Best Western Seraphine Kensington Olympia Hotel London
Hotel Information
This modern, intimate, chic hotel is the perfect choice for holidays, or a business trip. The hotel is conveniently located near the stylish High Street Kensington shops, Holland Park, major tourist attractions, tour buses and metro station. Guests are welcomed in the lobby with 24-hour reception, hotel safe, cloakroom, and lift, café, a bar and a restaurant, conference facilities and wireless Internet access. Guests can also take advantage of the room and laundry services.
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Reviews
Rating | Positive Points | Negative Points | Reviewer | Stayed |
---|---|---|---|---|
5.0 star rating | Great location, very helpful staff, clean, comfortable, great for singles or families. I've stayed in larger more famous hotels in London and didn't receive the level of service that this hotel provides. I will definitely be staying here again. | I don't have any negative comments to make. | Pattie | 23 July 2013 |
4.5 star rating | Room was extremely clean and prefect for one night. Nice big power shower. Room bit on the small side but honestly who dances around their room anyway?! Would stay here again. Good location. | 16 November 2013 | ||
3.5 star rating | Freindly staff | bed too short! | P | 18 November 2013 |
4.5 star rating | Great location, Cosy, Friendly, Helpful & Professional Staff. The room was decorated nicely, great use of space, I pod dock, powerful shower. | Small but mighty!! Very small rooms but great use of space, perfect for a couple of nights stay in London. | Anonymous | 17 February 2014 |
4.5 star rating | very tidy, clean room with good quality furniture | breakfast was modest, nice fresh fruits etc but coffee not what you could have hoped for | 'kohtuullisen kokenut matkailija' | 26 February 2014 |
4.0 star rating | Veldig sentralt, 5 minutter fra undergrunnen. Masse fine butikker i umiddelbar nærhet, gode restauranter i umiddelbar nærhet. Stort 3 personers rom, fint, nytt bad. God frokost. | Der ansatte snakket ikke kjempegodt engelsk og hadde liten kunnskap om nærmiljøet. | Kjersti | 24 February 2014 |
4.5 star rating | Nytt, rent og pent. Veldig sentralt i London vil jeg si. Bare noen minutters gange fra t-banestasjonen High Kensington street. Hotellet ligger ved hovedgaten i Kensington som er et flott strøk. Vi ble ikke forstyrret av trafikken da vi hadde vinduene lukket og brukte air-condition. Det tar bare ma. 15 min. å gå til Hyde park som er en fin måte å gå inn til sentrum på. Ta med gode sko! | Rommene er noe mindre enn på et generelt 4 stjerners hotel. Men siden vi var på kjæreste tur uten barn var det ikke noe vi reagerte på. Sengene var veldig harde og vi våknet med vondt i korsrygen hver morgen (vi er ikke overvektige ;) | Anonym | 26 June 2014 |
3.0 star rating | Rommet gav et godt førsteinntrykk. Fine fargekombiasjoner og fint tapet.badet var rent og pent. | Madrassen var svært hard. Våknet flere ganger pr.natt pga.dette. Jeg delte seng med en venninne og vi fikk bare en stor dyne på deling. De hadde tomt for dyner, men jeg fikk et dynetrekk til å ha over meg, det gikk forholdsvis bra, men det var ikke optimalt- mildt sagt. Rommet var svært lite og trangt men plassen var godt utnyttet. Det var ikke rent i nattbord og skrivebordskuffene. Personalet virket sure, men de lot oss oppbevare bagasjen etter at vi hadde sjekket ut på avreisedagen og det var fint da vi ikke skulle reise hjem før om kvelden. | Anonym | 14 October 2014 |
3.5 star rating | Location was excellent, just a few minutes from Kensington High Street tube station. Also, there were lots of good shops and eateries at very close proximity. | The room was a too hot and too small. We were in what was billed as a Junior deluxe suite however, there was nothing deluxe about it at all. We were right at the front of the hotel which was very noisy. The air conditioning didn't work very well, which was unfortunate as the weather was very hot and there were 3 of us in the room. The drench shower was great but the bathroom was basically a wet room and, with nowhere to leave your clothes etc, everything ended up soaking wet. Certainly not what I was expecting from a 4* hotel. | Anonymous | 17 July 2015 |
4.0 star rating | clean, friendly staff, excellent location, food is acceptable | everything is very smalll | Dorin | 24 August 2015 |
3.5 star rating | Nattportiern var en klippa. Ställde upp med både det ena och det andra. Litet men helt ok rum. Fräschören känns som det viktigaste och den fanns där. | Trodde det skulle finnas bacon& äggröra till frukosten men det var mackor o yogurt som gällde. | Anonym | 15 September 2015 |
4.0 star rating | Hotel is described as bijou and was therefore as we expected. The room was clean and the bed comfortable. The wardrobe space was open and the chair didn't allow much room for negotiating around but the bathroom felt light and spacious. Reception and dining share an area. The staff were unobtrusive, helpful and efficient. The Hotel is situated on the main High St, and although we are light sleepers we slept well and for us there was relatively little traffic [December]. The basic continental breakfast was adequate. We know what facilities to expect with Best Western particularly in the bathroom so for a short stay no unnecessary items [hairdryer etc.] were needed. This hotel was convenient for shopping, Albert Hall, Hyde Park etc and value for money in Kensington. | Polly C | 11 December 2015 |
Business
- Conference room
Catering
- Bar
- Café
- Highchairs
- Non-smoking area
- Restaurant
Facilities
- 24-hour reception
- Cloakroom
- Electric kettle
- Hotel safe
- Laundry service
- Lift access
- Mobile phone coverage
- Multilingual staff
- Newspapers
- NO Car park
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- Room service
- Transfer service*
- Wi-fi
- Wired Internet
- YES Wheelchair-accessible
Hotel type
- 24-hour reception
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Design
- Heating
- Hotels with charm
- Internet
- Restaurant
- Shower
- TV
Location
- NO Connecting rooms
- Total number of rooms: 31
- Year of most recent renovation: 2011
Meals
- Continental breakfast
Methods of payment
- American Express
- MasterCard
- Visa
Room facilities (Standard room)
- Alarm clock
- Bathrobes
- Bathroom
- Bathtub
- Cable TV
- Carpeted floors
- Central heating
- Desk
- Direct dial telephone
- DVD player
- Hairdryer
- Hi-fi
- Individually adjustable heating
- Ironing set
- Minibar
- NO Disability-friendly bathroom
- NO Smoking rooms
- NO Wheelchair-accessible
- Number of bedrooms: 1
- Radio
- Safe
- Shower
- TV
Services marked with (*) shall be paid at the establishment.
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