Senator Gran Via 21 Reservation

 

Senator Gran Via 21 Hotel Madrid

Room
 
4.0 star rating
Location: Gran Vía
Address:
Gran Via 21
madrid 28013
Phone: +0034915314151
Fax: +0034915240799

Hotel Information

This superb city hotel enjoys a strategic setting at the heart of Madrid. The hotel is located close to a wide selection of shopping and entertainment venues as well as attractions including the lively Puerta del Sol, Plaza Mayor and the Royal Palace. Further tourist attractions are easily accessible via the public transport network, links to which lie nearby. Atocha train station is just a 20 minutes' walking distance away from the hotel. Guests will be impressed by the elegantly-appointed rooms which exude luxury and style. The guest rooms come complete with modern amenities and provide comfortable surroundings in which to relax and unwind at the end of the day. Guests can avail of the sister hotel's spa and gym which lie nearby.

Pictures

ConferencesRoomRoomRoomRoomRoomRoomRoomRoomGeneral viewRoomRoomConferencesGeneral viewBarTerraceRestaurant
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.0 star ratingWell located hotel for short stay in Madrid - near tom most popular sites e.g. Prado, Thyssen etc. Nice small touches like drinking water in reception and free soft drinks in room refrigerator. Summer offer during July and August well worth investigating.Close to red light district though not overly obtrusive but could be off putting for families.30 June 2009
4.0 star ratingBreakfast, quality of sleep, quality of rooms, foyer, fountains, lift, free minibar, room service.I called the hotel on the first day of my stay to let the staff know that I was running late due to the late arrival of my aircraft from England. I was told that my room was no longer available and that I'd have to stay in the 'sister hotel' about half a mile (maybe more) down the road. This was not acceptable, overall. I was travelling alone, had not visited Madrid before and it was very late at night. I only found this out on the off-chance that I called the hotel to let them know I was running late. It made no difference to the staff that fact that I'd pre-paid for 4 nights in the hotel and was in the local area - they continued to tell me my room was not available. The following day I was able to check-in to this hotel and spent the rest of my stay here. Overall, it wasn't bad - but the fact that my room was given to someone else even though it was pre-paid is unacceptable.Gary London03 June 2010
4.0 star ratingVery clean and comfortable. Not troubled by street noise with windows shut - excellent double glazing. Free fridge contents - minimal items but nice touch.One bed was broken and would not work - we were offered another room but we had already unpacked and did not want to have to pack up again. We should have been told about the broken bed before or given a room that was in full working order. No discount was offered. I asked for a mint tea bag for the room as I was left a camomile tea bag which I do not like. I was told I would have to pay for an alternative tea bag - considering how much I had paid for the room I was disgusted by this. One receptionist eventually got me one at no charge - but the point is I was only swopping a tea bag which was provided with the tea making facilities anyway.Holidaymaker28 October 2010
4.5 star ratingExcellent central position, easy to get to from airport via metro. Very helpful staff. This hotel has no bar facility or lounge area - just a reception and breakfast room in the basement. This isn't a negative but something to bear in mind. The positive side of this is that there is a complimentary mini bar in the room which is stocked daily with water and soft drinks. A kettle is provided with a sachet of coffee, but this was not replenished. Take your own coffee sticks and there isn't a problem.Annie18 October 2012
Business
  • Conference room
Facilities
  • Laundry service
  • Lift access
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • YES Wheelchair-accessible
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Design
  • Heating
  • Hotels with charm
  • Internet
  • Restaurant
Location
  • Double rooms: 100
  • NO Connecting rooms
  • Number of floors (main building): 8
  • Single rooms: 36
  • Total number of rooms: 136
  • Year of construction: 1904
  • Year of most recent renovation: 2002
Meals
  • Breakfast buffet
Methods of payment
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Balcony
  • Bathroom
  • Central heating
  • Direct dial telephone
  • Hairdryer
  • Hi-fi
  • Ironing set
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Radio
  • Tea and coffee making facilities

Services marked with (*) shall be paid at the establishment.

Senator Gran Via 21

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