cleaned. Saw body's hair on it . One of us left a set of changed clothes hanged in the tiny washroom and when we returned from sightseeing at night, the night shift guy didn't know anything about it. We got them back on the next day. Apparent that no or bad communication and handover between shifts. 16 June 2013
4.5 star ratingArrived in London in the morning and knew our room would not be ready but introduced ourselves and the lady receptionist was super spoiling the grandchildren and allowing to park so we could go off and explore London, Room was spotlessly clean,When we did book in later that day the reception was busy and the gentleman receptionist was a bit harassed and did not explain very well where our rooms were, would of liked hot drinks in room,disney25 June 2013
4.0 star ratingGreat location and valueBreakfast very poorAnonymous 14 October 2014
5.0 star ratingHelpful staff, cleanliness of roomCould leave plastic cups in room.09 July 2013
3.5 star ratingThis Hotel is basic and what you would expect of a 3 star. I stayed here with 3 friends and my boyfriend for 1 night. We were all on a budget and needed somewhere central in London to stay so that we could go shopping during the day and go out that night. We only used the Hotel for somewhere to leave our bags and shower and sleep. And it was perfect for that!!!I would not go here if you are looking for a luxurious Hotel with great facilities.....perfect for people on a budget though who still want somewhere clean and to be in a central location. The staff were friendly and allowed us to check in much earlier than 2pm so we could go shopping and they also took care of our bags til the following evening until we checked out. 23 July 2013
2.0 star ratingCentral location, minimal road noiseSmall room with no toiletries and single towel. Breakfast room was cramp with slow service to clear used tables. Breakfast wa sa bowl of cereal, toast and a slice of cheese/meat!22 July 2013
4.0 star ratingGood location clean modern rooms. Did not try breakfast so cannot commentSally12 July 2013
4.5 star ratingReceptionist was really friendly and helpful. Room was compact and bijou but very clean and everything we needed. Stayed 1 night - perfect for us.We had room 406 which was just of reception perfect location until the morning when clearly the door to breqkfast was right outside our room. Could do with fixing the door so it doesnt bang. We didnt make breakfast because you only get about an hour to get there from 7:45. On a Sunday is too earlyCosmoKat27 July 2013
2.5 star ratingcleanlinessquality of breakfast very poor - worst I've ever encountered! slices of cold ham and processed cheese along with a bowl of hard boiled eggs. Only the cereal (only bran flakes and corn flakes available). Instant coffee. Toast (long life bread) service at breakfast resembled Fawlty Towers with one staff member being reprimanded in front of guests! slow service would have been better if hotel would have been offered at a lower rate with no breakfast and we could have enjoyed decent food and drink at the many local cafes in the areaphillufc27 July 2013
2.5 star ratingGood location...but wished I'd booked some nicer hotels I saw in the area.Expect a cheerful English greeting at the front desk...that initial contact to me is so important and it was non-existent. they answered questions and were helpful but think a more positive front desk staff would make a huge difference. Also, food was marginal.mags31 July 2013
3.5 star ratingNewly renovated, nice clean room, very nice bath/toilet. Very central, close to the tube. Good value for the money!Cold in the room, the central heating was not working yet (we asked, since we were sitting in our rooms with jackets on). The Continental breakfast you can easily do without - toast, ham, cheese and cereal16 September 2013
4.5 star ratingSpic and span, renovated last year. Quiet. Very friendly staff. Very good value for the money. Conveniently close to Paddington.Breakfast could have a larger selection, and room was slightly small, but OK for a budget hotelJon M09 September 2013
4.0 star ratingHotellets läge var väldigt bra, två kvarter till tunnelbanan och centralt beläget i Paddington. Bemötandet av personalen var över förväntningarna, en riktigt bra service fick jag. Det ända negativa jag kan skriva är att frukosten var lite fattig men helt okej.Carola11 September 2013
4.0 star ratingGute Lage, freundliches Personal, alles sehr sauber, ruhig, Matratze in Ordnung (kein "Durchhängen"), tolle DuscheDas Frühstück war etwas karg, aber sicherlich nicht schlechter als in den anderen Hotels in dieser Straße. Ich würde dieses Hotel noch einmal buchen.29 September 2013
3.0 star ratingsomeone (we think cleaning staff) STOLE 100 EUROS from my friend's wallet (she left it in the room for 30 minutes)04 October 2013
3.0 star ratingOk I suppose, but, contrary to the description when I booked the room, breakfast was not included and there was no kettle in the room. Policy of having to leave room card with reception when you go out is ridiculous. We felt as though we could have been anyone coming in asking for a room key - no checks were made. Therefore we did not feel the room was secure.21 September 2013
2.5 star ratingvery good lokation near the tube station room very small 01 October 2013
4.0 star ratingFür den Preis unschlagbar. Das Hotel liegt in unmittelbarer Nähe zu Tube und Bus, Zimmer und Bad waren sehr sauber und ordentlich. 18 September 2013
3.5 star ratingHotel was clean, and despite having lots of guests and being in central London, it was very quiet at night. Front desk staff and breakfast room staff were very nice. Having a lift was very useful as we had a toddler and pushchair! Great central location for the Tube and central London attractions.Breakfast was quite limited (tea/coffee, cereal, toast, thin slices of ham and cheese). It was adequate but offering a little more variety would significantly improve the overall hotel stay.18 September 2013
3.0 star ratingSchoon, centraal gelegenOntbijt stelt niets voor, kamers zijn erg klein24 October 2013
5.0 star ratingExcellent in great location. 09 October 2013
3.0 star ratingBathroom seemed like it was renovated recently, nice and clean. Public area seemed clean and tidy.Breakfast was so simple that we didn't bother to queueing up to eat. Wifi was fast enough, but the expensive service was locked to one unit at a time.15 October 2013
4.0 star ratingzimmer sehr klein aber sauber (neu renoviertes bad), sehr zentrale lage05 November 2013
3.0 star ratingThe quadruple room was large and the reception area clean and receptionist friendly.The "full English" breakfast was not that - it was a platter of sliced meat and cheese, two cereals and white sliced toast with jams and the orange juice was more like squash than juice. It was fine but not what we were expecting from the website.01 November 2013
4.0 star ratingAll in all a good hotel, but a bit noicyThe room was clean and looked new. Had a good nights sleep and was looking forward to getting my breakfast. Although I seemed to be the first guest in the restaurant I was meet by a lot of loud chatter. I didn't understand where it came from until I realized it was from the staff. I assumed that that things would quiet down now as the staff would realise that the first guest had arrived, but sadly not. I was asked if I wanted tea and coffee and that was that. Anyway, the management should have a word with the staff to turn the volume down a bit.15 December 2013
3.5 star ratingClean and well situated hotel The hotel breakfast was mostly a jokeBirgitta 28 November 2013
2.5 star ratingOK location. Some of the staff was ok and did give us good service.The facilities in general, simpel food, small rooms, small breakfest areas, almost no place to rest or relax but in the room, the staff gives you almost nothing attention and one of the small indian restaurant just around the corner could not be thrusted for the price for the food and turned out with a much much..higher price for dinner..Most things can Get better, but is was ok. Next time we will put more money in better hotell.OK location, but can get better in several things11 December 2013
4.5 star ratingThe bathroom is new renovatedthe breakfast was poor09 January 2014
4.5 star ratingExcellent room ..they kept it well cleaned up! NOT TOO SMALL LIKE MANY OTHER HOTELSBreakfast could have a bit more variety but it was still good enough to start our day with! 20 December 2013
4.0 star ratingNice rooms very clean friendly staffShould be full breakfast on menu plus no tea facilities in rooms nelly19 April 2014
2.5 star ratingBillig overnatting med grei belligenhet.Ufattelig trangt og kronglete, vi ble sendt ned i kjelleren til vårt rom.. Dystert rom og ingen god følelse når en kom inn. Frokost fra 0730 til 0845. Anonym 27 May 2014
3.0 star ratingGood location, clean and staff were niceAwful noise through windows all night. Very limited choice for breakfast Anonymous 01 June 2014
2.5 star ratingclean bathroomI asked for the room on the first floor and got something in between floors, windows on both sides of the room looked at some walls, room was so small, so only one person could walk at the same time, staff was counting the pieces of the toast on the table, no bacon and eggs for breakfeast, we asked for coffee at nine o clock, couldn't get any, although the breakfast is til nine thirty, towells were changed every second day(?!), we didn't know that, so since we mixed them, at our request the staff wouldn't give us new, so we had to pay for them (three towells, three pounds), and I had impression that the staff spoke less English than we did.Anonymous 03 June 2014
3.5 star ratingvery clean and decorated recently - breakfast staff very accommodatingRooms VERY small - could only open the bathroom door half - only room for one chair and very narrow 'double' - the room was in the basementLone og Per10 July 2014
1.5 star ratingNothing was positive in hotelEverything was negative in hotelM. Norway15 August 2014
3.5 star ratingSpacious and clean room, well presentedNo air con - a very hot nightSandK04 August 2014
2.5 star ratingGood location, nice bathroom. Rude, idiotic staff that shouldn't work in a hotel. Worthless breakfast. Noisy room. I'm not returning. Anonym 18 September 2014
1.5 star ratingThe beds was ok. The bathroom was small but ok.The room was one floor down, very warm, very dark (brown interior), hardly any daylight and impossible to get some fresh air. Impossible to judge the weather even if you leaned out and looked straigt upp. One wardrobe for three persons. The so called breakfast was not any good and you got get to stand in line when the diningroom wasn´t big enough. The staff could not speak fluently english and not guide us properly. Will NOT use this hotel again.The Swede21 September 2014
4.5 star ratingHotel stay Was very pleasant and staff were very helpful Anonymous 10 November 2014
3.5 star ratingLocation was ideal. Walking distance from Paddington Station.The daytime receptionist was not very friendly and welcoming.Tuker12 November 2014
3.5 star ratingBra läge, nära Paddington station, rent o snyggt, fina rum, trevlig personal.Fanns inte något värdeskåp på rummet eller i receptionen så man kunde låsa in pass o biljetter, liten matsal.Micke31 October 2014
4.0 star ratingclean, super pricesmallJason29 November 2014
4.0 star ratingExcellent value for money and very comfortableAnonymous 26 November 2014
1.0 star ratingCheap and good locationRude staff, tv didnt work, made us pay for wi fi even thought it didnt work, no water to drink anywhere in the hotel, no condiments in the room, the mades came in to our room an hour before check out, the room was freeziny, we asked reception about heating they said there is no heating from 9pm until the morning. Pay a littl extra and stay somewhere else!!Jake06 December 2014
5.0 star ratingA friend and I stayed for one night, so we were not there for long, and skipped breakfast - however, the room, though simple, was spotless and quiet; the shower was great, and we were very impressed overall. The hotel is literally five minutes from Paddington, and a black cab from Trafalgar Square cost just fifteen pounds - quite good for London! Our room cost a pittance as we stayed at an unpopular time. Much recommended. If you like your hotels hi-tech and modern, not for you - a traditional and plain hotel. If you are breezing through London or plan to be sightseeing a lot, it's perfect: all you could need in a hotel/location at a good price. Towels are not replaced daily: this is a shame, but understandable, since the room was very cheap. Anonymous 18 January 2015
5.0 star rating Fantastic standards. My second time here. Bedroom really warm, best sleep for a long time. Breakfast and staff, excellent. Reception is very inviting, the lift is very posh. I will definitely stay here again. Keep up the good standard. Made my weekend. Anonymous 18 December 2014
4.5 star ratingFor a price I paid it's really worth to stay here. Room was clean, flat TV screen, tidy bathroom en siute (European taps), personnel very nice and helpful. Breakfast was not a thing of my matter. However it was. Even with some selection of average products. Payment online warks as it should. I reccomend it for a budget stay.Zachowaj anonimowość 23 January 2015
 Value for moneyAnonymous 15 March 2015
5.0 star ratingGreat location near Paddington station/bus stops. The lift was very useful.Can be a bit noisy (where I was).Anonymous 15 March 2015
3.5 star ratingHelt ok rum. En del personal var mycket trevliga, andra mindre. Väldigt liten/enkel frukost. Ganska lyhört. Anonym 12 May 2015
4.0 star ratingGood location and facilities.When I arrived the door of the bathroom was locked!Anonymous 20 May 2015
 www22 May 2015
4.5 star ratingvery good location very clean friendly and helpful staff free parkingnoneAnonymous 04 August 2015
3.0 star ratingGood location if just for one night.Room was like a box. No tea/coffee making facilities despite in description. Anonymous 11 September 2015
3.5 star ratingGood for a one night stayWouldn't want to stay more than one night. The staff looked a bit confused when I said it was just me for breakfast. I mean they have single rooms...Anonymous 08 September 2015
4.0 star ratingVery friendly staff, great location, comfy bed, very clean - can't fault it for the cost.Anonymous 28 September 2015
4.5 star ratingVery clean and quiet. Staff friendly and efficientNo tea making facilities in room or toiletries in bathroomAnonymous 17 December 2015
2.5 star ratingCentral, budget. New bathroom. Sheets were not fitted and not even the size of the mattress, when I commented I was told they are all that size. Bed was a 4ft 6in small and only just fitted into the small room. Room size only suitable for a single. No information booklet on the hotel in the room. No tea and coffee in the room, it was in the small lounge with the iron and board, but you had to wash your own cups to have one. No tissues provided. Not a 3 star hotel. Your website claims a traditional English breakfast. Not. Continental breakfast each day was a boiled egg, slice of ham and cheese & 1.5 slices of toast & coffee/tea. I never saw a safe. Café / Restaurant non existant.djennin19 November 2015
2.0 star ratingOtroligt dålig service. Wi-fi fungerade ej och dom i receptionen var otrevliga och ej service mindedAnonym 03 February 2017
4.5 star ratingperfect Location newly renovated property: clean room, clean bathroom and good beds been to a lot of Hotels in London around, but seldom found a property this clean, safe and convenient like this. even a new lift in working order breakfast could be served a Little bit longer - 0700 to 0845 is a very tight time table Quality and variety of Food for breakfast could be improved with simple means Anonymous 22 February 2017
4.0 star ratingGreat location , really friendly staff - felt very welcome. Rooms spacious and adequate for what needed forOnly downside would be that breakfast isn't what you would normally expect from a hotel, however it was adequate. Anonymous 08 April 2017
4.0 star ratingVery clean, decent breakfast and good customer service. Wifi was temperamental. Anonymous 17 July 2017
3.5 star ratingGood value for money and very clean breakfast staff very attentive Not much choice for breakfast and could have done with another pillow for the bedAnonymous 25 June 2017
4.0 star ratingExcellent location just a stones through away from Paddington station. Rooms where very clean and well maintained. Excellent value for money. Comfortable beds. Staff where friendly.Would have liked tea and coffee making facilities in the room. Breakfast was basic. Bit more verify of cereal and have fruit as an option. Fresh orange instead of diluted orange cordial DATLOFT05 July 2017
3.5 star ratingClean and staff friendly No tea or coffee in room Anonymous 26 June 2017
2.5 star ratingLocation is fairly central and only 5 minutes from Edgeware Road tube station. It wasn't a particularly bad hotel; just some of the basics were lacking. I've never stayed in any hotel in the UK (from travel lodges to b&b's to 4 star hotels) that doesn't have a kettle/tea/coffee making facility in the room. It was unclear whether or not my towels were being changed as I put towels on the floor next to the shower to be changed (as most hotels instruct) and when I came back later in the day dry towels were folded up on the floor in the same location. I suspect my towels weren't changed and simply folded up and put back on the floor?? Iron and ironing board was available as long as you went and ironed in the lounge in front of other guests and the hotel staff were abrupt. Breakfast consisted of a bowl of cereal or ham & cheese. A sort of half continental breakfast. All in all, in London the price paid was fairly cheap but for £90 a night I could have got a 3 star hotel anywhere else.Anonymous 27 May 2016
2.0 star ratingClose to London city, nice beds.Small rooms, poor breakfast, Anonymous 20 June 2016
2.0 star ratingExcept from the lady at the front desk and the one at the breakfast, the staff is extremely unpleasant. You don't get the wifi is some rooms and the staff is reticent to give you your money back, I asked for a wake up call to get to my meeting in time and never got it, the breakfast is ok but not very varied. However the rooms are clean and fair but the window does not close properly so I got a cold and got a terrible allergy from something in the room. This hotel is definitely not worth the price you are paying for and you have hotels for a better price-value in the same street with nicer staff and service! Anonymous 04 June 2016
1.5 star ratingΗ τιμή σε σχέση με τα υπόλοιπα ξενοδοχεία στην περιοχήΠολύ μικρά δωμάτια, άθλιο πρωινό Gianni19 June 2016
3.0 star ratingHotel staff were very helpful and friendly. No toiletries in shower. Breakfast was only continental and wasn't advertised as such. No hot drink facilities in the room. Anonymous 04 November 2016
4.5 star ratinggreat stay excellent value for money , very clean bathroom (think it was brand new) the room was huge .the carpets and bed linen are brown and dated (but thats not important )crossy21 October 2016
4.0 star ratingGood hotel at a bargain price.Anonymous 15 September 2016
4.0 star ratingGreat location, just minutes from Paddington, clean, comfortable and good value for money. Exactly what I was looking for for a night out in londonThe rooms were quite small but still perfectly fineSimon25 October 2016
4.0 star ratingGood value for money considering the location of the hotel.Anonymous 05 August 2017
3.5 star ratingvery good staff specially staff at breakfast room floor of the room which I stayed in underground was very wet and floor carpet was dirty and not cleaned properly. ksk16 April 2016
5.0 star ratingvery nice and clean rooms good service and friendly stuff , very good location Anonymous 14 January 2016
5.0 star ratingGreat location, spotlessly clean, modern décor and fell fitted, comfortable beds, great value.Anonymous 19 March 2016
4.5 star ratingExcellent value for money at £56 per night, spotlessly clean with welcoming staff. The breakfast could be improved, and a secure room to leave luggage would be welcome. I'll come again.Anonymous 26 February 2016
4.0 star ratingvery kind,understanding and very helpful staff.They know their job!they now all about customer service!My children miss the place.They loved the hot chocolate and warm crispy croissants!We are looking forwrad to another cheap deal day for us tostay there.I love hotelopia.The shower room could be extended by moving the shower curtain a bit more.The from the shower spills all over the toilet floor.Anonymous 10 February 2016
4.5 star ratingOnly the breakfast! I'm a tea drinker and something like PG Tips would be a great improvement. Also real orange juice, not squash. And the choice of brown or white bread.Anonymous 18 April 2016
3.5 star ratingWas very clean, just a bit on the small size room, bed and bathroom, breakfast included was ok, was a continental.Anonymous 30 April 2016
5.0 star ratingCame first time to this hotel we felt so comfortable the welcome breakfast staff also so polite and helpful hope to return again room and bathroom immaculate clean and comfy Inayat 31 January 2016
2.0 star ratingOne of the staff in the breakfast room was rude, too small for so many people!Anonymous 19 April 2016
3.0 star ratingLocationBasic breakfast and the staff not very polite.Anonymous 11 January 2016
3.5 star ratingFor the money it was great value - clean, modern, parking right outside,near stationBreakfast poor but for the money I wouldn't expect any better. No towels. Lots of prostitutes hanging around.Anonymous 18 March 2016
Catering
  • Café
  • Restaurant
Facilities
  • Cloakroom
  • Lift access
  • Mobile phone coverage
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • YES Wheelchair-accessible
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Heating
  • Historical
  • Internet
  • Parking
  • Pet friendly Hotels
  • Restaurant
  • Shower
  • TV
Location
  • Double rooms: 30
  • NO Connecting rooms
  • Number of floors (main building): 3
  • Single rooms: 5
  • Suites: 7
  • Total number of rooms: 42
  • Year of construction: 1800
  • Year of most recent renovation: 2012
Meals
  • Breakfast
Methods of payment
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Bathroom
  • Carpeted floors
  • Central heating
  • Direct dial telephone
  • Hairdryer
  • Housekeeping
  • Make-up mirror
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Number of bedrooms: 1
  • Plug adaptor
  • Radio
  • Shower
  • TV
  • Wake-up service

Services marked with (*) shall be paid at the establishment.

Orchard Paddington Hotel

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