Tophams Hotel Belgravia Reservation

 

Tophams Hotel Belgravia London

General view
 
4.0 star rating
Location: Victoria Station
Address:
Ebury Street 24 32
london Sw1w 0lu
Phone: +2077303313
Fax: +2077300008

Hotel Information

The hotel is situated on a quiet street close to Victoria Station, in the historic Belgravia district. London's museums, the theatres of the West End and the shops of Knightsbridge are about 100 m from the hotel. Restaurants, bars and nightclubs are a short walk away, as are bus, train and underground services. Buckingham Palace and Westminster Cathedral are a short walk away, as is Hyde Park. The hotel offers contemporary services, traditional hospitality and a tranquil atmosphere.

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
2.0 star ratingNone!The staff lacked professional skill, no service at all. For example, I stod waiting for the elevator about 7 minutes without anyone telling me that it was out of order and no sign were put up. The reception were 3 meters away. The television in our room were out of order when we arrived and was not repared, although we stayed for four nights. The so called warm english breakfast was stone cold and dry. When we complained the plate was heated up in the microwave and the food became even dryer. We will never go back again. You could really exspect more from a 4-star hotel!16 January 2012
3.5 star ratingGood Breakfast, Mini FridgeSmall room, bathroom not cleaned properly, other than that a very nice hotelnick08 January 2013
5.0 star ratingWhat a little gem so close to Victoria stationAnonymous 06 March 2014
3.0 star ratingThe staff were very polite and welcoming. We were taken down the street to a building 5 doors down and to the top floor. It smelt of damp had very badly marked wallpaper and a humming light outside the door with an escape ladder hanging from the ceiling. The room was oddly furnished. The curtain rail was hanging of the wall and had no end. None of the lamps had bulbs. The phone didn't work. The bed was a foam mattress which was terrible to sleep on. No water pressure in the shower it just dribbled. Felt very cheep and unsafe. The fire alarm beeped all night. Terrible nights stay felt like a hostel but good location. 03 February 2013
4.0 star ratingFriendly helpful staff- hotel great location suited all needs. Will definitely stay here again.dvd player not working in room.05 February 2013
4.0 star ratingVery clean and cosy design of the room. Comfortable.Running water from the ceiling in the bathroom from the upper bathroom wasn't a pleasant surprise. TV catching signals of channels extremely slowly :D:)29 January 2013
3.0 star ratingbig bathroom but completly broken :), new furnishing, clean, but small room. cheap price and good locationwe have got room called "mews"- small room on the minus1st floor without view at all. there were nice big bathroom but shower in bathtub was not working and shower in shower corner has broken cold water, so no chance to get a shower :) Everybody who was leaving (as I heard, while I was standing next to the reception)) was leaving a list full of things that need to be repaired :)ma09 February 2013
2.0 star ratingReception gives a good impression. The room smelled nice. Gentleman on checking out was very professional and courteous.Carpets were stained. Furniture was scuffed. Upholstery needs a good clean along with the curtains. Walls are marked. Skirting boards are cracked. Pillows are thin and mismatched and the mattress is thin and feels old. All could do with replacing with good quality items. Water stain on the bathroom ceiling. Needs a good steam clean and a good handyman to carry out regular maintenance! No hair dryer so contacted reception and the female receptionist lacked any customer service skill. Just hope the new owner gets to hear all these comments and takes immediate action on a revamp and a customer service course for some staff as its in a great location and I did get it for a bargain price but would not go back unless these issues were sorted and if so I would be happy to pay more.Raine 29 May 2013
1.5 star ratingI have filed a complaint as i didn't get to stay at the hotel booked, and the hotel i was moved to was dreadful.Everything.02 July 2013
3.0 star ratingHotel was very tidy and clean in the Foyer but the room itself was not clean. Carpet was stained, shower dirty, shower door broken (hence floor got wet when using) toilet cistern cracked, tiling generally very poor. Generally very scruffy and poorly maintained for a supposedly 4 star Hotel.Aussie05 July 2013
2.5 star ratingWhen I got to the hotel I was told it was fully booked so I was taken to another hotel called Kensington Green Hotel. I am really unhappy that Tophams did this as the room at Kensington Green was horrible - i was actually embarrased as i had booked the weekend as a suprise for my partners Birthday. The halls and stairs were really shabby, the door had ripped wallpaper on (?!) and there were stains on the walls in the room. I would never book that sort of hotel which is why I booked Tophams. I have complained to Tophams. Jones02 July 2013
2.5 star ratingStaff v nice and good locationDoors v noisy, you cannot shut them quietly which means that every time sometime closes a door it wakes you up. Bed very uncomfortable, you can even see it slopes when looking at it ! Also charged for something on my credit card when I returned home that I didn't buy or agree to pay for. Breakfast terrible - tinned mushrooms ! And even though we paid for two full English breakfasts upfront, there was none available on the first day.17 September 2013
4.0 star ratingLocation None Anonymous 15 January 2016
Business
  • Business centre
  • Conference room
Catering
  • Bar
  • Non-smoking area
  • Restaurant
Facilities
  • Babysitting service
  • Cloakroom
  • Hotel safe
  • Laundry service
  • Lift access
  • Medical service
  • Mobile phone coverage
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Heating
  • Historical
  • Hotels with charm
  • Internet
  • Restaurant
  • Shower
  • TV
Location
  • NO Connecting rooms
  • Total number of rooms: 48
  • Year of construction: 1900
Methods of payment
  • American Express
  • Diners Club
  • Maestro
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Bathroom
  • Bathtub
  • Carpeted floors
  • Desk
  • Direct dial telephone
  • Hairdryer
  • Hi-fi
  • Individually adjustable heating
  • Ironing set
  • Minibar
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Number of bedrooms: 1
  • Radio
  • Safe
  • Shower
  • Tea and coffee making facilities
  • Toiletries
  • TV

Services marked with (*) shall be paid at the establishment.

Tophams Hotel Belgravia

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