Phoenix Hotel London
Hotel Information
The TOP Phoenix Hotel London is a 125 bedroom 3 star central London city-west hotel. Continental buffet breakfast is always included when making a reservation with TOP Phoenix Hotel. Full English breakfast is available at an additional charge. Guests are welcome to store any luggage in the hotels luggage room before check-in and after check-out. The reception desk is open 24 hours. Free Wi-Fi available in all rooms.
Pictures
Reviews
| Rating | Positive Points | Negative Points | Reviewer | Stayed |
|---|---|---|---|---|
| 4.5 star rating | 01 February 2008 | |||
| 4.5 star rating | 14 February 2008 | |||
| 4.0 star rating | 14 February 2008 | |||
| 3.0 star rating | 14 February 2008 | |||
| 4.0 star rating | 13 July 2008 | |||
| 3.5 star rating | 25 July 2008 | |||
| 3.5 star rating | 28 July 2008 | |||
| 5.0 star rating | The hotel is well situated for transport. It is in a quiet and pleasant location. The staff are friendly and helpful. Rooms are clean and service in dinining room impeccable. | No negative reviews. I always choose this hotel when I go to London. | 10 November 2008 | |
| 3.5 star rating | Very good location, 4 minutes from Bayswater Circle Line Station | 17 November 2008 | ||
| 4.0 star rating | people 24h in reception. and the wireless WIFI available for free in the hotel | the tv was not close to the bed ...was down stairs. The staff wasn't helpful about direction | 23 November 2008 | |
| 4.5 star rating | Generally speaking, excellent | I found the mattresses rather too hard, but this may be a personal evaluation... | 23 January 2009 | |
| 3.0 star rating | near metro station | small rooms | 08 January 2009 | |
| 3.0 star rating | nice area | rooms far too small for 3 star | 01 February 2009 | |
| 4.5 star rating | Cheap and cheerful, very friendly staff. Loads of bars and restaurants nearby (Queensway). Very well connected (Queensway tube: 5 min, Bayswater tube: 3 min). | Small room. Weak wifi connection. | Spaniardonthemove | 15 February 2009 |
| 3.5 star rating | Close to amenities | Could not see TV from bed | 23 February 2009 | |
| 2.5 star rating | Ubicación es buena. Cerca del Hyde Park y del metro. | Habitaciones muy chicas y sin la tercera cama. | 13 April 2009 | |
| 4.0 star rating | Staff at reception were friendly and helpful. The continental breakfast was very adequate. | Room decor was tired - could do with a facelift. | 08 October 2009 | |
| 4.0 star rating | 05 July 2010 | |||
| 4.0 star rating | Quick check in. | I booked 2 twin rooms, 1 of the rooms we got was a double. Just aswell 2 of my group were sisters. Don't advertise rooms you don't have to give away!! | 03 July 2010 | |
| 4.5 star rating | Hotel was exactly what we wanted - clean, close to amenities and not too expensive. We paid £210 for 2 nights B | Skelly58 | 22 November 2011 | |
| 2.5 star rating | Expensive given the size of room, quality of fittings and old infrastructure (e.g. single, very slow lift for entire hotel). Fair price considering the location. Nothing particularly praiseworthy or objectionable. | Peter | 13 July 2013 |
Business
- Fax*
- Photocopier*
- Printer
Catering
- Bar
- Breakfast room
- Highchairs
- Non-smoking area
Entertainment
- Pub
- Sun loungers
- TV lounge
Facilities
- 24-hour security
- Cloakroom
- Hotel safe
- Lift access
- Luggage room
- Newspapers
- NO Car park
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- NO Wheelchair-accessible
- Smoke detector
Hotel type
- 24-hour reception
- Air conditioned
- Bathroom
- Gay Friendly
- Heating
- Historical
- Hotels with charm
- Internet
- Restaurant
- Shower
- TV
Location
- Double rooms: 27
- NO Connecting rooms
- Number of floors (main building): 6
- Quadruple rooms: 4
- Single rooms: 53
- Total number of rooms: 125
- Triple rooms: 13
- Twin rooms: 28
- Year of construction: 1854
- Year of most recent renovation: 2014
Meals
- Continental breakfast
Methods of payment
- American Express
- Diners Club
- MasterCard
- Visa
Room facilities (Standard room)
- Bathroom
- Carpeted floors
- Central heating
- Cot on demand
- Desk
- Direct dial telephone
- Electric Kettle: 1
- Fan
- Hairdryer
- Housekeeping
- NO Disability-friendly bathroom
- NO Smoking rooms
- NO Wheelchair-accessible
- Number of bedrooms: 1
- Plug adaptor*
- Shower
- Smoke detector
- Tea and coffee making facilities
- Toiletries
- TV
- Wake-up service
Things to keep in mind
- Deposit on arrival
- Gay-friendly
- Identification card at arrival
- Non-smoking establishment
Services marked with (*) shall be paid at the establishment.
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