The Queens Hotel Reservation

 

The Queens Hotel York

Sports and Entertainment
 
3.0 star rating
Location: York
Address:
Queens Staith 0000
york Y01 6dh
Phone: +00441904611321
Fax: +00441904611388

Hotel Information

Featuring a unique location on the banks of the River Ouse, in the heart of the stunning city of York, this hotel offers guests the chance to step into a world of history and discover all this charming city has to offer, from medieval times to modern day. Visitors cannot miss the world-renowned Jorvik Viking Centre, Castle Museum, Yorkshire Museum and Gardens, York's chocolate story, as well as the National Railway Museum. A wide choice of restaurants is to be found in the surrounding area, serving both traditional English and international culinary creations. The bright guest rooms feature a charming atmosphere in which to completely unwind at the end of the day, either travelling for business or leisure. From Family rooms to Executive apartments, all the units have been designed with guests' needs in mind. The onsite brasserie serves delicious breakfast and dinner daily, all for an unforgettable stay in York.

Pictures

RoomRoomLobbyGeneral viewRoomLobbyGeneral viewRoomGeneral viewRoomBarRoomRoomRoomRoomRoomRoomRoomRoomRoomRestaurantRoomRoomBarRoomRoomRoomRoom
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.0 star ratingLovely, clean room. Free WiFi was very handy. Reception staff were very frinedly and helpful.Plates were dirty at breakfast, staff at breakfast were not very helpful or friendly. Could have done with more sugar in the tea and coffee making facilities in the room :)07 April 2011
5.0 star ratingGood value for money, nice breakfast, helpful staff and good location.bath/shower could do with a bit of updatinglarryl28 March 2011
3.0 star ratingCentral location, reasonably priced if you book early expensive if left till last minute.Some areas grubby, not as nice as we expected it to be.sunflower25 July 2011
3.0 star ratingGood location really central for bar, attractions, shops etclimited parking, breakfast not of a very good standard, if on the river side very noisey.stu29 June 2011
4.5 star ratingExtremely helpful staff. There was an issue with the newspaper I had pre ordered and the team behind the desk were very approachable and rectified the problem by going out of the hotel and purchasing a newspaper from the nearest newsagent.The bed was a little on the hard side.25 March 2012
3.5 star ratinggood location for the city - within easy walking distance of most thingsracingpink21 May 2012
4.0 star ratingIdeal central location , close to railway station and city centre , breakfast was excellent Staff on reception were a bit "frosty"23 May 2012
4.5 star ratingExcellent hotel were at value for money16 October 2012
4.0 star ratingPleasant staff02 March 2013
3.0 star ratingNice comfy bed and good locationRoom was very old and bathroom was very shabby did not like the fact the only window in the room was a velux and overlooked the apartments directly next door so you always had people directly looking into your room very uncomfortable17 August 2013
4.5 star ratingClean and welcoming. Close to the shops, restaurants and bars.not really a negative about the hotel more York in general, poor parking facilities, plan ahead if you are taking a car ring the hotel a few weeks before and check availability of their carpark.lippysue21 October 2013
4.5 star ratingcentrally situated.nice views of the river.very comfortable bed.easy access.great for a one night stay.If you pay for parking( £10) it runs out at checkout - 11 am.We arrived for a late check in after coming from the airport, so it wasn't worth paying for,- we parked free at the riverside then got up at 8 am to move the vehicle.The nearest NCP only opens till 10.30pm, and as we were going to a concert, we would have been locked in.Best value for earlybird parking is the NCP behind the station (not at the station). Had problems changing channels with the remote, and had to request an iron and ironing board from reception. On the whole a pleasant stay though.04 November 2013
4.0 star ratingrkrhoped to get a car parking space not told when we booked that you had to pre book instead we were told to go to a ncp car park which cost us 23 pounds for overnight parking17 December 2013
3.5 star ratingBrilliant location for centre of York. Spacious rooms & comfortable beds.Breakfast buffet could have had more choices available without having to ask for items that I would have expected as standard. Would have preferred to have a fried egg as a standard choice rather than a watery scrambled egg. Also on first day there was no bacon available only sausage. I would have liked to have stayed an extra night, but Tour de France prices made it impossible. I asked at reception & was told £150 for room & breakfast for 1 night! Think hotel should re consider their pricing policy for such events for guests already staying with them.Anonymous 07 July 2014
4.5 star ratingThe hotel was clean and breakfast was excellent.My only complaint is I had to remove car from hotel car park by 13.00 as reception said they had no spaces for me. When returning to car park I found it was empty.Coz14 October 2014
4.5 star ratingOverall excellent hotel and location Phil02 March 2015
3.0 star ratingStaff were freindly and helpful - good location The room was tired - the bed was hard and there was a bed frame stored under our bed which we banged our feet on every time we got out of bed. The bed valance was tatty. The room was very warm which meant you had to open the window and this let in all the street noise. Breakfast was very good when we eventually got it. There was a coach party in and this meant major delays in the restaurant and to be fair the staff were rushed off thier feet but trying really hard. The hotel overall gives a budget feel without the budget price - there was a feedback form in the room but no pen to fill it in with ( attention to details ) Anonymous 20 April 2015
4.0 star ratingThe staff are very friendly and helpful. room was quite. hotel is in a good location. no hash browns. breakfast could of been served with a pot of tea or coffee. very hot rooms even with the window open. cleanliness could of been better in areas's Anonymous 27 August 2015
4.0 star ratingWell placed for a short stroll into the heart of York situated right on the Rivers edge. Reception staff friendly & helpful as were the staff at breakfast. A good 3* star hotel which I've stayed at several times and likely to do so again. Anonymous 15 February 2017
4.5 star ratingExcellent location, only 5 minute walk to the bars and shops. Room had currently been refurbished and was lovely, my room had a shower over the bath but the room next door had a large walk in shower. Luggage can be left at reception if you arrive early, and we also left ours there until we went to catch the train the next day.Dining area was a little small and is in need of refurbishmentAnonymous 02 April 2017
4.5 star ratingConsidered it to be excellent value for money albeit for 1 night stayDissapointed we were not able to book evening meal at check in due to high demand. Consider advanced booking for car park as again was full at checking in.Barry20 March 2017
4.0 star ratingVery nice hotel perfect location ,Ideal for all sightseeing venues . Rooms clean ,bed very comfortable ,good breakfast to set you up for the day . Leaving luggage after check out was no problem .Overall good value for money ,would recommend and would return in the future.Rooms very clean, however with today's technology we only had one power outlet to use for hair straighteners,and charging phones and I pads ,this was resolved by a quick visit to the pound shop where I got an adaptor, little details ,no back on small tv remote in room ,crack in wash basin in bathroom ,little things but would not stop me returning or recommending to others .Gordodry14 August 2016
5.0 star ratingwe always use the queens hotel....perfect location, clean,whats not to likezilchj barnes21 December 2016
3.5 star ratingGood location in York. Good price with Hotelopia Not aware until check-in that £15 supplement for river view room Breakfast environment was chaotic and held in lounge for 30 minutes because restaurant was full, Hair in mushrooms put me off breakfast staff not smiling or very welcoming on check-in and check- out under hotel car park shutter nearly came down on my car bonnet, shutter open and close mechanism seemed a little dangerous with little explanation on how it worked or what to expect whilst using.Anonymous 16 November 2016
4.5 star ratingExcellent value for money, this hotel in the heart of York, made a first rate base for a city break. Clean,warm , large room with a river view. Food choices at the buffet breakfast were more than enough. Staff attentive and customer friendly. Would we stay here again ? Certainly.The bath in our en-suite showed minor signals of age/wear but at these prices you don't expect Claridges or The Ritz .Anonymous 17 December 2016
5.0 star ratingIn good position for sightseeing,clean and comfortable with friendly,helpful staff.Breakfast plentiful and excellent! Excellent river views from lounge/bar.Would recommend. Can't think of any!TJ16 April 2016
5.0 star ratingLovely night away as a present and I would return again very soon.Anonymous 21 March 2016
Catering
  • Bar
  • Highchairs: 2
  • Non-smoking area: 1
  • Restaurant
Facilities
  • Cloakroom
  • Electric kettle
  • Lift access
  • Mobile phone coverage
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Smoke detector
  • YES Car park
  • YES Wheelchair-accessible
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Bathroom
  • Design
  • Heating
  • Hotels with charm
  • Internet
  • Parking
  • Restaurant
  • Shower
  • TV
Location
  • Double rooms: 25
  • NO Connecting rooms
  • Number of floors (main building): 4
  • Single rooms: 78
  • Total number of rooms: 78
  • Year of construction: 2000
  • Year of most recent renovation: 2005
Meals
  • Breakfast buffet
Methods of payment
  • American Express
  • Maestro
  • MasterCard
  • Visa
  • Visa Electrón
Room facilities (Standard room)
  • Bathroom
  • Bathtub
  • Carpeted floors
  • Desk
  • Direct dial telephone
  • Hairdryer
  • Individually adjustable heating
  • Radio
  • Room size (sqm): 19
  • Satellite TV
  • Shower
  • Smoke detector
  • Tea and coffee making facilities
  • TV
  • YES Disability-friendly bathroom
  • YES Wheelchair-accessible

Services marked with (*) shall be paid at the establishment.

The Queens Hotel

Nearby Hotels