The Grosvenor Reservation

 

The Grosvenor Hotel London

Conferences
 
4.0 star rating
Location: Victoria Station
Address:
Buckingham Palace Road 101
london Sw1w 0sj
Phone: +00442078349494
Fax: +00442078686311

Hotel Information

This hotel enjoys a strategic setting in London, lying along a main road just 500 metres away from Buckingham Palace. The hotel is situated within easy access of the main attractions that this wonderful city has to offer, including the Houses of Parliament, the London Eye and Big Ben. The hotel is located just a short distance away from Victoria railway and underground stations. An abundance of shopping opportunities, dining options and entertainment venues are to be found nearby. This charming hotel enjoys a long history, dating back to the mid-19th century. The hotel comprises tastefully-appointed guest rooms, which provide a relaxing setting in which to escape the rest of the world. Guests will appreciate the host of facilities that the hotel has to offer.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star rating26 March 2008
3.5 star rating22 April 2008
3.5 star rating16 May 2008
2.0 star rating29 April 2008
1.5 star rating23 May 2008
3.0 star rating18 July 2008
4.5 star ratingThe serving and concierge staff were extremely helpful and friendly.30 August 2008
3.0 star ratingVery good area. Good food, professional staff.Bathroom was nothing like a 4 star bathroom, i've stayed in youth hostels with better nicer bathrooms. No facilities. Not what i would expect from a 4 star hotel. Very dissapointed with the room itself!01 March 2009
3.5 star ratingincluded breakfast was very nice and staff were very professional and helpfulthe first room which we were allocated was disgusting and tiny. i immediatly complained and we were upgraded and given a better room in the main hotel building not the disgusting wing which has been added on.23 May 2009
2.5 star ratingThe facilities in and around the reception area were very clean and gave a very good impressionMy room was substandard, for a four star hotel. I found the facilities in my room very poor and it was grubby. The carpet was threadbare in several places and the shower was faulty. Altogether a disappointing experiece.jacqui14409 May 2009
1.5 star ratingThe hotel room was not what we booked. We asked for a double room with a double been and got a twin room with two single. When we asked to be moved there was no other rooms available. Our stay was very unpleasent and the service we got from the reception was not up to standard.14 July 2009
5.0 star ratingstaff was very friendly. i would highly recommend this hotel to my friends doctor brown18 July 2009
2.0 star ratingRather tired. Breakfast very poor09 August 2009
3.0 star ratingGood location especially for bus ride to cruise port. Coffee/tea service in room. The only "luxury".For your "great rate", the room was tiny, at the furthest reaches of this huge hotel. You could not sit comfortably for any length of time. It was essentially a closet with a small double bed. Lighting was totally inadequate when the sun went down - 2 low wattage wall mounts over the bed. Request for a lamp of any kind was met with "we don't any extras". Had to request a bath mat for inside the tub before I became a fatality. 31 August 2009
4.0 star ratingThe service and breakfast were to a very high quality. The bedroom was a good size, and adequately equipped.The bathroom although a nice size was in need of some work, plus it was very dark in there. SE ASH29 September 2009
5.0 star ratingAlways enjoy staying at the Grosvenor13 December 2009
2.0 star ratingthe food was very nice at check in, we got told that there is no room avavilbe till 2pm so we would have to wait till then to check in the room was really bad it had a cracked window and the the window frame had a hole in it because of these problems it was very noisy and cold in the room. gunther15 February 2010
3.5 star ratingStayed in an annexe across the road from the hotel and had to walk a long . Bed was comfortable but not very impressed otherwise.22 March 2010
3.0 star ratingGood locationNot really what one expects from a 4-star hotel. Bathroom was smelly, toilet seat chipped and flush ineffective.17 March 2010
1.5 star ratingWorst hotel I have ever stayed in. poor state of decor and repair. toilet wouldnt flush, windows wouldnt close, blood on sheets and noise of station was very loud. Furniture and fixtures were cracked and damaged, wallpaper peeling. I reported but the hotel werent too bothered. High price for low quality experience It ruined our visit so I certainly would not recommend10 April 2010
3.5 star ratingThe hotel is in a good location for getting into, out of and around London. The staff were very professional but friendly.Away from the public areas, the hotel decor and furnishings are beginning to look a little tired. The rooms and the corridors could use a refurbishment. 06 May 2010
5.0 star ratingstayed at the hotel as we were going to the theartre that night , few yards from train station . also rite near tube station , hotel was lovely , we upgraded so we could get into our room quicker , as four o clock we found to late for us to get into room , staff were really helpfull , as we had not been to london for a long time, room was lovely not much noise from the traffic ,would stay there again ,as central for everything perhaps an earlier check in time two oclock instead of four lou lou17 February 2013
4.0 star ratingBeautiful decor, pleasant and helpful staff, great cocktails! 02 June 2013
4.0 star ratingLovely rooms and a great locationThe bathroom was a little small and it was a bit noisy at night with traffic noise!Becky08 July 2013
5.0 star ratingIt was perfect for us. The room was large, bathroom updated, clean. Best of all having it right over Victoria Station really was so convenient. We have been to London at least 6 times and this was the easiest it ever was. No worries getting to the airport in the morning. Would definitely use it again!!Anonymous 04 June 2014
5.0 star ratingBeautiful hotel. Excellent staff. Good location. Would definitely recommend None!Anonymous 26 January 2016
Business
  • Conference room
Catering
  • Bar
  • Non-smoking area
  • Restaurant
Facilities
  • Currency exchange facilities
  • Gym
  • Hotel safe
  • Laundry service*
  • Lift access
  • Local and international calls
  • Mobile phone coverage
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Gym
  • Heating
  • Historical
  • Internet
  • Restaurant
  • Shower
  • TV
Location
  • Double rooms: 319
  • NO Connecting rooms
  • Number of floors (annexe): 5
  • Number of floors (main building): 5
  • Single rooms: 25
  • Suites: 3
  • Total number of rooms: 347
  • Year of construction: 1862
  • Year of most recent renovation: 2011
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
  • Set menu dinner
  • Set menu lunch
  • Special dietary options
Methods of payment
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Bathrobes
  • Bathroom
  • Bathtub
  • Carpeted floors
  • Central heating
  • Direct dial telephone
  • Fridge
  • Hairdryer
  • Hi-fi
  • Individually adjustable heating
  • Ironing set
  • Minibar
  • NO Smoking rooms
  • Number of bedrooms: 1
  • Radio
  • Safe
  • Shower
  • Slippers
  • Tea and coffee making facilities
  • Toiletries
  • Turndown service
  • TV
  • Wake-up service
  • YES Disability-friendly bathroom
  • YES Wheelchair-accessible

Services marked with (*) shall be paid at the establishment.

The Grosvenor

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