Troya Reservation

 

Troya Hotel Tenerife

Bar
 
4.0 star rating
Location: Playa de las Americas
Address:
Rafael Puig Lluvina, 2
costa Adeje 38660
Phone: +922011100
Fax: +922794572

Hotel Information

This sublime beach hotel enjoys a stunning location on the vibrant island of Tenerife. The hotel is situated just across the promenade from a pristine sandy beach. Guests will find a selection of shops, bars and restaurants nearby, while the Magma Convention Centre is located just 600 metres away. Nestled amidst swaying palm trees and tropical gardens, this wonderful hotel tempts guests with first-class facilities and luxurious surroundings. The hotel lobby features a sleek, contemporary style with embellishment of vibrant pieces of art adorning the walls. The guest rooms are cheerfully decorated in a light-hearted style, creating a calming ambience in which to relax and unwind in comfort at the end of the day. The hotel is the ideal choice for thrill and pleasure seekers alike, with an abundance of leisure and recreational facilities for guests to enjoy.

Pictures

RoomRestaurantLobbySports and EntertainmentRoomSports and EntertainmentRoomSports and EntertainmentRoomSports and EntertainmentRoomGeneral viewSports and EntertainmentGeneral viewSports and EntertainmentSports and EntertainmentRoomRoomPoolGeneral view
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star ratingThe check in worked quick, the room was simple, but clean and in good maintenance. The staff was friendly and very helpful, when we tried to organize a trip and called the other organization multiple times for us. Breakfast was a good variety. The hotel is right by the beach and you find various bars and restaurants nearby. The pool area is kept clean and there's more than enough sun chairs. Daytime entertainment was good with a nice mix of all nationalities, but not forcing you to participate.It was rather cold at night in the hotel rooms, so we tried to heat the room with the AC, but even though we put it on 30C it didn't become any warmer. We received more blankets, when we asked the staff about it. The evening entertainment is not for younger visitors,but you can find stuff o do right by. You need to speak a bit of English to take part in the offered activities and speak with the staff, German is very limited.Yassi02 March 2012
4.0 star ratinga very good place to stay very well situated!the noise at night from the CC Veronica until 5 AM !!!gossee05 December 2012
4.5 star ratingVery central location. Easy to reach. Parking. Very clean. Staff is very kind. We had only breakfast-buffet but we've heard from other customers that the diner also was perfect. We were very satisfied.No fridge in the room. Can be rented at 6 € a day wich is rather expensive for a longer period. Don't take the "sangria". The worst i've ever tried.mariwo27 February 2013
2.5 star ratingHelpful personnel, willing to solve the problems. Very good location being close to the beach. Every evening small market (jewelery, cosmetics, home made accessories) was set in the lobby.Extremely slow staff at the reception, majority of the time dealing with computer, phone etc. Breakfast menu is 100% the same every morning. Food is of very mediocre taste, although variety at the dinner buffet was good. If sun is not getting to the room (we had such), it is always chilly and uncozy inside. For caregory of 4* this hotel leaves quite a poor impression. I wouldn't recommend this hotel to my friend.Viktoria12 April 2013
5.0 star ratingStaff exceptionally helpful as I was on my own for the first time in a hotelShirley07 April 2013
3.5 star ratingHotel located close to the beach, it was nice.room air conditional was noisy and not working properly, hot water need to fix while staying, noisy from the pub on the streetcolm26 September 2013
3.5 star ratingLocation is excellent if you're going to spend time near the beach roadVitun Manolotarde22 November 2013
 het personeel is zeer vriendelijker zijn werkzaamheden aan de gang ze zijn het hotel aan het restaureren vanaf smorgens 8.00 u tot savonds 18.00 u 7 van de 7 er was zelfs geen plaats om buiten te zitten in de zon eigenlijk moet men een compensatie gevendanny17 December 2013
4.0 star ratingnice location rooms clean and quite big nice staffview on the building in front of us but better than the noise from the bars in front of the hotel !cyril09 July 2014
4.5 star ratingClean and spacious room, huge balcony (family room), location, shallow sandy beach in front of the hotelFood was good but sometimes it wasn't 4* quality. The hotel shouldn't allow guests to reserve their sunbeds ( without being by the pool area) for the whole day because at 10 am it was sometimes impossible to find available one. People left their towels on many sunbeds and went outside during the day just to keep it reserved for themselves for the afternoon! Anonymous 14 October 2014
2.0 star ratingAlways fairly clean.All inclusive was terrible. Food was very bad, myself & my family survived on pasta and bread rolls all week. All inclusive drinks selection was not good nor were they very good quality. If you wanted premium drinks, you had to pay lots for them. If you're a family, couple or under the age of 55, you probably don't want to go here. We feel this hotel only caters for elderly people.Reece B30 January 2017
2.0 star ratingNära till strand och restaurangerFinns ett ord som beskriver vistelsen: KAOS. Usel service i receptionen. Blev bl.a. förflyttade till annat hotell första natten pga. överbokning. Fick ingen ersättning och halva semestern förstörd. Personalen var inte särskilt hjälpsamma och vi upplevde mest att vi var i vägen som hotellgäster. Städerskan glömde dessutom att stänga vår rumsdörr en av dagarna, vilket gjorde att dörren stod helt öppen när vi kom tillbaka från stranden...Liam07 January 2016
2.5 star ratingThe location was good right on the beach and close to shops and restuarantsReturned from this hotel on 28/12/2015. This hotel is not what I would except for a 4 star hotel. I have been in many hotels and this is by far the worst one I have ever been in.This hotel is more for Spanish, French or German travellers right down to the tv in your rooms. Only English channels were new channels and as the entertainment wasn't up to much you couldn't even enjoy the tv. We were in room 133 next to lifts. Always lots of noise all through the night. No point complaining as hotel was fully booked so no chance of changing rooms. Room was always cold, could not get any heat.The pool area was okay but never saw it getting cleaned. They had chairs and tables around the edge of hotel, but at night they forget to clean this area and as a smoker you just had to put up with this as this was the smoking area. You always waited at the bar for service. Staff were okay, but they didn't seem very happy. The food was okay with plenty of choice, but could have done with being warmer. kaza10102 January 2016
Business
  • Audio-visual equipment rental*
  • Conference room: 1
  • Projector*
Catering
  • Bar
  • Café
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant: 2
  • Show cooking
Entertainment
  • Children playground
  • Entertainment programme for adults
  • Entertainment programme for children
  • Kids’ club
  • Parasols
  • Sun loungers
  • TV lounge
Facilities
  • Bicycle hire service*
  • Car hire*
  • Currency exchange facilities
  • Dining area: 500
  • Garden
  • Gym
  • Late Check-out*
  • Launderette
  • Laundry service*
  • Lift access: 5
  • Local and international calls
  • Luggage room
  • Mobile phone coverage
  • Multilingual staff
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service
  • Secure parking*
  • Shop
  • Smoke detector
  • Sun terrace
  • Terrace
  • YES Car park*
Health
  • Beauty salon*
  • Hairdressing salon*
  • Hot tub*
  • Massage*
  • Sauna*
  • Spa centre*
  • Spa treatments*
  • Steam bath*
  • Turkish bath (hamam)*
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Beach hotels
  • Business hotels
  • Family hotels
  • Gym
  • Hotels with charm
  • Hotels with spa
  • Hot Tub
  • Internet
  • Parking
  • Restaurant
  • Spa
  • Sport hotels
  • Swimming Pool
  • TV
Location
  • NO Connecting rooms
  • Number of floors (main building): 7
  • Total number of rooms: 354
  • Year of construction: 1973
  • Year of most recent renovation: 2013
Meals
  • À la carte lunch
  • All inclusive
  • Breakfast
  • Breakfast and dinner
  • Breakfast buffet
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Full board without drinks
  • Half board without drinks
  • Picnic
  • Snacks
  • Special dietary options
  • Vegetarian meal
Methods of payment
  • American Express
  • Diners Club
  • Maestro
  • MasterCard
  • Visa
  • Visa Electrón
Room facilities (Standard room)
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Number of bedrooms: 1
Sports
  • Aerobics
  • Aqua fit
  • Billiards*
  • Bocce
  • Fitness
  • Mini golf*
  • Paddle tennis*
  • Table tennis
  • Tennis*

Services marked with (*) shall be paid at the establishment.

Troya

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