President Reservation

 

President Hotel London

Lobby
 
3.0 star rating
Location: Russell Square
Address:
Guilford Street 56 60
london Wc1n 1db
Phone: +442078378844
Fax: +442078374653

Hotel Information

This friendly hotel is excellently situated in London overlooking lovely Russell Square and just a few steps from the British Museum. It features a restaurant, a bar and a café. The River Thames, Regents Park and Hyde Park are reachable within a short stroll; Russell Square underground station is within two minutes, offering easy access to all parts of the city. Kings Cross train station is within walking distance.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
3.5 star rating05 February 2008
3.5 star rating18 January 2008
4.5 star rating22 January 2008
3.5 star rating15 February 2008
2.5 star rating21 February 2008
4.5 star rating29 February 2008
3.0 star rating08 March 2008
4.0 star rating18 March 2008
2.5 star rating13 March 2008
3.0 star rating13 March 2008
4.0 star rating28 March 2008
4.0 star rating05 March 2008
4.5 star rating15 April 2008
4.5 star rating13 April 2008
3.0 star rating24 April 2008
4.0 star rating18 May 2008
4.0 star rating16 May 2008
3.5 star rating17 May 2008
5.0 star rating15 May 2008
3.5 star rating26 May 2008
4.0 star rating27 May 2008
4.0 star rating20 June 2008
3.5 star rating01 July 2008
4.0 star rating11 July 2008
4.0 star rating02 July 2008
3.0 star rating08 July 2008
3.0 star rating21 July 2008
4.5 star rating13 July 2008
3.5 star rating21 July 2008
3.5 star rating17 July 2008
4.5 star rating15 July 2008
4.0 star rating12 July 2008
2.5 star rating13 July 2008
4.0 star rating29 July 2008
3.5 star rating03 August 2008
1.5 star ratingI can't really think of anything positive appart from the room was clean.Awful check in. The receptionist was not welcoming and lacked customer service skills. It was very noisy during the night as the hotel room doors slammed shut. There was no of being able to close them quietly. The following morning when I went for breakfast the staff were not welcoming and the food, which should have been hot, was tepid. I would strongly recommend people NOT to stay here. I was really looking forward to leaving the next morning and was glad I was only there for one night.22 August 2008
4.0 star ratingA very good value for money hotel, not the Ritz but clean and quiet with free wifi connectivity. I would recommend it to anyone wishing to see central London. I was on the 7th floor and the lift to that floor was particularly slow. 20 August 2008
3.5 star rating26 August 2008
4.5 star ratingLove the central location of the hotel, which makes it easy to find. Price for a night is very reasonable for London. Appreciate the tea and coffee making facilities in the room.For some reason the lobby always smells of fish! The hot food on the breakfast bar is often lukewarm at best.29 August 2008
3.5 star ratingvery clean , plenty of info avaliable from the help desk. with hotel ajoining good variety of services from different bars and restauraunts to finacial services.my room backed on to the lift so could hear the lits going up and down11 September 2008
4.0 star ratingVery good location.12 September 2008
5.0 star ratingwe were very happy with our stay and intend to use this or one of the group in future visits to london12 September 2008
3.0 star ratingWell placed Reasonably priced CleanI arrived late and wanted only a light meal - choice very limited Soup was awful - I commented to head waiter saying I thought it was made from powder, which was how it tasted - head waiter assured me it was freshly made - in any case it was lacking in any discernable taste16 September 2008
3.5 star ratingroom was very clean they had a room ready for us when we arrived a hour earlyno net curtains on window so had to keep curtains shut most of the time13 September 2008
2.5 star ratingStaff at reception friendly and helpful. Ability to check in a bit earlier if room available. Strong smell of kippers from dining area presumably from breakfast which is rather off putting and seemed to linger all day and night. Nuisance having to go to reception for a hair dryer and having to pay a deposit for it. Most central hotels nowadays have hairdryers in the rooms. Annoyed that the chamber maid was in our room when we returned from breakfast at just after 10am when we hadn't checked out yet!! There is a card to put over door handle when the room is free so if this wasn't there then I do not think the maid should be in the room. Lastly the bar area was not very appealing to sit in after a day out; bright lights and very dated as was most of the hotel. At breakfast there was no service for tea/coffee and toast and a you had to share tables with other residents. We had difficulty finding a clean table to use also. 23 September 2008
3.5 star ratingGood breakfast facilitiesExpensive tiny room. It needs new carpets and redecorating throughout.24 September 2008
3.5 star ratingFriendly staff and well presented rooms with basic but adequate facilities. The breakfast service was efficent and the food was hot.No air conditioning in the rooms meant that a window really needed to be left open at night. However this was not possible as the road outside was so noise the window had to kept shut.30 September 2008
2.0 star ratingHotel decor very out of date. Room decor clean but basic. Poor breakfast quality and selection.30 September 2008
4.5 star ratingExcellent position, friendly and helpful staff. Particularly liked being on the fifth floor, with great views and above the traffic noise.The coffee in the room was awful, undrinkable, and there were no biscuits. A bottle of water in the room would also have been a nice touch.24 September 2008
4.5 star ratingExcellent carvery and excellent breakfast and rooms very cleanThere is an excellent carvery available but i could not see it displayed in the lobby for other residents to see01 October 2008
4.5 star ratingHotel was very clean and in good condition, had a great area to use internet with no extra charges The breakfast was not great quite cold and not tasty05 October 2008
4.0 star ratingBedrooms cleaned daily, bed clothes changed daily, bathrooms cleaned to perfection. Lifts convenient. Convenient to all facilities. -08 October 2008
3.5 star rating-Excellent Position for visiting London next to Russell Square Underground -Good value for Money -Room good double room -Room cleaned and serviced quickly -Self service Buffet Breakfast with lots of Choice - Breakfast area could be better organized but plenty of food from continental, fruit, cereals, juices and full breakfast. 11 October 2008
5.0 star ratingthe experience was good the hotel supplied all our requirements12 October 2008
5.0 star ratingVery good HotelNa17 October 2008
4.0 star ratingHotel food and staff fine, excellent location, have stayed there a number of times.The twin room on the 7th floor was tiny and very disappointing.29 October 2008
4.5 star ratingvery good central locationthe english breakfast is boring after the second day28 October 2008
3.0 star ratingExcellent price for bed and full breakfast. Central location.Overcrowded dining room. Guests from continental breakfast section eating cooked breakfast and creating longer queues. Breakfast vouchers need checking.02 November 2008
4.5 star ratingCentral for underground staff at reception very helpfull27 October 2008
4.0 star ratingideally situated for sightseeing. rooms small but ok. no hairdryer available. no info about the local area in rooms.11 November 2008
3.5 star ratingGood value for the money paid.11 November 2008
4.0 star ratingClean and comfortable for a short stay in London. Good Breakfast (except coffee).Dreadful Coffee at Breakfast (personal taste) and only warm, not hot.11 November 2008
4.5 star ratinggood value for money, central location with good parking.slightly dated appearence, 11 November 2008
5.0 star ratingExcellent location close to public transport, reasonably priced for London, easy to find and get to, tea and coffee facilities in the room, rooms clean and comfortableLifts either don't work properly or work very slowly, still a slight smell of fish in the lobby19 November 2008
4.0 star ratingA big improvement on "The Tavistock" which I had stayed in before. Staff much friendlier and helpful. Breakfast also slightly better.Room was cold when I arrived and the first night was uncomfortable. I complained next morning and the central heating was quicky fixed. I also asked for an extra pillow and a blanket and they were quickly proided.08 November 2008
5.0 star ratingExcellent location and value for money, early check in was available and brilliant for the purpose of my trip.09 November 2008
4.5 star ratingGood sized room, comfortable bed, excellent breakfast with plenty for vegetarians and positioned in a very central location.Reception staff were not very friendly.09 November 2008
3.5 star ratingNothing really special about this hotel but the price was very reasonable for being so close to the centre of London. The room was as good as anything you will get for twice the price.Did not like the breakfasts. The seating arrangements were all communal tables and the staff were very slow in clearing and setting up. Spent a lot of time wandering about on my own trying to find somewhere to sit.17 November 2008
4.0 star ratingVery reasonable price Close to railway station Quick check in Un crowded breakfast areaMy room did smell of smoke which was only apparent when I had been in it overnight06 November 2008
3.5 star ratingExcellent check in staff who gave me a double room on the 7th floor because singles were fully booked. Ii wanted a 7th floor room. Good practice to move guests having continental breakfast into atrium: eased congestion.Slow, creaky lift to the 7th floor. Nasty smell in the corridor.10 November 2008
4.5 star ratingExcellent value for money and very cleanRooms are small but adequate 03 December 2008
4.0 star ratingClean, functional and overall a pleasant place to stay. Staff are courteous and efficient. Tasty English-style breakfast. Well-located in the centre of London and especially close to Russell Square tube station which is a big plus.Improve the quality of the coffee (in sachets) offered in the rooms.01 December 2008
4.5 star ratingClean, comfortable and well situated.04 December 2008
5.0 star ratingClose to theatre land, staff were friendly and helpful05 December 2008
5.0 star ratingfacilities and location excellent. reasonable parking rates excellent english breakfast. clean en suite roomsrooms were a little small and basic, though clean and adequate for a short stay. it was very difficult to actually find the hotel as it is behind its sister Imperial Hotel and not actually on Russell square.24 December 2008
3.5 star ratingGood shower with plenty of hot water at good pressure.Pillows and towels very thin.15 December 2008
4.0 star ratingExcellent value for moneyTea and coffee in room a little light20 December 2008
3.5 star ratingGood value for its central location.Abrasive staff member at check in. She should try charm: it's free! Gave me an incorrect breakfast voucher. We had booked full english but were given continental. 20 December 2008
4.5 star ratinggood location21 December 2008
4.5 star ratingHelpful staff, clean, very handy for the Tube.Not keen on the plastic sheet under the bottom sheet on the bed.31 December 2008
4.5 star ratinggood accomodation resonably pricedNone07 January 2009
2.5 star ratinglocation goodVery basic but expected for the price i suppose. The breakfast ingredients were of very poor quality......01 February 2009
3.5 star rating Thought hotel very fairly matched to its star rating --rooms comfortable reception service good. No problems with food as a 3 star hotel Pillows a bit thin for our comfort but no real negative comment about this hotel23 February 2009
5.0 star ratingAs usual, the staff were very friendly and helpful; the rooms were clean and the beds comfortable. One of the saucers in the room was a bit dirty and that fish smell is still there!Very pleasant stay11 February 2009
4.0 star ratingEasy process to the underground station.04 March 2009
4.5 star ratingall the staff are very helpfull none01 March 2009
5.0 star ratingCentrally located, 2 mins from the Tube. Close to shops and a few very nice Restaurants. Provides shuttle to Gatwick Airport £20. This was my 2nd time to stay at the President so that says a lot. Its clean and value for money, just a few minor changes suggested. The Safety Deposit boxes should be more accessible, they are located in the Imperial Hotel (walk through from President). They are only availble 9-6.30pm approx therefore late arrivals can not avail of them. The room was clean & tidy however we were not allocated enough towels for 2 people but we did receive them on request however when laundered the next day they were not replaced. The room lacked the door signs - house keeping should have a daily checklist. Also include more than 1 tea/coffee in the room per person.03 March 2009
2.5 star ratingEfficient check-in procedure and location of the hotel.Poor maintenance of rooms - in desperate need of repair and cleanliness was not upto scratch. Long queues for breakfast and as a business traveller would not like to staty in this hotel again. I felt like a sheep being herded by staff members through breakfast room. Food quality was ok but service was non existent.09 April 2009
4.5 star ratingServicies are very good and the staff were professional and polite.The room, the wall of the room and the curtains were saturated with cigarette and cigar smoke. We were obliged to keep the window open all day. (There was no other suitable free room)Very pleasure in good location of London.30 April 2009
3.5 star ratingStrategic location - close to British Museum, tube station and shopping center..Breakfast decent enough, but nothing to write home about.17 May 2009
4.0 star ratingWe had booked the President but were upgraded to the Imperial. A pleasant surprise!Breakfast buffet could be organised to provide faster service. Seeing the size of the breakfast room and the number of people 2 buffets, one on either side, would not be a luxury. Lifts take too long.07 May 2009
4.0 star ratingExcellent location, good value for money with frriendly staff. Room adequate and food of good quality.Room fairly basic and volume of guests can be daunting at breakfast.12 May 2009
3.5 star ratingGreat LocationBreakfast was inedible16 June 2009
4.0 star ratingI found my stay very comfortable.You always give your address as Russell Square and it took me some time and a telephone call to find you.14 June 2009
3.5 star ratingVery comfortable with easy access to all london attractions. Within walking distance of King's Cross railway station. Russell Sq. tube station just round corner. Buffet English breakfast was good. However, best to be down early as queues started to form outside dining room door at 8.30 ish. This was hi summer ; probably not so busy spring or autumn.07 July 2009
5.0 star ratingwell run, clean, approachable staff, excellent breakfast, quiet.none13 July 2009
3.5 star ratingHotel location was good.Rooms smelt a little musty. We were moved to a different room and it smelt exactly the same.16 July 2009
4.0 star ratingEasy check in, and the breakfast was excellent, the staff very pleasantCould have done with more tea in my room.17 July 2009
4.5 star ratingGood quality accomodation and services in a central location at, for London, a reasonable price.Bar and kitchens closed too early (1am).MacTraveller28 August 2009
5.0 star ratingOnce again a very good visit - even the fishy smell seems to have disappeared! The second set of lifts are now working, although they are not very fast.Nope, can't think of anythingMLG30 July 2009
4.0 star ratingBreakfast time staff not very helpful and not good at clearing up tables to get them ready for more people at a very busy time in the dining rooms. 29 August 2009
4.0 star ratingExcellent situation Restaurant you should not sit strangers on the same table , not a very nice feeling having your breakfast with someone you do not know .primi 03 September 2009
3.0 star ratingSituación, calidad - precio, camas desayuno poco variado, colas para el desayuno01 September 2009
5.0 star ratingThe hotel is situated at the heart of London. Superb for our requirements. Room clean, breakfast excellent. Very good value for money.28 September 2009
4.5 star ratingI was pleasantly surprised having read some quite negative comments made by other guests on the website. The hotel is easy to find, just a couple of minutes walk from Russell Street tube station. The single room I occupied was clean and tidy and 'fit for purpose' (to use the latest jargon) and supplied all you'd expect of a hotel in that price range. I'd definitely stay there again and recommend it to others07 October 2009
4.0 star ratingGenerally clean and comfortable. Single room adequate. Plenty of hot water. Good water pressure at shower. Staff friendly. Luggage storage available after checkout (cheap 50p). Free newspapers at breakfast.Shower head and seal around base should be cleaned more often. There was limescale and mould around both.Alistair 12 October 2009
3.0 star ratingNew beds need to bought. Put 2 chairs in room meant for 2 people. Need to provide as standard hair dryers in each room. Breakfast is terrible. It is so dangerous to be carrying hot food and drinks in such a conjested area. Not much room around the tables to get in and out of. Dining room and food need a lot of attention.12 October 2009
3.0 star ratingStaff very welcoming on reception desk when booking in & when asked questions when going out for the day. Room was cleanRoom needs to be updated/modernised. Now looking a little tired. Breakfast time was a little chaotic in restaurant02 November 2009
4.0 star ratingThis hotel is ideal and situated for any visitors wanting to get right to the very heart of london. staff were more than helpfull and the english breakfast was very good. the rooms are very clean and tidy with maid service every day. we would not hesitate to book this hotel again in the future.We could not find any negative reviews with our stay at this hotel.KEVIN WARWICK03 November 2009
3.5 star ratingCentrally locatedleft luggage could be out of sight28 October 2009
4.0 star ratingHelpful, friendly staff; clean tidy room; very decent English breakfast; ideal location. Will visist again if can get decent deal. 10 November 2009
2.5 star ratingGood locationNot really 3 star. The breakfast was well below standard. EG How do you call it "continental" without providing croisant?Nick11 November 2009
4.5 star ratingFor the price that we paid the accomodation was good and we were looked after well.18 November 2009
5.0 star ratingWonderfully friendly staff, even when we were checking in at 23h30. Room was very clean and tidy and the beds were very comfortable - we'd been travelling for hours so this was veyr important!Can't think of one at all.19 November 2009
4.0 star ratingApart from the fishy smell from the restaurant when we checked in we had a good 3 star experience. Staff friendly.06 December 2009
5.0 star ratingVery well situated and great check in, great food, rooms were very warm as was a cold wk end. Will be back, thanx soo much 4 an excellent staynone01 December 2009
2.5 star ratingThe housekeeping staff were friendly as were some of reception staff. Breakfast was goodRoom was not particularly clean04 December 2009
5.0 star ratingExcellent. Good location, clean spacious room. Good english breakfast. Would stay here again.04 December 2009
3.5 star ratingGood value for money12 March 2010
5.0 star ratingLoved the new look dining room - much cleaner and fresher than before. Check in staff VERY helpful - the original room was changed to one closer to the lift on the initiative of a member of the check in staff when he realised that my mother has walking difficulties. Beds very comfortable.Saucers in the room weren't exactly clean15 February 2010
3.5 star ratingClose to underground, shops and restaurants.Cooked breakfast was cold most mornings. Ridiculous queues at weekend.cathmac12 March 2010
5.0 star ratingGreat hotel nice clean rooms good location and a great breakfast staff helpful luggage room a bonus MR WOOD29 March 2010
5.0 star ratingwe found all aspects of the hotel very much to our liking,the english breakfast was perfect and we both looked forward to it every morning.our room was spacous clean and comfortable.the staff ie,cleaners ,reseption,everyone were very friendly and we enjoyed our stay immensely.we will be using the hotel for our next trip down to london.noneladytopcat8416 May 2010
3.5 star ratingGreat location and good value for money.Rooms were tired and in need of upgrading.16 July 2010
3.5 star ratingGood Value for money. Room comfortable. Excellent location.No net curtains at windows. Room noisey with window open. No air conditioning.Alan P12 July 2010
3.5 star ratingVery, clean and tidy, very close to the tube station. The tour buses also pass near the hotel, so is a must for both experienced and inexperienced travellers. The porters can't do enough enough for you, whether it be flagging a taxi or giving you directions. There are also plenty of lifts, so when the hotel gets busy you rarely have to fight for one..The hotel is a little dated and the seating arrangements at breakfast could be improved, as to get to the food you had to fight through the tables. Although the room was adequate it too was a little outdated.04 July 2010
2.5 star ratingfloor 7 was very hot no air conditioning I had no idea where the lift to floor 7 was staff coulnt explain to me clearly where this lift was...27 June 2010
4.5 star ratingGood hotel, efficient and helpfulReception rooms could be brighter if painted a lighter colour. Bedroom furniture would look better by being revarnished.Manchester group09 August 2010
4.5 star ratingLady in restaurant wonderful in the mornings. So were the people on the desk. Felt safe. Overall would certainly stay there again.Pity about the early bin movements.05 August 2010
3.5 star ratingNice to have a single,en-suite room but shower needed a bit of attention and hot water difficult to obtain. Otherwise quite good.Breakfast absolute chaos. Not enough staff, tables or food. Avoided it once.Tigger23 September 2010
4.0 star ratingCleanliness of room and standard of bathroom was excellentBreakfast was a bit of a scrum.18 September 2010
3.0 star ratingGreat locationRooms ordinary but okay, no shower gel or shampoo in room. Breakfast very ordinary, never been in any hotel where all eggs whether fried, poached or soft bolied had hard yolks. The bar has a few tennis rackets, golf clubs and cricket bats on the wall and calls itslef a sprtmans bar, no TVs and NO atmosphere. However reasonable price02 September 2010
4.5 star ratingGreat hotel,easy to find,very clean,happy staff,fantastic breakfast!!! great value for money!!!nursey214 September 2010
4.0 star ratingwe had a very good room but it was for a disabled person so that might be why it was so good.the room was very tired looking and dusty a proper clean would fix that and a lick of paint.28 September 2010
5.0 star ratingI am surprised that this is only a three star hotel. I would have put it higher than that.22 October 2010
5.0 star ratingEverything ran smoothly and was in working order. Nice to have proper coat hangers, a window that opens and efficient heating from a radiator. Staff always pleasant and helpful.23 October 2010
4.0 star ratingO quarto era bom e sossegado, e a limpeza era boa. Havia hipótese de fazer chá e café no quarto, o que nos dias mais frios soube muito bem.No chuveiro corria pouca água, e o pequeno almoço foi igual todos os dias.30 September 2010
4.5 star rating10 October 2010
3.5 star ratingFriendly and attentive staff. Neat and tidy, good value.Old fashioned - I've come to expect internet access from rooms but was only available in public areas, with an over-protective filter.02 October 2010
4.0 star ratingWelcoming lobby. Helpful friendly staffPillows need replacing-too flat. Bar could do with a makeoverfrasier04 October 2010
2.5 star ratingCheck in quick and efficient.1 towel between 2 people, got an extra when requested, but then the same the next day - only 1 towel. Breakfast oversubscribed, couldn't get table, eventually put a table with another party, neither us nor them were impressed at all, foreign staff were too busy and not fluent enough in English to understand the complaint. To make matters worse the food was soggy and cold. I was made to feel like a criminal when on finding no hairdryer in the room I had to chase round the hotel to find where to borrow one, and even though we were staying in the hotel, we were expected to put down a deposit to borrow one. I was disgusted by this. We left our bags in the holding area on day of checkout to get food before travelling. On returning to collect our bags we found them still lying in the foyer, not put in a secure place at all. Anyone could have stolen them or tampered with them. We will not be staying again.Alliej01 November 2010
4.5 star ratingvalue for money would book direct with hotel next time as it would have been cheaper. on bus routes near tube good area - safe bar facillity in the imperial good breakfast choiceroom a tad cold but only mine.24 October 2010
3.5 star ratingGood location.Food quality poor,quality of room towels very poor.25 October 2010
5.0 star ratingIt was in a good location, we had a fab view of Russell square from our hotel room. The room was a nice size with a lovely, comfy king size bed. It is a nice relaxing, quiet hotel.None01 December 2010
3.0 star ratingThe dining room was capable of accomodating only a small proportion of the residents. It was always packed in the morning for breakfast with queues outside the dining room. It was dificult to get the food because of the number of people present. The quality of the breakfast food was poor.26 October 2010
4.0 star ratingMiddle of the road 3 star hotel. Everything was ok. Just a you would expect, no complaints.lawsy13 November 2010
3.5 star ratingExcellent position, convenient to central areas in London, very walkable, and underground just round the corner.. Rooms are not too bad, basic, but what more do you need.A little tired, reception smells stale could do with a facelift. TVFRS15 November 2010
4.5 star ratingVery good breakfast. Friendly staff. Excellent location.Shaving socket not working. Some noise from bedrooms above and at side.Wanderer29 October 2010
4.0 star ratingexcellent for the money - the location was great. for example on price I paid £180 for 2 nights including full breakfast for 2 people a nearby travelodge wanted £250 excluding breakfast - bargain and excellent room.Pinkcjxx08 November 2010
3.5 star ratingZentrale Lage, Sauberkeit für London OKBin nicht anspruchsvoll, aber das Frühstück war nicht wirklich genießbar.Thomas17 November 2010
2.5 star ratingLOCATION, quick action wheni complained about noisestaff at check almost rude and depict what looks like lack of interest in doing their job, intial room given was close to the lift and noisey. if you want a vegetarian(no eggs) breakfast option all you have is toast and cereal. no ionternet in room, room features very basic for the priceringo104 December 2010
4.0 star ratingStaff were polite courteous and professional. The room was adequate and the hotel is central to many of the conference centres and also tourist attractions. The tea making facility was much appreciated.I found the lack of bath/shower products puzzling as all previous hotels I have stayed in have provided these. I had to go out and purchase these after I arrived. We only had two towels in our room. The usual is a hand towel and a bath towel per person. There were no instuctions on how to work the TV and we had to call Reception to ask14 January 2011
5.0 star ratingi OFTEN STAY HERE AND IT IS GOOD VALUE FOR MONEY FOR A HOTEL IN CENTRAL LONDON. THE RECEPTION STAFF AND THE CLEANING STAFF ARE VERY GOOD11 February 2011
4.0 star ratingVery friendly staff , always ready to give help and advise.The windows need to be replaced .raycraig02 April 2011
3.5 star ratingThe Hotel wash very clean and had plenty of hot waterThe hotel was a noisey, there was a lot of door slamming21 March 2011
4.5 star ratingGood value. Dated in many respects (traditional keys for example) but clean, tidy and comfortable. Overall, very good value for money.Not a lot for the money!John09 April 2011
4.0 star ratingSingle room 627 big enough for one person. Room well cleaned everyday.TV good size and well positioned on side board . Bed comfortable adequate coverings more available in wardrobe.Overall room comfortable for one person. Breakfast was very well managed plenty room .Location excellent tube < 100 meters 3 stops from Leicester SqBreakfast toast only slightly warm or cold, not made to order.hubb25 March 2011
3.0 star ratingRelatively cheap for a Central London location. Spacious lobby. Good showerHotel is clearly block booked by tour groups. Had to queue for breakfast in the morning. This and the quality of the food made the experience feel like school days revisited. Hardly relaxing.Groucho07 March 2011
4.0 star ratingThe hotel was clean and felt friendly as I was alone. Staff were all pleasant. Hotel in a good position and was quiet. Good value for money. A little dated. Bar areas felt a bit old and tired. sizzoggs12 June 2011
4.0 star ratingVERY convenient location. Russell Square underground almost on the doorstep. Inexpensive!! Most adequate Breakfast. I'm fussy about coffee and find it almost non existent in reasonably priced hotels. This was good, and plenty of it. I would use this hotel again.Missed out on a free dinner due to an oversight when booking and this could not be rectified on arrival.UNbendable rules but my fault I guess.Eric17 June 2011
2.0 star ratingThe room had a slightly musty smell.26 June 2011
4.5 star ratingsehr zentral gelegen -> ca. 1 Geh-Minute von U-Bahn Station Russel Square entfernt; sehr sauber; Personal sehr freundlich; für die zentrale Lage in der Stadt nächtl. wenig/bis keine Lärmbelastung06 July 2011
4.0 star ratingGood location. Excellent by main stations and tube.None.laneybibs10 July 2011
2.5 star ratingRoom basic, furniture and facilities old. Breakfast table clothes were stained with food and staff were slow to clear tables so people were having to sit at tables with the previous peoples plates. Some staff had only very basic english. 10 September 2011
3.0 star ratingGood location, pleasant hotelBreakfast was a little chaotic, difficult to find a free table with all the crowds!25 September 2011
2.0 star ratingThe bed was like a board. I might just as well have slept on the floor. The point being, I didn't sleep at all as I was so uncomfortable, as was my husband. Dreadful. I could not possibly recommend this hotel to anyone.25 September 2011
1.5 star ratingGood locationVery dated decor and furniture. Breakfast food was very poor standard and food had been standing for ages so as an example poached eggs were hard, toast was soggy... Infect we couldn't even eat the breakfast it was such poor quality. Our room had torn sheets, damp patches and flaking paint on the ceiling and stickers still on the wall from a previous guest ! It's a shame that a family owned hotel can get it so wrong allowing the likes of ibis and travelodge to win hands down !Regular London visitor29 September 2011
3.5 star ratingbedrooms clean beds comfy breakfast and service goodroom 206 overlooked inner and was noisy and very warm25 October 2011
3.5 star ratingStaff attentive Hotel very clean. Quiet locationBreakfast cold and poor choice. Ned of major investment in redecoration17 November 2011
4.0 star ratingvery good facilities for the price11 November 2011
4.0 star ratingLocation perfect for exploring London. Check in and check out staff were very efficient. This is the first hotel we have come across that did not supply complimentary shower gel/shampoo29 November 2011
4.5 star ratingThis is a basic, non-pretentious hotel. The staff are friendly and helpful, the room clean and comfortable (and a good size for a single room), the food absolutely fine but not exceptional. Altogether very good value for central London.J14 November 2011
3.0 star ratinghotel was clean, breakfast was ok.needs updating urgently, double rooms to small, we had to call reception 3 times to get a hairdryer sent to the room.20 December 2011
4.5 star ratingGreat Staff / Really nice hotel / Nice FoodNoing Negative to say...14 December 2011
4.0 star ratinggreat location. Friendly, helpful and plentiful staff. Very clean room. Excellent valur for money.No shampoo or hairdryer. Quite basic.10 February 2012
2.5 star ratingAs Tripadviser said the breakfast was very very luke warm11 February 2012
3.0 star ratingFairly good location.Really quite basic, which for the price I guess you should expect.17 January 2012
4.5 star ratingThere were very long queues for the breakfast service06 February 2012
4.0 star rating Convenient location for transport etc. Beds are clean and comfortable. Buffet breakfast is very good. Staff are friendly and helpful. Reasonable value for money.The general decor and the rooms are now looking a little tired and dated. In need of brightening up.25 February 2012
5.0 star ratingVery friendly helpful and efficient. Well done and just good20 February 2012
3.5 star ratingvery clean and location spot on for us. staff were superb.breakfast was cold both mornings of our stay.29 February 2012
3.0 star ratingGood location. well used.Looking a bit tired. Rather a conveyor belt for the average person rather than much consideration for difference or choice.03 June 2012
5.0 star ratingGreat location, good breakfast!19 May 2012
2.5 star ratingThe breakfast was goodOur 4th time at this hotel and we brought our friends as we had always been happy but this time we were really disappointed The hotel is looking very tired Not sure if we will return 06 July 2012
5.0 star ratingRoom and bathroom very clean and well presented. Plenty of choices for the English breakfast buffet and nicely cooked. Staff helpful. Bar lounge recently refurbished and very nice. Tea/coffee and drinks prices very reasonable - cheaper than famous high street brand cafes. Didn't eat lunch or dinner at hotel but menu l looked good and very reasonably pricedSome traffic noise from the street but not enough to worry us, and we are used to the quiet countryside. Could be worse in summer if you have to have the windows open, but I would imagine it would be the same in any London hotelmiddle aged twosome29 October 2012
4.0 star ratingExcellent central location; very good value for London with breakfast included. My husband was impressed. helpful staffWe were first given a room on the 5th floor where the heating did not work-it was a very cold night-and the decoration and bathroom facilities left much to be desired. I asked to change and was given a very nice room on the 3rd floor. This suggests to me that some rooms in this very big hotel are much better than others. But overall it is great value for moneyJude01 December 2012
5.0 star ratingVery easy to find and a very good location - I only used the underground twice on my stay! You get free wifi in your room, freeview and free breakfast so very good value for money! The area is very safe and the staff friendly and helpful. Minor complaint, the radiator was on for my entire trip so the room would often get very stuffy. It was only a minor issues though as I felt safe leaving my window open slightly while sleeping and it is much better to be too hot than too cold!Molly04 December 2012
2.0 star ratingThe foyer of the hotel is attractive. The dining room has good natural light and even on a cloudy/snowy morning (Sunday 20) the room felt light and airy. The check in staff were youthful and cheerful.This hotel has an ancient lift service. The rooms are cells with furnishings. Very basic. The television was emormous and ancient. I had to ring housekeeping for fresh batteries for remote. The food at breakfast was border line ok: tinned tomatoes, powdered 'scrambled' eggs, kippers drowning in slime, plastic fried eggs, greasy bacon. The grapefruit and mandarin slices were tinned and syrupy. The (tinned) baked beans were the best. The coffee was alright. Not convinced the hotel deserves a two star rating. Probably nil star and lower room rates would justify its presentation.traveller22 January 2013
4.0 star ratingVery good location, close to centre and on direct tube from Heathrow airport Good value for money Free internet in some rooms - ask at reception for a room with wifi Reception staff smart and efficientVery old hotel with tired furnishings Russell13 January 2013
2.5 star ratingThe front lobby was spacious and uncluttered. The check in staff friendly and professional. Had to ring down for extra blankets as the room was freezing (heater full on but not effective). Friendly and efficient service provided. Restaurant manager polite and friendly. Breakfast staff efficient. Room cold and barren. Bed needs a new mattress. Decor dated and shabby. Television old and limited selection of channels. Amenities non-existent. Shower looked dodgy. Did not use it. Waited until I arrived home (Birmingham) the next day to shower.ballerina05 February 2013
2.0 star ratingthe lobby was very attractivethe food was cold.the room was very small.the tv did not work properly.the shower was nothing but trouble trying to get a sensible temperature.even though the hotel is in center of London I would never pay 114 pound for one night stay then also have to pay 18 pound for the car park30 April 2013
4.5 star ratingLovely staff,clean room good location. Would stay here againChris30 April 2013
4.0 star ratingGood welcome. Room clean and comfortable, well-equipped.Central heating was on all night, so very hot. Breakfast toast like leather! solo08 June 2013
5.0 star ratingTerrific location, good value for money definitely. Very personable, professional and helpful staff. I'll definitely use this hotel again.22 June 2013
3.0 star ratinglocalizaçãolimpeza deficiente09 June 2013
3.0 star ratingConvenient location, reasonable value for money and friendly and helpful staff.WiFi not available in room, very limited toiletry items with no facial tissues, face towels or hand towels, thick dust on bathroom door panel and desk drawers.Fred30 June 2013
3.5 star ratingVery friendly staff Good and efficient service Changing to a room card, not a room key with a metal fob, is a great improvement. Thank youWould have like the use of shampoo and a flannel. You have provided these facilities in the past, so I did not bring them with me.butterfly215 July 2013
2.5 star ratingI. found the hotel bathroom not very clean and the toilet roll holder in a crazy place room 503 and the trouser press was only half working. The public lifts were not very clean either if fact I thought the whole place was shabby. I would not stay there again except it was next to where I had my appointment. I would not recommend this hotel for anything other than location. I am a retired Hotel person myself so I notice things !! casper26 July 2013
3.0 star ratingCheck in was friendly and efficient. Concierge service excellent. They also have baggage storage, which is very handy if you are in transit and want to spend some time seeing the sights.This is a very tired looking hotel. I stayed here about five years ago and thought the same then. Nothing has changed. The beds are uncomfortable and the general decor is unpleasant. The other thing worth noting is the pungent smell of smoked fish in the restaurant. It overwhelms you whilst you are eating and even permeates into the lobby. It spoilt my breakfast. Overall, this place needs some money spent on it to bring it up to modern standards. Until that happens, I shan't return.13 September 2013
4.0 star ratingOur double room was comfortable, generous size and the same for the ensuite, great water pressure for the shower, breakfast was adequate but quite average with a limited choice, standard fare. A very convenient location, Tube station around the corner, bus services, Tesco 01 October 2013
1.5 star ratingGood locationAbove mentionedEli18 September 2013
4.0 star ratinggood plain accomodation at a reasonable price. Very conveniently situated.22 October 2013
3.0 star ratingLocation great, near metro stations, British Museum, shopping center etc. Easy to reach the city centrum. Tranquil neighbourhood. Frienly staff. Luggage room. The room was renovated and clean but old. Breakfest was normal junk food. Beds and pillows were too hard. One blanket and blanket sheet for two people. No hair dryer.Visitors from Finland24 October 2013
3.0 star ratingstaff were polite, room clean breakfast was great.we were on the first floor next to a very busy main road looking russell square it kept us awake most of the night even though we closed both outside and inside windows.29 October 2013
3.0 star ratingVery clean room. Very basic room facilities for this day and age. Tired 80s feel. No iron, fridge, shower gel. For the money I'd expect more. Guess you pay double for Central(ish) London. 14 December 2013
3.5 star ratingGood position for Euston Station and on bus route into CityAnonymous 21 May 2014
3.5 star ratingGood basic hotel, rooms good and facilities very good.You can hear every sound very other rooms ie lights being switched on, drawers open and closed, room doors banging. Mollydog03 June 2014
3.5 star ratingExcellent positionSmall rooms, too much noise, very poor breakfast, dirty carpets. Aris Greece12 July 2014
3.0 star ratingI like the location on the Russel Square. The room and the bathroom were clean. There were tea/coffee facilities in the room. I had a quiet room, as I asked in my e-mail before arrival. I got the fridge in the room upon request.There is no in-room safe. The room is simple, but functional. The English breakfast, which I had, is quite OK, but I missed the selection of cheese (I got some cheese upon request) and cold meat, fresh fruit, honey and yogourts. One man in the reception was not very kind, when I asked for the fridge, but the other gave me the number of house keeping, where they helped me and put the fridge in my room. The hotel price is very high in comparison to other European countries, but that's London! I could get such room somewhere in Germany for 45 or 50 Euros per night, here I paid more than 100 Euros.Vladimir23 August 2014
2.0 star ratingLocation, that's about it!The room was small, the bathroom shower was a disaster, it flooded the floor every night, threadbare towels. Dirty windows covered in dust and grime. Very disappointing, your website does not give a true picture of how basic a Hotel this is.it was over $200 Australian per night to stay. Basic breakfast, tinned fruit, watered down juice, toast cooked in bulk and left under headlamps to harden.Jj and Sj17 September 2014
2.0 star ratingArriving early wasn't a problem, room was ready and staff friendly and efficient. The room size was ok.The amount of mold on the ceiling in the bathroom made me not even want to step foot in there. The fabric of the chairs were ripped. The general feel of the hotel was shabby. Anonymous 14 October 2014
3.0 star ratingGreat value, and location. Clean and décent room.Poor breakfast and lift accessuyi25 November 2014
4.0 star ratingstaff was friendly- and food was good and well located.Bad smell in one of rooms due to renovations. Anonymous 28 July 2015
3.0 star ratingBra läge, kändes som det var nära till alltVäldigt litet rum, nä jättelitet rum. Enda platsen att öppna resväskan var på sängen.Anonym 11 September 2015
4.0 star ratingClean reasonably priced and cheerfulBill24 November 2015
4.0 star ratingGreat value for a fantastic location Anonymous 24 November 2015
4.5 star ratingstayed here before, good to see rooms are been updated breakfast good would stay againrosemary23 April 2016
Business
  • Conference room
Catering
  • Bar
  • Café
  • Highchairs
  • Restaurant
Entertainment
  • Casino
Facilities
  • Cloakroom
  • Currency exchange facilities
  • Hotel safe
  • Laundry service
  • Lift access
  • Mobile phone coverage
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Shop
  • Wired Internet
  • YES Wheelchair-accessible
Health
  • Hairdressing salon
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Business hotels
  • Heating
  • Internet
  • Restaurant
  • TV
Location
  • Double rooms: 348
  • NO Connecting rooms
  • Number of floors (main building): 7
  • Single rooms: 175
  • Total number of rooms: 523
  • Year of construction: 1962
Meals
  • À la carte lunch
  • Breakfast buffet
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Carpeted floors
  • Central heating
  • Desk
  • Direct dial telephone
  • Fridge
  • Hairdryer
  • Individually adjustable heating
  • Ironing set
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Number of bedrooms: 523
  • Radio
  • Safe
  • Satellite TV
  • Tea and coffee making facilities
  • Trouser press
  • TV

Services marked with (*) shall be paid at the establishment.

President

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