Park Plaza County Hall Reservation

 

Park Plaza County Hall Hotel London

Lobby
 
4.0 star rating
Location: Westminster
Address:
Addington Street 1
london Se1 7ry
Phone: +00442070211800
Fax: +00442070211801

Hotel Information

Park Plaza County Hall enjoys a superb location on the South Bank, rubbing shoulders with many of London's most famous attractions such as the Houses of Parliament, Westminster Abbey, London Dungeons and the London Eye.Named ‘Best Family Friendly Hotel' at the HRS Hotel Excellence Awards 2011, the hotel specialises in treating children like VIPs through its Family Fun in the City package. Spacious family rooms include substantial closets and plenty of space to relax and unwind, while Studio Rooms and Penthouse Apartments afford an enhanced feeling of indulgence with defined sleeping and living areas.Additional facilities include L'Italiano Restaurant with an AA rosette, Spectrum Bar and a modern fitness centre.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star rating10 June 2008
3.5 star ratingoverall, the hotel was very nice and i would recommend it.the only things they could improve would be to ensure that there is enough plates and cutlery for the number of people in the room and to improve staff training, some were very nice, others were lacking.22 April 2009
4.5 star ratingVery welcoming and efficient staff the family room worked well in terms of the children sleeping slightly separately to the adults great breakfast central location for sightseeinglifts slow 'overflow' breakfast room feels very removed from the feel of the hotel lightling a bit dim in one half of room Rachie01 September 2009
5.0 star ratingGreat Hotel, Great Location, Great FacilitiesNoneAlexAsquith16 March 2010
5.0 star ratingExcellent location, friendly and efficient staff. The accommodation far exceeded our expectations. Wonderful stay.The lifts are being refurbished which led to very long waits (we were on the 11th floor).Ali27 November 2012
5.0 star ratingStaff very friendly and helpful. We didn't eat breakfast as we had an early check out. Organising a van for delivery to airport was excellent.05 December 2013
4.5 star ratingWe requested a room with a view as our stay was for a special occasion and we were treated to an amazing room with a great view and a complimentary bottle of wine with a lovely card wishing us a nice stay. Pleasant, professional and helpful staff at a modern, clean and well situated hotel.Bar prices are a bit steep but to be expected in central London. However, the additional bar service charge of £1·50 was cheeky considering we were sitting at the bar!23 December 2013
5.0 star ratingLovely hotel in a prime spot23 December 2013
5.0 star ratingWe have absolutely nothing negative to say, this was the perfect stay!! The staff was very very kind and helpful, the rooms was clean, the beds was very comfortable with the best pillows ever! The breakfast was included with everything we could possibly ask for. We loved our stay, and will return. Thank you!Anne-Lise and Inger-Anne05 February 2014
5.0 star ratingStaff are very welcome and friendly ,rooms are warm and confortable , I only spent one night but i had a very great experience and would recommend this hotel to everyone that I know. the hotel provides services such as the gym, sauna etc I though I had to pay extra to be able to use it but its part of the package I just hoped I should have been made aware on my arrival.keke25 February 2014
3.5 star ratingVery clean room, good food & nice staff serving breakfastwindow of the room we stayed in was coming to the inside of the building, extremly dark and dull room, no view at all and no sunlight, did not expect that. Air condioner brocken, it was so hot we could not sleep. Paid £130 for one night in such dull room.Chloe09 February 2014
5.0 star ratingThis is a very good quality hotel in what was part of County Hall and apart from mistaking it for its even better quality sister around the corner, was excellent. Our group had a studio with a little area with another TV, settee and kitchen and another double room which also had a microwave, tea making and crockery. With a convenience store just around the corner towards Big Ben, this could make a good base. The rooms on the 13th floor were quiet, clean and modern with a choice of pillows. The TV had a fair range of channels including Sky Sports. Will be going back next time we are in London as the little extra cost for this hotel was well worth it for location and quality. RR27 February 2014
4.0 star ratingSengene var ikke bra samt at WIFI fungerte dårligAnonym 20 February 2014
4.5 star ratingWe travelled with 2 children in half term. We requested and were given a fabulous room overlooking the London Eye and Big Ben. The children were on a sofa bed and while the thin mattress would not have suited an adult was fine for the kids. All the staff were polite and wonderful with the children. Breakfast excellent and cannot fault our stay here. Would definitely return.Anonymous 22 February 2014
4.5 star ratingSijainti hyvä, paljon nähtävää kävelyetäisyydellä. Triple studio erittäin toimiva kolmelle hengelle.Aamianen ei toimiva jonotuksen johdosta. Ruokailutilat liian pienet hotellivieraiden lukumäärään nähden? 10 £:n veloitus yhdestä vajaasta extratunnista tuntui kohtuuttomalta.Nimetön 04 March 2014
2.5 star ratingUsentralt, dårlig rengjøring på rommet, generelt dårlig opplevelse på oppholdetAnonym 03 June 2014
5.0 star ratingWe had a brilliant stay here with our two children aged 6 and 3. The hotel was so friendly and welcoming and genuinely family friendly! The suite was perfect, not much room with both double beds out but fine for a short stay. Cleanliness and food excellent. Perfect location close to the London Eye. What really stood out about the hotel was the amazing staff. Would definitely recommend this hotel and will certainly be back!None all greatAnonymous 16 June 2015
5.0 star ratingA great hotel, great staff, comfortable and well equipted rooms and great breakfast... not to mention great location. Nothing more needs to be said.I found none.Anonymous 08 July 2015
4.0 star ratingHyvä sijainti, puhdasta, hyvä aamupala.Hieman kallis. Nimetön 16 July 2015
5.0 star ratingThe staff went truly above and beyond to make our stay special. I requested a room with a view of the Thames as it was a surprise romantic getaway with my boyfriend for his 30th birthday and they bkew up balloons and wrote him a card and just made us feel truly welcome.NoneAnonymous 06 August 2015
4.5 star ratingVery friendly staff, good with children.Wine list not to our taste.Mandy07 August 2015
4.5 star ratingOne of the best i have stayed in the uk, great room designs, food and staff were excellent in the Italian restaurant and breakfast also very goodIf i had to think of a negative i would say not enough lifts/too small, they could get very busy, so we chose to take the stairs on a few occasions, long way to the 8th floor, would have had to use lifts if on any higher floor but this wouldn't put me off staying againcreash26 August 2015
4.0 star ratingThe name suggests it is in County Hall, I would not have booked if I had known as my husband has always wanted to stay in the ex g.l.c. building so I regard this as a miss selling tacticAnonymous 12 August 2015
4.0 star ratingThe hotel is in a great location and is very clean, staff are friendly and helpful. Great hotel if you get it at a good price.The beds were not the comfy and breakfast was very poor. Anonymous 21 August 2015
4.0 star ratingClean and nice.Few elevators, queue in morning. Average breakfast, crowded and queue from 09:15...Anonym 12 August 2015
4.0 star ratingnothing was to much trouble for the staff! all of them were excellent!the sofa bed which was the third bed for one of the three adults in our family was not very comfortable and the pillows a bit lumpy!Anonymous 29 September 2015
5.0 star ratingThis is my third visit to this hotel, this time being my mums 70th birthday. The room was excellent, and even better as we were upgraded to an executive suite following a call to the hotel prior to visiting. The breakfast is to a high standard with plenty of choices for everyone, it does get busy and you may have to queue to get seated but it's all done as quick as possible. The hotel is in a great location, within 2 minutes walk of Westminster Bridge to see the Houses of Parliament, Big Ben and the London Eye. Love this hotel and will definitely be returning again! Anonymous 17 November 2015
4.5 star ratingModern, clean, helpful staff, great view of London eye and Big Ben. Shower not working properly and breakfast area not large enough to cater for volume of guests.Boza18 November 2015
5.0 star ratingReally nice centrally located hotel. Just a few minutes from Big Ben, Waterloo Station, London Eye etc. Friendly staff and excellent breakfast buffe. NoneFamily Gothenburg05 April 2016
Business
  • Business centre*
  • Conference hostess
  • Conference room: 6*
  • Meeting room
  • Photocopier*
  • Projector*
Catering
  • Bar
  • Highchairs
  • Non-smoking area
  • Restaurant: 1
Entertainment
  • Entertainment programme for children
Facilities
  • 24-hour security
  • Bellboy service
  • Currency exchange facilities
  • Gym
  • Laundry service
  • Lift access
  • Local and international calls
  • Luggage room
  • Mobile phone coverage
  • Multilingual staff
  • Newspapers
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Terrace
  • YES Wheelchair-accessible
Health
  • Beauty salon*
  • Massage*
  • Spa centre
  • Spa treatments*
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Family hotels
  • Gym
  • Heating
  • Hotels with charm
  • Hotels with spa
  • Internet
  • Parking
  • Pet friendly Hotels
  • Restaurant
  • Shower
  • Spa
  • TV
Location
  • Junior suites: 36
  • NO Connecting rooms
  • Studios: 263
  • Superior rooms: 93
  • Total number of rooms: 399
  • Year of construction: 2007
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast buffet
  • Continental breakfast
  • Gluten-free meals
  • Hot breakfast
  • Set menu dinner
  • Snacks
  • Special dietary options
  • Vegetarian meal
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
  • Visa Electrón
Room facilities (Standard room)
  • 220V power supply
  • Bathroom
  • Bathtub
  • Cable TV
  • Carpeted floors
  • Central heating
  • Desk
  • Direct dial telephone
  • Hairdryer
  • Housekeeping
  • Ironing set
  • Kitchenette
  • Kitchen utensils, plates & cups
  • Microwave
  • Minibar
  • Mini fridge
  • NO Smoking rooms
  • Number of bedrooms: 1
  • Pillow menu
  • Plug adaptor
  • Safe
  • Satellite TV
  • Shower
  • Tea and coffee making facilities
  • Toiletries
  • TV
  • Wake-up service
Things to keep in mind
  • Deposit on arrival
  • Identification card at arrival

Services marked with (*) shall be paid at the establishment.

Park Plaza County Hall

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