Holiday Inn Gatwick Airport Reservation

 

Holiday Inn Gatwick Airport Hotel London

General view
 
4.0 star rating
Location: Gatwick Airport
Address:
Povey Cross Road
gatwick Rh6 0ba
Phone: +00441293787621
Fax: +00441293771054

Hotel Information

Lying just a short driving distance away from Gatwick Airport, this property offers a high level of convenience. The hotel is perfect for business and leisure travellers, as well as those seeking relaxation before or after a long flight. Central London is within easy reach, where guests can explore a wealth of cultural attractions, shopping opportunities and a bustling nightlife scene. The guest rooms offer a space perfectly conducive to work and rest. Excellent facilities and services ensure that the needs of business and leisure travellers are fully attended to. The bar offers a relaxing environment in which to unwind with a refreshing drink. Wondering dishes can be enjoyed in the restaurant.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.0 star rating07 March 2008
4.5 star rating26 May 2008
2.5 star ratingOK for overnight stay but not as good as other Holiday Inns - a bit tired.Charges for courtesy bus were not expected and £12 overall - expensive! Check-in had no record of our on-line payment and tried to make us pay again until the receipt was shown. Staff not particularly friendly or helpful.14 November 2008
1.5 star ratingN/aOverpriced. No alarm clock in room. You had to pay for local calls, no fax machine for public use, staff member would not look up my priority club membership. Room lacked amenities necessary for a business trip. 02 December 2008
4.0 star ratingConvenient when you have to spend a night at the airport due to awkward flight timesI would never spend more than one night in the hotel due to situation24 November 2008
2.5 star ratingClose to airport1) Nothing "De Luxe" about the room. Small - seating for only one person. Out dated TV 2) Breakfast a disgrace! Congealed food, 1 rasher of bacon left, unappetising appearance. The restaurant manager should be sacked. Food the night before in the bar not much better.19 November 2008
4.0 star ratingWas very impressed with all the aspects of the hotel from staff to food and the room was most comfortableThe internet access was ambiguous and confusing - I think this should be included for the first night or first few hours - that was annoying.09 December 2008
4.0 star ratingGood, professional service.05 January 2009
2.5 star ratingWe ordered an evening meal. When this arrived it was cold so it was sent back to the kitchen. It was microwaved to the point were it could not be eaten and sent back to our table.28 January 2009
4.5 star ratingThe staff were excellent. Very helpful and professional.04 February 2009
4.0 star ratingEfficient23 February 2009
5.0 star ratinggood service and excellent food17 April 2009
5.0 star ratingThe check-in staff was extremely helpfulthe wake up procedure on the tv was a bit mystical!12 May 2009
2.5 star ratingThe young man at check-in was arrogant and unhelpful, and when I rang to the desk to ask for an early call my request was treated very brusquely. When, as instructed, I tried to set an alarm call through the television, I could not do so because the numbers on the manual were no longer legible, and because the system for setting the time was in any case non-user-friendly and too quick. What my wife and I look for in a hotel is not only a clean and pleasant room, but friendly and polite service and sensible and easy arrangements for all our practical needs. As to price, we prefer hotels where the breakfast is not a rip-off. That is, where it is included in the price of the room and not a major extra expense. Or where, if it is a separate charge, there are at least separate rates for English Full Cooked and Continental. So all in all, next time we travel through Gatwick we shall try one of the many other hotels available.13 May 2009
4.5 star ratingVery good quality room. Surprisingly quiet hotel considering its location and that people must be checking in and out at all hours. Good screening from the busy road too. The sign in reception saying that staff are empowered to take decisions to help customers and that this decision will not be challenged indicates a positive attitude to customer service. The member of staff on duty was friendly and helpful too despite it being the early hours!Hidden costs are the main negative. VAT is not included in the price quoted online, neither is breakfast. I am sure the information is there somewhere otherwise the site would be breaking the law but it is not prominent enough and the site is therefore misleading. Also, the "courtesy bus" actually costs £3 each which does not match my definition of a "courtesy" vehicle.21 May 2009
4.5 star ratingLocation of hotel to airport is great and there is a shuttle service although not a courtesy one.26 May 2009
3.0 star ratingLovely hotel with helpful staff and check in was speedy. We had prepaid and all details were speedily found. Bar was full but service was speedy - although prices were slightly high.We were offered a ground floor room or a higher floor. We chose a gorund floor room but were very disappointed to find it was a disabled room and the facilities were at inappropriate heights for both of. We didn't complai at the time as we arrived late and had an early flight to catch and wanted to sleep.30 May 2009
3.5 star ratingAs an overnight stop over between flights it was great, really easy to get to and from the airport, comfortable and friendly.We were charged for 2 sweets even though we had only ordered 1, when we pointed this out (before it came) we were told it was too late to change and we would have to have the 2, which we were given (and didn't eat).Chris03 September 2009
4.5 star ratingVery pleasant reception staff-keen to please02 September 2009
5.0 star ratingStraightforward check in with pre paid voucher 2 mins26 September 2009
Business
  • Conference room: 12
Catering
  • Bar
  • Highchairs
  • Non-smoking area
  • Restaurant
Facilities
  • Hotel safe
  • Laundry service
  • Lift access
  • Mobile phone coverage
  • Newspaper stand
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service
  • Transfer service*
  • YES Car park*
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Heating
  • Internet
  • Parking
  • Restaurant
  • Shower
  • TV
Location
  • Disability-friendly rooms: 4
  • Double rooms: 69
  • NO Connecting rooms
  • Number of floors (main building): 1
  • Single rooms: 57
  • Total number of rooms: 216
  • Year of construction: 1971
  • Year of most recent renovation: 2003
Meals
  • À la carte dinner
  • Breakfast buffet
  • Buffet dinner
  • Set menu dinner
  • Set menu lunch
Methods of payment
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Bathroom
  • Carpeted floors
  • Central heating
  • Direct dial telephone
  • Hairdryer
  • Radio
  • Shower
  • Tea and coffee making facilities
  • TV
  • YES Disability-friendly bathroom
  • YES Wheelchair-accessible

Services marked with (*) shall be paid at the establishment.

Holiday Inn Gatwick Airport

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