Sofitel London Gatwick Hotel
Hotel Information
This deluxe hotel is directly connected to Gatwick's north terminal. The hotel lies just 2 km away from the south terminal of the airport and the train station, enjoying convenient access to the heart of London. Guests will find themselves in a great setting from which to explore the delights that the city has to offer. This wonderful hotel enjoys a modern architectural design. The guest rooms are elegantly designed, oozing character and charm. The rooms are well equipped with modern amenities for the utmost in comfort and convenience. Guests are invited to avail of the 24-hour gym, as well as the wide range of facilities and services that the hotel has to offer.
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Reviews
Rating | Positive Points | Negative Points | Reviewer | Stayed |
---|---|---|---|---|
5.0 star rating | room very comfortable and clean. Liked fresh milk in the fridge so much better than long life cartons that are the norm | airport hotel so some noise as people arrived and left during the night | 10 October 2008 | |
1.5 star rating | excellent in all respects | 22 November 2008 | ||
4.0 star rating | Hotel is very convenient for Gatwick airport. Just 5 minutes walk through enclosed walkway. We did not realise that we could have parked in hotel area too which would have been convenient, but we were just a short bus ride away in another provider's car park. We were able to check in the night before we travelled which was very relaxing. | Wiring hanging down in bathroom under washbasin area. It looked like it might have been left over from the job but very disconcerting. Also one of the room sockets was not working. We would have liked more than one sachet of green tea, so we could both have a cup of this. | 20 November 2008 | |
3.5 star rating | I think an airport hotel should have a 24 hour coffee shop for light meals or snacks as guests will arrive round the clock. There is a limited room service menu but the cost is very expensive. We arrived at 11:30 and all the eating places were closed only bars were open. We went to Marks and Spencers in the N Termninal and bought some food. Seems to me that the hotel caters only for business travellers. lighting in the room was very dark. There was no small table and chairs only a fixed desk. The position of the air inlet vent was above the bed creating unpleasant down draughts. | 31 January 2009 | ||
4.0 star rating | Warm atmosphere and very "cozy" | Extremely busy hotel and thus sometimes have to stand in a qeue quite long to check in. Same for checking out. | Very comfortable | 27 February 2009 |
4.0 star rating | As regular visitors to Sofitel hotels all over the world we were shocked there were no tea bags on the hospitality tray and after a 15 hour flight we just wanted to have a cup of tea and sleep - we do not drink coffee. We checked in at 10.00pm and the following morning (at 10.00am) - again with no tea bags - we were getting ready to check out at 10.45am and the television service was turned off. We paid over £100.00 for 12 hours in a hotel and couldn't get a cup of tea or watch TV - not upto your usual standards and very poor value. | 06 March 2009 | ||
5.0 star rating | Good quality and good value | None. The TV in my room was not working and was fixed within 10 minutes. | 15 March 2009 | |
5.0 star rating | Hotel is gem in the middle of Gatwick, right n the doorstep. Very luxurious and comfortable. | 02 April 2009 | ||
4.5 star rating | Didn't appear to be a hair-dryer in the room, which was irritating | 01 May 2009 | ||
5.0 star rating | Good value particularly compared with inner london | None | 16 May 2009 | |
4.0 star rating | Level of English spoken by the Check in staff | 18 May 2009 | ||
5.0 star rating | Clean,smart, excellent situation for travellers to/from north terminal | No hair dryer in the room | RAILI KANNEL | 05 June 2009 |
4.5 star rating | marvellous position for the airport | Chris | 25 May 2010 | |
4.5 star rating | It's proximity to LGW is perfect as well as the easy connections via the South Terminal to the surrounding Cities. The rooms are very clean, with comfortable beds. | The Gym was closed, the TV in the room is very old with the signal to some channels not working as well as no signal for the radio stations. | 14 July 2010 | |
4.5 star rating | The rooms were amazing: we were given adjoining which really helped. We found the website confusing when trying to make the reservation, but room control helped us. The hotel was right opposite the Marketplace, an excellent position for accessing restaurants and entertainment. The character breakfast was brilliant: we expected crowds but there was plenty of time to eat and enjoy breakfast. | We had requested a crib in the room, but this was denied despite it being on the paperwork and my having the name of the person I spoke to about it a few days before arrival. Reception insisted that we go to the room to call housekeeping. We had been up and travelling 18 hours by then and the 18 month old was exhausted. By the time housekeeping arrived she was asleep in the emergency travel cot we had packed, but this was a bad start | 24 December 2012 | |
2.5 star rating | Annoying test alarm during midday. No electricity, hot water, between 11:00 - 15:00 local without information during the booking. Staff could only apologies. I would expect more from a SOFITEL. Room was dark, with windows inside the lobby area. | Mr Parker | 06 February 2017 |
Business
- Business centre
- Conference room
- Meeting room
- Photocopier
- Secretarial service
Catering
- Bar
- Café
- Highchairs
- Non-smoking area
- Restaurant
Facilities
- 24-hour reception
- Cloakroom
- Currency exchange facilities
- Gym
- Hotel safe
- Laundry service*
- Lift access
- Mobile phone coverage
- Multilingual staff
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- Room service
- Shop
- Wi-fi
- YES Car park
- YES Wheelchair-accessible
Hotel type
- 24-hour reception
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Connecting rooms
- Design
- Family hotels
- Gym
- Heating
- Hotels with charm
- Internet
- Parking
- Restaurant
- Shower
- TV
Location
- Disability-friendly rooms: 6
- Double rooms: 372
- Number of floors (main building): 8
- Suites: 7
- Total number of rooms: 518
- Year of construction: 1989
- Year of most recent renovation: 2007
- YES Connecting rooms
Meals
- Ã la carte dinner
- Ã la carte lunch
- Breakfast
- Breakfast buffet
- Special dietary options
- Vegetarian meal
Methods of payment
- American Express
- Diners Club
- EC
- MasterCard
- Visa
- Visa Electrón
Room facilities (Standard room)
- Bathroom
- Bathtub
- Carpeted floors
- Cot on demand
- Direct dial telephone
- Hairdryer
- Individually adjustable heating
- Ironing set
- Minibar
- Mini fridge
- NO Smoking rooms
- Number of bedrooms: 1
- Radio
- Safe
- Shower
- Tea and coffee making facilities
- TV
- YES Disability-friendly bathroom
- YES Wheelchair-accessible
Sports
- Fitness
Services marked with (*) shall be paid at the establishment.
Nearby Hotels
- Airport Inn Gatwick Hotel London 0.11 kilometers away
- BLOC Hotel Gatwick London 0.97 kilometers away
- BLOC Hotel Gatwick London 0.91 kilometers away
- Courtyard by Marriott London Gatwick Airport Hotel 1.53 kilometers away
- Gatwick Belmont Hotel London 1.10 kilometers away
- Gatwick Turret Guest House Hotel London 1.08 kilometers away
- Gatwick Whitehouse Hotel London 1.22 kilometers away
- Hampton By Hilton Gatwick North Hotel London 0.27 kilometers away
- Hilton London Gatwick Airport Hotel 0.96 kilometers away
- Holiday Inn Gatwick Airport Hotel London 0.96 kilometers away
- Premier Inn London Gatwick (A23 Airport Way) Hotel 0.35 kilometers away
- Premier Inn London Gatwick Airport North Terminal Hotel 0.09 kilometers away
- The Lawn Guest House Hotel London 1.22 kilometers away
- Travelodge Gatwick Airport Hotel London 0.63 kilometers away
- Travelodge Gatwick Central Airport Hotel London 0.68 kilometers away
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