Macdonald Holyrood Hotel Reservation

 

Macdonald Holyrood Hotel Edinburgh

Pool
 
4.0 star rating
Location: Edinburgh
Address:
Holyrood Road 81
edinburgh Eh8 8au
Phone: +00443448799028
Fax: +00441315504545

Hotel Information

Situated between Edinburgh Castle and the Palace of Holyrood, this sophisticated hotel is nestled in the historic centre of Edinburgh. Neighbouring to the Scottish Parliament and overlooking Arthurs Seat, the hotel boasts a unique and quiet location assuring a good night's sleep. Shopping on Princes Street is within walking distance, along with the West End and Waverley Railway station is set nearby. This luxurious hotel boasts roomy and delightfully decorated accommodation options including classic, executive and accessible rooms as well as suites. The units feature combination of warm hues broken by black elements in plush bed linens and cosy furniture, creating a peaceful shelter where to completely relax after a busy day. The hotel restaurant invites visitors to savour exquisite local and international gastronomy. The establishment is an ideal option to combine work and relaxation, offering impressive meeting facilities as well as spa and fitness centre.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
3.5 star ratingStaff were very friendly.air conditioning in room did not work. Shower was leaking. We had the room next to the lifts and was a little noisy. like all other MacDonald hotels it is a little bit pricey for food and especially DrinkFifer17 May 2016
5.0 star rating28 March 2008
1.5 star ratingstaff helpful, clean rooms, good standard of accomodation - good choice of food on breakfast menu.it would have been good to have the complimentary tea and coffee renewed in the room without having to contact house keeping28 January 2009
4.0 star ratingGood, clean, Radio in the bathroom.Rubbish views from the rooms.14 April 2009
3.0 star ratingRoom service dinner was nice. Bathroom was very nice too. Check-in & concierge desk understaffed & slow. Room service forgot to ask for room number so food only arrived after I'd chased it up then still had to be cooked. Morning papers ordered were absent but delivered very quickly when asked. TV in room - low quality old set difficult to see from bed. No mini bar. I expected a higher standard of service & room facilities for this rate.01 September 2009
5.0 star ratingWonderfully clean. Staff were excellent, especially Yon in the restaurant - nothing was too much trouble even though they were very busy! Thank you Yon and everyone else at Macdonald Holyrood!None - everything was lovely.CapMart22 September 2010
4.5 star ratingThe hotel was very nice and the staff welcome excellent. Both the lady on reception and the Concierge were very helpful. Both the room and bathroom were very clean. Marks on the carpet in the room did take away a bit from the effect of the room but on the whole a very nice hotel and definitely would stay there again. Excellent location and very easy to find.No issues with the hotel. 01 March 2011
3.5 star ratingThey use an absurd system of having a 'waiting list' for breakfast which is no good if you have a meeting to catch. Also bar staff a bit cantankerous.06 February 2011
4.5 star ratingConcierge was excellent, spa facilities excellent, if there were any issues these were sorted straightaway with goodwill gesturesDinner service was poor, our party was 16 in total a hen party, the time taken between courses was unacceptable29 March 2011
4.5 star ratingall staff were friendly ,courteous and helpful, it was a real pleasurea.h02 February 2012
4.5 star ratingLocation very good, Hotel staff great29 February 2012
5.0 star ratingExcellent hotel in a central location , very tasty breakfast with a fantastic choice .29 February 2012
5.0 star ratingGood quality hotel that had a touch of character unlike many generic business hotels. Very friendly staff, super breakfast.Spa facilities, especially the changing rooms and showers very tired looking. Showers need replacing as soon ASAP. 29 August 2012
5.0 star ratingLovely hotel, lovely staff and we had a great weekend06 November 2012
5.0 star ratingThis was my first time in Scotland and won't be the last. I can't fault anything about the hotel, all the staff were very friendly and nothing was too much trouble. The room was large, very clean and the bed comfortable. the hotel is in a great location for many of the attractions.chipmonk106 December 2012
3.5 star ratingEverything was fine with the exception of the payment procedureBooked hotel via Hotelopia early in the year. As part of the booking confirmation I was told I would pay at the hotel. Arrived at the hotel and wasn't asked for payment details. Instead I signed a form which confirmed payment details at £95 (x2) for 2 rooms. Checked out and was told the hotel had been paid for. Returned home to find my card had been charged on the 3rd January £238. This I find a very confusing and unusual to take payment. I would have also preferred control over what card I paid with, in line with the booking conditions, as I have now gone over my credit limit as I wasn't expecting this transaction. What was further confusing was signing a form and agreeing to a rate of £95 x 2 rooms, only for you to then take £238 off the card that reserved the booking, which I find unacceptable.There would appear to be some confusion between Hotelopia and McDonald and I would have to think hard again about using either given this rather frustating experience, which is a shame as everything was fine with the stay. I am left now with a credit card charge due to this poor communication.graemefawell10 January 2013
4.5 star ratingStaff gave a warm welcome; breakfast was excellentNone18 December 2012
5.0 star ratingI found the hotel to be really clean. Staff were very friendly and helpful. Lovely pool and spa and good location for getting around edinburgh. We had a small hiccough at the begining when they could not find my booking. Still not sure whetther the problem lay with the hotel or with the booking agency. My confirmation had the correct date but the hotel had me booked in for a week later. However it was handled efficiently and without fuss.09 May 2013
2.5 star ratingStaff very friendly, brilliant location.Rooms are in need of major refurbishment to keep up to date with the rest of the hotel, cost of overnight parking should be included in the price of the room, tv in the room didn't have a good signal, blood stains on the bed, mirror in the bathroom broken, cleaners making noise in the corridors too early in the morning, mini in the room not filled up at all, not enough plug sockets in the room.Phil T10 June 2013
3.5 star ratingRoom very clean and peaceful. Slept wellBreakfast experince very poor Had to wait for a table Had to ask for tea cups 05 July 2013
5.0 star ratingVery comfortable, excellent food and friendly staff.05 July 2013
4.0 star ratingCourteous staff in the restaurant and Reception areaI had requested foam pillows by email as I am asthmatic and was assured that this would not be a problem. However on arrival I found them to be feather. I asked for them to be changed and was told it would be done however 5 hours later they still had not been changed and I had to ask again. I also had to ask for the valance on the bed to be changed as it was very dirty with either food on vomit on it.23 July 2013
4.0 star ratingFirst visit to scotland and very enjoyable stay. Large, spacious room and bathroom, very clean and comfortable. Ordered room and tray service which arrived promptly. Excellent leisure facilities. Would definitely stay here again as only short walk into city centre. Slight negative the room was far too hot as air conditioning wasn't working properly, however reported to reception and within 5 mins a fan was put in room. 24 July 2013
4.5 star ratingStaff were very friendly and helpful. The bed was comfortable. Our room was a good size, we were upgraded so maybe standard rooms are smaller. All our queries were answered quickly and with a pleasant attitude. The spa needs and update, lots of small items need fixing eg hooks in shower area of the spa, shampoo containers empty in some showers. In the dining room our chair had a ripped fabric on the arm. Small details but that is what a 4 star hotel should be checking all the timeTrainerbell23 July 2013
Business
  • Business centre
  • Conference room
Catering
  • Bar
  • Non-smoking area
  • Restaurant
Facilities
  • Gym
  • Laundry service
  • Lift access
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Wi-fi
  • Wired Internet
  • YES Car park
  • YES Wheelchair-accessible
Health
  • Massage
  • Sauna
  • Spa treatments
  • Steam bath
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Business hotels
  • Gym
  • Heating
  • Hotels with charm
  • Internet
  • Parking
  • Restaurant
  • Spa
  • Swimming Pool
Location
  • Double rooms: 125
  • NO Connecting rooms
  • Number of floors (main building): 8
  • Total number of rooms: 156
  • Year of construction: 1999
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
Methods of payment
  • American Express
  • Maestro
  • MasterCard
  • Visa
  • Visa Electrón
Room facilities (Standard room)
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible

Services marked with (*) shall be paid at the establishment.

Macdonald Holyrood Hotel

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