Best Western Orlando Gateway Hotel Orlando Area - Florida - FL
Hotel Information
Just two minutes from Wet'n Wild water park, this modern hotel is situated within a short stroll from Islands of Adventure, Universal Studios, Hard Rock Amphitheater and the Orlando/Orange County Convention Center. Other attractions such as Holy Land Experience, SeaWorld or the Walt Disney World Resort are within easy reach, Orlando International Airport is just a few minutes by car.
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Reviews
Rating | Positive Points | Negative Points | Reviewer | Stayed |
---|---|---|---|---|
4.0 star rating | 18 March 2008 | |||
4.5 star rating | 10 March 2008 | |||
3.5 star rating | 12 March 2008 | |||
4.5 star rating | 12 June 2008 | |||
4.5 star rating | 06 July 2008 | |||
4.5 star rating | Lovely hotel and very polite staff would stay again | 30 September 2008 | ||
3.0 star rating | Friendly reception staff and cleaners. | Decor a bit bland and dated. The hotel lobby has an office which you THINK is associated with the hotel and Disney/Universal parks,IT IS NOT. There is an official Universal employee there every morning but the regular staff there (not in Universal t-shirts) promise discount tickets for the parks - ONLY if you so through a 2 hour time share showing (not available for ROI residents). This is a full on scam and neither the hotel or time share employees were remorseful or apologetic for wasting our time when tricked/snared by this. Luckily our hotel was beside the resort in question so we hadn't got far to travel (also no kids). I fear for how many young families drove miles to be swindled. Hopefully my warning will save a few people time and money. Get your tickets elsewhere! | 07 October 2008 | |
4.0 star rating | Good hotel for the price we paid, big rooms. | Bathrooms need updating | 06 October 2008 | |
3.5 star rating | prices in the bar are overpriced which means guests do not use the bar as much as they could if pricing was more reasonable. Think large turnover to make bar more profitable. | 14 October 2008 | ||
4.0 star rating | Clean large rooms, Comfortable Well made beds, sound proof rooms, (well at least in room 631). Good location. | Hot water was tepid around peak times. Hotel is a little dated in deccor. Fraudulant Pizza sales leaflets keep being put under the door. Hotel could have prevented this a little more. An anomalous service charge is charged at the end of the stay. When I enquired what it was the receptionists just kept on repeating "it is a service charge, it is a service charge... it is a service charge" It would have been funny if it didnt cost me $3.50 a night. The hotel shop is wildly expensive. | 27 October 2008 | |
4.5 star rating | Nice large room, clean, nice staff | Outside of buidling looks a bit shabby | 31 October 2008 | |
5.0 star rating | great location, friendly and helpful staff, clean ideal for familys | 28 October 2008 | ||
4.5 star rating | We had a problem with the standard of hygiene with the bathroom when we checked in , we reported it and were offered a move to another room straight away, the reception/front desk service was excellent | the only down side was the hotel was built in away that blocked the sun, from 3 pm the pool area went into the shade,its like its built the wrong round , but i cant fault the hotel at all, the service was excellent | 05 December 2008 | |
4.5 star rating | Everything was great, check in was easy, as I stayed for 23 nights, they upgraded me to a mini suite for an extra $11.25 (incl tax) per night. I had a huge room with huge king sized bed, mini kitchen, great bathroom, and room safe and cleaning provided. Staff were very helpful, car park easy to park and free, I would highly recommend this hotel for itself and position, as it was so close to wet and wild, you could use that as a pin point position to get back, especially at night in the dark! They have a deli and a seperate restaurant/bar in house, laundry, games room, pool and lifts, also porters if required. The food was not overly expensive, and certainly not for a hotel, you can easily get a good meal for less than $20. There is a TV channel which is for tourists, worth watching, will give you tips of how to stay safe and where to go. | The only negative that I can think of is that there was only 1 computer in the hotel for free internet access. There are computers in the rooms but they are $5 a day, which can add up. The other negative, which is nothing to do with the hotel directly, it is a general problem, you get loads of pizza flyers under your door every night - DO NOT USE, they take your credit card number and steal details, it is a fraud situation all over Florida and happens everywhere. | 15 December 2008 | |
4.0 star rating | Location - you can get public transport to both outlets, the florida mall and disney just around the corner from the hotel The hotel was great value, would stay there again | 21 December 2008 | ||
4.0 star rating | Very convenient location, easy access to public transport and access to Universal, restaurants, shopping outlets. Decoration is a bit dated but the room is spacious and good amenities. I found it great value for money for a pleasant but unpretencious stay in Orlando. Breakfast free for under 9 with 1 adult paying was much appreciated. | 06 January 2009 | ||
5.0 star rating | Staff were really friendly and helpful. The room and the hotel was comfortable and fulfilled our needs. | N/a | 08 October 2009 | |
4.5 star rating | we had a problem, no hot water on 3 ocasions. front desk did their best. we were relocated.to an upgrade at no extra cost.were realy happy and would come again.many thanks. | found location of microwave very awkward, had to bend and squat. | 02 May 2012 | |
4.5 star rating | hotel staff is very accommodating , rooms are nice and big , also the location is just too good , its very close to universal , you can also walk it up , all international restaurants and supermarkets walking distance | hotel breakfast is same everyday u cant eat is for more than 2 days in a row | Anonymous | 29 July 2015 |
5.0 star rating | We had the breakfast buffet each morning and it was great. Staff very friendly, helpful and approachable. The lady who cleaned the public areas was lovely and greeted everyone she seen - a valuable asset to the hotel. All in all a great stay. Cheers to Bill and his team. | Dixie | 22 June 2016 | |
1.5 star rating | Very noisy air conditioner,very old bathroom,mostly all outdated...muffin and tea,breakfast? Joke! | Mark | 26 March 2016 | |
3.5 star rating | Staff very pleasant and helpful | Had to make a phone call using the hotels system, very, very expensive. | Anonymous | 11 March 2016 |
Business
- Business centre
- Conference room
Catering
- Bar
- Café
- Non-smoking area
- Poolside snack bar
- Restaurant
Entertainment
- Game room
- Pub
- Sun loungers
Facilities
- Car hire
- Gym
- Hotel safe
- Launderette
- Laundry service*
- Lift access
- NO Garage
- NO Large pets allowed (over 5 kg)
- Room service
- Sun terrace
- Wi-fi
- YES Car park
- YES Small pets allowed (under 5 kg)
- YES Wheelchair-accessible
Health
- Hot tub
Hotel type
- 24-hour reception
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Games Room
- Gym
- Heating
- Hot Tub
- Internet
- Parking
- Pet friendly Hotels
- Restaurant
- Shower
- Swimming Pool
- TV
Location
- NO Connecting rooms
- Number of floors (annexe): 8
- Number of floors (main building): 8
- Suites: 18
- Total number of rooms: 285
- Year of construction: 1989
- Year of most recent renovation: 2006
Methods of payment
- American Express
- Diners Club
- JCB
- MasterCard
- Visa
Room facilities (Standard room)
- Alarm clock
- Bathroom
- Bathtub
- Cable TV
- Desk
- Direct dial telephone
- Fridge
- Hairdryer
- Internet access
- Ironing set
- Microwave
- Mini fridge
- NO Smoking rooms
- Radio
- Room size (sqm): 27
- Safe
- Shower
- Tea and coffee making facilities
- TV
- Wake-up service
- Wi-fi
- YES Disability-friendly bathroom
- YES Wheelchair-accessible
Sports
- Basketball
Services marked with (*) shall be paid at the establishment.
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