The Tower - A Guoman Hotel Reservation

 

The Tower - A Guoman Hotel London

Lobby
 
4.0 star rating
Location: Tower Bridge
Address:
St Katharine's Way
london E1w 1ld
Phone: +00448713769036
Fax: +44871376913

Hotel Information

This elegant city hotel boasts a superb setting only a stone's throw from some of the most famous attractions in London, including Tower Bridge and the Tower of London. Tower Hill underground station is within a ten-minute walk from the hotel, and guests will find a variety of shops, restaurants and bars nearby. Additionally, the HMS Belfast, St Paul's Cathedral and Shakespeare's Globe are within walking distance.The spacious and stylish guest rooms feature modern décor and breath-taking views over the River Thames, Tower of London or Tower Bridge. Each comes with coffee and tea facilities, complimentary toiletries and a flat-screen TV. Room service is available 24 hours a day, and guests might take advantage of complimentary Wi-Fi offered throughout the hotel. The onsite restaurant serves a seasonal British menu, and the trendy Xi bar provides the perfect place to begin a night out.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
5.0 star ratingGreat location and the staff were so helpful and friendly.Anonymous 13 October 2015
4.0 star ratingWaited 30 mins in a queue for breakfast; then showed to a table and then left. Asked 4 times for coffee and tea which did not arrive until we had finished our breakfast. The food was extremely cold and we had to ask several times for food and drink to be replenished. Anonymous 23 December 2015
4.5 star rating15 May 2008
4.5 star ratingFantastic location.......room was spacious with great outlook...good selection at breakfast...have stayed here before and will definately come back!!!03 November 2008
2.0 star ratingGreat viewsHotel room interiors don't match those rooms shown online - the actual room interiors are dated and need redoing. The mini bar is a joke. Overpriced food in restaurants and terrible check in service - couldn't find our booking, yet one of our party had checked in already with the same reference. Overpriced outgoing local calls.27 October 2008
4.5 star ratingThe hotel was excellent in a very good location a few meters next to london bridge and 10 minutes walking from the tower hill underground station.i strongly suggest it to everybody who can spend a few pounds for a hotel.LIOKAPAS18 February 2009
4.5 star ratingI would recommend this hotel to everybody den we just been imprest speciallity of the price-quality ration The view is absolutly stunning--10 March 2009
2.5 star ratingStaff were friendly and it was located very near a tube station.This was supposed to be our wedding night, and we were given a complimentary "upgrade" to an executive room. We got in and it stank of smoke as it was on the smoking floor. Then the heater made noise all night, but randomly stopped doing so when we called reception. We could not rest due to the noise. In the morning the bathroom smelt of cigarettes courtesy of the extractor fan bringing in other people's air.Mr J26 March 2009
5.0 star ratingOne of the best in London. Will definitely stay again!!!31 March 2009
4.0 star ratingThe receptionist did not all the counties! She could not understand that Hellas is Greece!13 April 2009
4.5 star ratingGood Location with excellent views, day and nightcleaners start too early with room cleaning and are not quiet, I was woken on 4 seperate occasions in a space of an hourStrong name, good value for money15 April 2009
1.5 star ratingUpgrade room was worth the extra money Food, apart from breakfast, was good value for the costBreakfast was expensive.11 May 2009
4.0 star ratingvery clean rooms, we had the best view to the tower bridge although we requested a double bed they put us in a room with two beds-no other room available and they wanted also to put us on the behind side of the hotel. We insisted to get at least a room with a view to the tower bridge, because it was not correct to get nothing no double bed no view. we booked and prepaid 2 months ago!!!!! After a long conversation and discussion with the reception supervisor we got a room with view to the tower bridge!10 May 2009
4.5 star ratingVery good view to Tower Bridge CleanBreakfast is not included Breakfast times can be arranged to earlier times, from 5.00 or even from 5.30Leili22 July 2009
5.0 star ratingI loved this hotel. The atmosphere was very nice. All the staff were fantastic. The location was brilliant. Would love to go back.Mungermy09 June 2012
5.0 star ratingEfficient check-in, good value roomRoom overlooked tower bridge - noisy at night11 June 2012
4.0 star ratingHotel is in excellent position along the Thames and Tower Bridge. Close to Tube and DLR stationsThe only real negative was more of a booking issue, I had booked 2 double rooms under my name and seemed to be a issue when checking in as they only had one room under my name. Receptionist mangaed to sort out after 20 mins, and located another room for my colleague, could have been more of an issue if they were full.16 July 2012
4.0 star ratingEasy to find and a nice location for travel by Bus, taxi or underground. The staff was very friendly. We had a nice view from our room. The room was clean. A good price - quality The hotel J. van den Berg04 July 2012
4.5 star ratingPerfekt läge i centrala London vid Themsen.18 May 2013
4.0 star ratingVery good location. Nice rooms. Staff not particularly friendly. Surprised no mini bar in the rooms. Requested a twin room on a high floor was given a double room on the 1st floor!24 July 2013
4.0 star ratingRoom service food quality was very goodRoom was ok with decent view of dock area, but a bit tired, bathroom was poor quality for price of hotel. Shower wasn't powerful enough and bath small.19 September 2013
4.5 star ratingFantastic view. good locationGym was so hot that it was virtually useless. until fixed you may say you do not have a Gym. 2 of 4 elevators were out of order so waiting time 10 min to get up or down between 7 and 11 was an exercise of patienceguidehehe26 November 2013
4.0 star ratingLocation good for tower of London and river boat tripsNot the easiest place to get to by public transport from St Pancras stationAnonymous 04 April 2014
4.5 star ratingGreat location. Everything you'd expect of a city hotel.Having booked for a special birthday celebration weekend, we were very disappointed that our room did not have a splendid view of the Tower Bridge or London skyline, as indicated by the advertising speak. We were faced with a concrete tower and brown peeling paint...Di Chute02 May 2014
3.5 star ratingNice hotel. Nice location. 6th floor to be renovated.nice staffBreakfast quality.Anonymous 06 May 2014
3.0 star ratingRommene er okFasaden ser veldig slitt ut og gir assosiasjoner om øst europa på 80 tallet. Dette er på ingen måte et luksus-hotell, som de prøver å fremstille seg som. Hotellet er ok, men prisen er for høy sammenlignet med hva man får.Anonym 13 May 2014
2.5 star ratingGood location. Was unable to contact reception from the room (9am), after 3 attempts gave up. Shower was stiff and I was unable to turn the shower on without assistance. The sink taps leaked whcih meant the area around the sink got very wet. Room service were not answering the phone (around midnight) and it took 1/2 an hour for them to call us back to take our order. Lifts were broken in the morning which meant everyone was using the stairs, having to carry heavy bags. Anonymous 03 June 2014
5.0 star ratingGreat location, very efficient staff, amazing breakfast and stunning views from our room of the tower bridge.Tower of london weekend 08 December 2014
4.5 star ratingHotel was a nice fairly short walk from London Bridge station over Tower Bridge so a really good location, we had a room in what i think was the not yet refurbished part of the hotel but it was clean, comfortable and well looked after. Staff were helpful and professional and check in didn't take long even though there was a wedding and a company Christmas doo on. We didn't get disturbed by any of this on the 6th floor, it was pretty quiet and the room had a nice view over st Katherine dock. Overall very happy with our stay at the hotel and for a very reasonable price. For reference for check in they only need your surname :), i forgot the bit of paper the website said you must bring but they never even asked for it.Andy16 December 2014
3.5 star ratingLovely position and easy to get to all the tourist places.our room was quite shabby was told if we wanted a view of the tower we would have to pay an extra £30. Have stayed twice before and things in the room needed updating, carpet had a hole, the bathroom needed regrouting. very disappointed :(mallylou06 January 2015
4.5 star ratingFantastic views from hotel, excellent staff serviceRoom was on the small size, no hash browns at breakfastBaileys6923 February 2015
5.0 star ratingThis was a surprise 21st birthday gift for my son and his girlfriend. The hotel did not disappoint. They were given an up grade to a room with views overlooking Tower Bridge. Staff were friendly, particularly TJ who was incredibly helpful and courteous on the telephone. Breakfast was superb! NoneAnonymous 05 March 2015
5.0 star ratingVery good helpful staffIn need of outside redecoration,which in fairness they are working on.Anonymous 02 June 2015
3.0 star ratingI have stayed at this hotel before, it is in a good location & there is a secure car park nearby (not the hotel one) which we use. Their were some issues with our stay, they did not have a record of our booking. The room, 719 was a bit shabby compared to the last one I stayed in. The reception staff told us breakfast was included, but it wasn't as I had booked room only. We wanted to use the kettle & opened it up to find a dirty pillowcase in it. However staff did try & rectify the problems, they gave us a free breakfast, although the recption staff did not pass this infomation through to the restaurant so there was a bit of confusion when we turned up for it. Also the customer relations manager contacted us to apologise for the issues, so I feel they tried to sort things out. Baileys18 June 2015
4.5 star ratingBeen to this hotel a lot and havent had any problems with it. If I have they have been resolved quickly. Keep going back as I know what to expect and am happy with the romms/food etcNoneJen07 July 2015
5.0 star ratingSimply perfect hotel in lovely locationNothingAnonymous 14 July 2015
4.0 star ratingGreat views from some bedrooms & Brasserie restaurant of Tower Bridge. Brasserie lunch was good and staff very professional. Free wi-fi.Some aspects of the bedrooms look slightly old fashioned but everything worked OK. No longer have fridge/minibar in room.Simon09 July 2015
3.5 star ratingbig q's for breakfast and liftsweeman08 December 2015
4.0 star ratingPosition, staff, room views all goodRooms getting a tiny bit tired. A couple of small items broken. Anonymous 01 May 2017
4.0 star ratingSuperb position, good staff. Easy parking at reasonable rate. Tiny room albeit with good view of river. Anonymous 11 December 2016
3.5 star ratingStaff were really efficient and helpful, check in was easy. Room was really small! Room was located right by the lift and the room was really noisy both late at night and early morning. Anonymous 25 July 2017
4.5 star ratingThe hotel is clean. The staff are friendly. The food is excellent.The furniture and décor looks a little tiredAnonymous 09 March 2016
4.5 star ratingGreat position overlooking Tower Bridge. Excellent staff, room very good.Anonymous 23 February 2016
5.0 star ratingExcellent location with fantastic views of tower bridge! Rooms were to a high standard with excellent facilities in the hotel.There is only one minor negative point - there was always a queue for the lifts, they took such a long time to get to our floor. The hotel was very busy the weekend we were there.Anonymous 01 March 2016
5.0 star ratingExcellent hotel, breakfast was lovely and plentiful. Staff were very professional and helpful, we will definitely stay here again.Bathroom needs a bit of updating.Anonymous 03 February 2016
4.0 star ratingGreat location. Views from the bar across the Thames are excellent.Anonymous 16 April 2016
Business
  • Conference room
Catering
  • Bar
  • Café
  • Non-smoking area
  • Restaurant
Facilities
  • Cloakroom
  • Currency exchange facilities
  • Gym
  • Hotel safe
  • Laundry service
  • Lift access
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service
  • Shop
  • YES Car park
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Business hotels
  • Gym
  • Heating
  • Internet
  • Parking
  • Restaurant
  • TV
Location
  • Disability-friendly rooms: 3
  • Double rooms: 694
  • NO Connecting rooms
  • Number of floors (main building): 12
  • Single rooms: 89
  • Suites: 12
  • Total number of rooms: 801
  • Year of construction: 1972
  • Year of most recent renovation: 2008
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast buffet
  • Set menu dinner
  • Set menu lunch
  • Special dietary options
  • Vegetarian meal
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Cot on demand
  • NO Smoking rooms
  • Number of bedrooms: 1
  • TV

Services marked with (*) shall be paid at the establishment.

The Tower - A Guoman Hotel

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