Diwane Marrakech Reservation

 

Diwane Marrakech Hotel

Bar
 
4.0 star rating
Location: Marrakech
Address:
Rue Yougoslavie, Gueliz 24
marrakech 40000
Phone: +00212524432216
Fax: +00212524438016

Hotel Information

This hotel is located in the city centre, in the Guéliz district and is an ideal point of departure for walks around the city and visits to cultural sites. The medina is 2 kms away and it is 70 kms to Oukaimeden. Marrakech Airport is just 4 kms from the hotel. Renovated in 2008, this hotel is built in style of traditional Moroccan houses and riads and combines this traditional element with convenient facilities for its guests. The lines and warm colours of the hotel interiors mix Zellige Fassi, marble and mosaics and offer a true haven of peace. This city hotel comprises a total of 115 rooms spread over 5 floors as well as a garden and a terrace. There is parking available for those arriving by car. At the spa centre guests can enjoy a real traditional Hammam beauty ritual that is sure to rejuvenate and invigorate.

Pictures

RoomRoomGeneral viewSports and EntertainmentRoomRoomLobbyRoomRoomLobbyPoolRoomRoomRestaurantPoolRoomRestaurantPoolRoomGeneral viewRoomRoomRoomGeneral viewGeneral viewGeneral viewGeneral view
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star ratingClean hotel, excellent pool and terrace area.Staff seemed a bit lost at times, service not consistent. 20 May 2010
4.5 star ratingGreat position, very professional staff, clean, friendly and good pool area.Dont have any20 August 2010
4.5 star ratingVery nice, clean rooms, close to everything, helpful staff. Would definitely go back there again.The variety of food, especially at dinner time could improve.Eleni x02 November 2010
4.0 star ratingA great location in the Gueliz (new town), perfect for tourists with the city sight seeing bus stop right outside. As with any hotels the food can be bit repetitive but was nice enough, you can also choose whether to have lunch or dinner when on HB so you're not too tied down to eating there. The reception staff were very helpful, offering advice wherever they could. They can also arrange trips and have a bureau de change 24h. Nice spa centre.The bar staff really let this hotel down, They were bit 'vacant' and tended to continue whatever they were doing before serving customers, particularly when we sat outside at pool area waiting. Having said that we did get served eventually, its not really a bad complaint to have!07 September 2011
3.5 star ratingsehr gutes Preis/Leistungsverhältnis, etwas weit entfert von der Medina, aber gute Busverbindung, sehr sauberer und schöner PoolDas Personal an der Rezeption war sehr unterschiedlich von unprofessionell (zumeist die Männer) bis sehr hilfsbereit (zumeist die Frauen)Paar aus Freiburg28 September 2011
5.0 star ratingMum travelling with 13yr old daughter.Wonderful hotel with great friendly and professional staff. Situated in Gueliz and only a 5 min taxi ride from the main sq,taxi cost 20 dirhams and plentiful from outside hotel. Rooms are very clean and spacious,cotains a large safe,big enough for a couple of laptops and all your possesions,with a key rather than digital(safer safe!).Pool area is lush,choose your spot to be shaded or in full sun. We were half board and enjoyed all our meals,you can choose daily if you want either lunch or evening meal. Reception staff are friendly and helpful,always greeting you as you pass. Handy little off-license opposite the entrance-Morocco is expensive for a tipple! The house keeping ladies are very good and honest,we were delighted to find fresh flowers in our room and our beds decorated :-) Exellent value for moneyI have no negatives for this hotel,we thoroughly enjoyed our stay and found no faults :-)tinkla25 October 2011
4.5 star ratingThis was a lovely hotel, stunning lobby and lovely pool. The staff were attentive and kind. Obviously this is a different standard of service, cleanliness etc than one would expect from a UK or European 4 start hotel but if you are not prepared for that I wonder if you should bother venturing outside Europe. The reception staff spoke great English and were very helpful with directions etc the girl that checked us in was fantastic.The other staff understood English more than adequately for us. I did find French was useful occasionally, mostly outside the hotel. I requested a room on a high floor overlooking the pool and that is exactly what we got. I liked the food fine, we were half board and had no complaints, in fact one of the waiters (I think the head waiter) brought us coffee every morning from the restaurant rather than the buffet and the little cakes from the dessert buffet were fantastic. There is a nice bar / restaurant next door and a lovely french restaurant around the corner, there is also a supermarket nearby. I would recommend this hotel to anyone on a budget. Obviously there is a huge tipping culture in Marrakesh and I think a little tip certainly goes along particularly when the hotel staff bother to notice little things like bringing ashtray to smokers and my favorite wine etc The hotel has a resident turtle and a family of cats and kittens who are adorable. My only regret is that I did not book a massage in the spa as it smelled amazing and I am sure would have been great.An unfortunate view of the landfill type building area next door from the 5th floor but the hotel cannot do anything about that at all so I just ignored it.OCFM27 October 2011
5.0 star ratingHonestly, I thought it was a great choice. Nice hotel, swimming pool, spa, gym... The staff was wonderful at reception and at spa. The food was good for a half board/full broad package with a mix of continental and local choice. I booked a single room but got a huge double room as the hotel was quite empty due to off peak season. Well located outside the medina just off a main street with everything you need/want nearby without the noise Being French, I think the croisants and pain au chocolat could have been better :-) but they are the same you can find in supermarkets so can't complain... The only other very small down point is that I had to ask three time for the cleaner not to close my curtain after cleaning the room and for her to lock back the room and it was still not happening at the end of the week. But most people wouldn't be bother by small details like that...Vio14 November 2011
4.5 star ratingthe hotel was very good. The staff was very nice.The made my birthday a special day. 02 January 2012
2.5 star ratingIt was clean and the staff fairly pleasant. It is not really 4 star but it is good value for money. You get what you pay for.Old and tired and could do with renovation22 December 2011
4.5 star ratingCentrally located and great value for money. Pool area quite small and somewhat shaded hence only 4 stars. Could not get better staff. all very friendly.13 February 2012
4.0 star ratingVriendelijk personeel. Schoon. Je kunt geld pinnen in het hotel bij een automaat of wisseling bij de receptie. Prachtige hammam.Geen zeep of shampoo aanwezig. Dit verwacht ik wel bij een 4 sterren hotel. Kamer is niet zoals op de foto bij boeken. Dus een goede foto zou op zijn plaats zijn. Dan kan het ook niet tegenvallen zoals bij ons. Eten is bijna iedere dag hetzelfde er is genoeg maar wat meer variatie zou beter zijn.Gerry29 January 2012
4.0 star ratingVery professional and friendly staff Central location Good value for money Clean but dated decor05 May 2012
5.0 star ratingGreat location in the centre and a short taxi riders anywhere you would want to go. Taxis are very inexpensive. Have stayed here at least 6 times and the standards never vary. Staff speak English to varying degrees and are the most helpful I have come across in the many hotels I have stayed in. For the cost it cannot be beaten. As a city centre hotel you will find many much more expensive but few better. Get some softer pillows.19 October 2012
4.5 star ratingGute Lage, gutes Essen und sehr gutes Preis-/Leistungsverhältnis.01 February 2013
4.5 star ratingExcellent staff attitude. Dinner fare is good but sometimes not well-thought out. It could be improved. I noticed that whenever the hotel is full, dinner fare is very good and the meat dishes are tasty. The bedsheets are so crisp to the touch, and the towels are so white and fluffy, the ones that you only find in some 5 star hotels. How do they keep them looking new and untattered. Location is central and very close to the new upper-end shopping and the train/bus stations. Lots of cafes around. I will go back to this hotel anytime. Kudos to the staff at the Reception and my housekeeper Fatimah at the 5th floor! Just goes to show how management do their job very well.Hmmmmmn, let me see... None I can think of. For now. Keep up the good standard!Wilfredo04 February 2013
4.5 star ratingThe staff go out of their to make your stay as comfortable as possible.The main dishes could be a little more variety and more tasty.Willy19 January 2013
4.0 star ratingThe hotel is very good value for money.please be goor for the invirement and let the people those if the need clean towels and so on! Familie van Kooij18 February 2013
4.5 star ratingI had a very nice stay at the hotel. The room was a very good room. Staff were professional at all times. The reception staff seemed very efficient. The younger gentleman concierge was very helpful and I felt went out of his to welcome us.The food was good but although the menu was different every night the flavours were very similar for every day. After a few days of similar tasting food it seemed bland. I also noticed there was a roof terraced which was closed. This would have been a very nice place to view sunset. The TV picture quality was not very good and only there was only one channel for English language.Joe24 June 2013
3.5 star ratingThe hotel was ok they try their best but they could be more better if they have a good maneger for the hotel so he can control every thing .There many things they should take care of like there is no aircondition in the looby of the hotel they could use to fan insted and many other things they should take care of. Anonymous 21 July 2016
5.0 star ratingI do not know where to start in order to extend my thanks and my gratitude and my happiness about my stay in your hotel and will start from the brothers in your hotel at Queries They were one of the finest people did all they could to help me and give me all the information that i ask them about every morning I've been in a very magnificence, whom RASHIDA and brother ABDL MANAIM I think all who i did not ask them their names were very very good I advised any one like to go to MARRAKECH should go to DIWAN HOTEL you will never forget how you fell after you leave the hotel they are like your family. the cleaning staff were very good also , I want to writ more about every body in the hotel I will never forget you all. thank you for every thing .none.arkan altaiy20 January 2016
Business
  • Conference room
  • Meeting room: 1
Catering
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
  • Smoking area
Entertainment
  • Parasols
  • Sun loungers
Facilities
  • 24-hour security
  • Currency exchange facilities
  • Garden
  • Gym*
  • Hotel safe
  • Lift access
  • Mobile phone coverage*
  • Newspaper stand
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Shop
  • Sun terrace
Health
  • Beauty salon*
  • Hairdressing salon
  • Massage*
  • Sauna*
  • Spa centre*
  • Spa treatments*
  • Steam bath*
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Business hotels
  • Family hotels
  • Gym
  • Hotels with spa
  • Internet
  • Restaurant
  • Spa
  • Swimming Pool
  • TV
Location
  • Disability-friendly rooms: 3
  • NO Connecting rooms
  • Number of floors (main building): 5
  • Total number of rooms: 115
  • Year of construction: 2003
  • Year of most recent renovation: 2008
Methods of payment
  • American Express
  • EC
  • MasterCard
  • Visa
Room facilities (Standard room)
  • NO Smoking rooms

Services marked with (*) shall be paid at the establishment.

Diwane Marrakech

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