Thistle London Heathrow Terminal 5 Reservation

 

Thistle London Heathrow Terminal 5 Hotel

General view
 
3.0 star rating
Location: Heathrow Airport
Address:
Bath Road, Longford
heathrow Ub7 0eq
Phone: +020 87592400
Fax: +020 87595278

Hotel Information

This hotel revels in its peaceful setting, lying just a short distance away from London Heathrow Airport. The hotel is located within easy access of the vibrant city centre, where guests can explore the myriad of attractions, shopping opportunities, dining options and entertainment venues that it has to offer. This wonderful hotel welcomes guests with warm hospitality and excellent service. The guest rooms are beautifully designed, and are well equipped with modern amenities for the utmost in comfort and convenience. Guests are invited to enjoy an energetic workout in the gym, followed by a refreshing swim in the pool. This hotel is sure to impress every type of traveller.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star rating08 April 2008
3.5 star rating23 April 2008
5.0 star ratingLovely Linens - friendly staffNo elevator - full flight of stairs and a long walk with suitcases (although help was offered)//20 August 2008
2.5 star ratingClose to the airport, comfortable bed, standard ameneties.We had the do not disturb sign up until 12.30pm but then did not get our room cleaned and had to ask reception 3 times for clean towels, toilet roll and coffee. We also received an external phone call directly to our room from a member of the public. Deppgal16 June 2010
1.0 star ratingNo lift. Food was served lukewarm Hotel was freezing cold Toilet was broken and we ran out of toilet paper despite having the room cleaned during our stay. Breakfast was not included in the price. Staff could not even understand a simple drink order at the bar. Very unsatisfied. Would not recommend hotel to anyone. It was not worth the amount of money that was paid.01 December 2010
4.0 star ratingVery convenient for airport. Quick check in Car parking very difficult, very few spaces29 October 2010
5.0 star ratingGood location close to Heathrow, really close to Terminal 5! DO NOT TAKE THE HOTEL HOPPA bus, it is really expensive and there is a free local bus the serves Terminal 5 from outside the hotel, once at Terminal 5 you can take the free train to T123 or connect to another free bus. It works out quicker as well because the Hotel Hoppa Bus stops at countless hotels so it feels like you are going around in circles. Great wifi in rooms, would definitely recommend.Front desk staff were not brilliant.19 April 2011
2.5 star ratingClose to heathrow airport Nice biscuitsRoom was tiny, even though we were given an upgrade, we had to balance our suitcase on a chair as it would't fit anywhere else. Reception staff didn't ask if we wanted to add a card to the room for room service etc, then when we phoned to check cut us off, and then put us through to room service without listening to our query. Didn't tell us the times the restaurant was open - busy chatting to co-workersMrs_J25 November 2011
4.0 star ratingconvienent location at the airporttoilet was so close to the wall that we had to sit sideway on it.fififernandez19 December 2011
3.0 star ratingProximity to terminal 5 and ease of transferTiny room. Not big enough for two people plus luggage. Very uncomfortable12 February 2012
5.0 star ratingClean, friendly, helpful. The restaurant is pleasant and reasonably priced. Food is good. An excellent place to stay if you have a flight from Heathrow the next day.Holidayfan30 March 2012
1.0 star ratingAwful experience - waited over an hour for food, so had to leave ?, waited ages at reception only one person serving, room grubby, TV did not work - frozen screens ??10 April 2012
1.0 star ratingThe hotel from the outside looked very uninviting, the reception staff had trouble finding my reservation and there was no lift to the first floor...not good when you have a lot of luggage! I requested a quiet room which turned out to be far from it. The room was cold, I put the heater on which was louder than a fog horn so I was cold all night. The bed was solid, and I woke up from what little sleep I did get with a crick In my neck! Never again! Very disappointed and very overpriced!! 03 May 2012
4.0 star ratingThe location is great and is also quiet. The food offer and ambient at the Bar is really nice. Even considering how old reflects to be, the hotel is clean and tidy and their staff is helpfull, courteous and friendly.Needed to be refurbished, not the vintage style but old and poor state of carpets, doors, air conditioning/heating (very noisy). The Hotel was not fully booked but I was allocated at the very end of the ground floor, it was really the last room 721, very far from everything.JSCrvlock26 November 2012
3.5 star ratingLocation to Heathrow noisy environment inside the hotel (nothing to do with the airport) which did not aid rest 03 January 2013
4.0 star ratingLovely room. Great location.As we had an early morning flight, at check-in, I enquired as to whether there was a wedding being held that evening. As the answer was yes, I asked to be put in a room far away from any noise - which the receptionist said had been done. We were about 5 doors away from the main reception and wedding guests shouted, laughed, joked and slammed doors up and down the corridor until at least 1.30am. We had to get up at 4.30am. Noise not hotel's fault but we could have been placed somewhere else.06 November 2013
5.0 star ratingA great stay. Courteous staff despite late hour of arrival.None.Anonymous 06 July 2014
3.5 star ratingClose to t5 so easy to get local free bus.Could do with rooms being refurbished, they are basic but ok.Anonymous 30 August 2015
3.5 star ratingStaffNoisyAnonymous 19 December 2015
3.0 star ratingStaff are friendly and will endeavour to help when needed.The rooms look tired. In my particular room the ceiling near the window was covered in black/green mould.Anonymous 17 November 2015
3.5 star ratingThe morning receptionist was very pleasant and efficient.We arrived late at night, approx. 11pm. It took about 10 minutes to check us in. When I queried if our room was a twin, the desk man asked if I had proof that I had booked a twin - which I did have.Anonymous 25 November 2015
4.0 star ratingClean & comfotable roomsNot very good glazing so lots of aircraft noise which is unusual at an airport hotelAnonymous 15 March 2017
4.0 star ratingGood value for the price. Clean. Accessible due to pod system. Had everything we needed in room.Gloomy room and very small. Did not have my booking when we arrived. Bit of a trek from the pods to reception with suitcases.Ok14 April 2017
1.5 star ratingClose to T5, easy connection with the podRooms noisy, very dated, didn't feel clean. No liftAnonymous 04 May 2017
4.5 star ratingMy little boy loved the ruway view. The food was excellant and the restaurant staff . Good value for money. My son can t wait to comw back. The room was quite small and basically furnished.velma24 April 2017
4.0 star ratingPerfect location for commuting to LHR. Great bar and restaurant view. Gave great value for money overall. The rooms are quite tight for two but ok when travelling alone. Slightly old fashioned with long corridors but being adjacent to runway height of the building would surely be an issue. Anonymous 10 May 2017
4.0 star ratingVery clean and tidy Very quite night before 5 am flightFood to expensive Anonymous 12 July 2016
4.0 star ratingEasy to get to on the pod, room alright for a over night stay. Staff friendly and helpful. Food OK, but the menu not not very good.Dawnrizer02 January 2017
2.0 star ratingit was cleanno lifts there to go on second or third floor and we need to walk alot to get to our room.and rooms sre also small and old style.and too expensive for that money we paid for that room.Anonymous 01 November 2016
4.0 star ratingAs shown, staff friendly and attentive. Room ok with ironing board, a safe and tea coffee. First thing that put me off was the fact it had obviously been a smoking room from the smell so a deep clean of carpets and fittings required and secondly there is really no excuse for rusty fittings in the bathroom. Other than that not bad at all considering the room must get an awful lot of use. Anonymous 24 October 2016
2.0 star ratingNot sure there were any!Room looked neglected and was very noisy. I was not expecting to have to pay an additional £20 to use the pod from the terminal. Not made to feel welcome at allMadmedic19 November 2016
2.5 star ratingVery handy for T5. Shops, pubs and restaurants within walking distance. Restaurant / bar has a brilliant view of the airport. Breakfast good.Some of the rooms are extremely dated, only saving grace is that they are clean. They don't tell you that the pod costs £5 each way until you get there (there are free buses to the terminal on the main road anyway). Had a pizza which cost me about £13, pretty sure it was just an oven pizza from the supermarket not worth the price, go outside to one of the pubs or the nearby chinese and Indian restaurants even the premier inn across the road has better food. No gym. No lifts so if you are on the first floor you have to haul your luggage up the steps. Reasonable hotel but wouldn't part with more than £50 a night for it. R31 December 2016
2.5 star ratingClose to HeathrowCompletely outdated hotel and rooms. Would better qualify as an average B&B. In my opinion one of the poorer hotels I had the pleasure staying in. However proximity to airport and availability got the better of me. In my honest opinion Thistle would do better by leveling the whole place and invest in a fresh new hotel.Paul17 August 2017
4.5 star ratingWell equipped room very friendly staff great location The room is fairly small & a little bit on the jaded side but for the price you pay I really couldn't fault , for only a fraction more than the Travelodge the difference is quite staggering !!! Flying pix13 February 2016
Business
  • Conference room
Catering
  • Bar
  • Café
  • Non-smoking area
  • Restaurant
Facilities
  • Cloakroom
  • Currency exchange facilities
  • Gym
  • Hotel safe
  • Laundry service
  • Lift access
  • Mobile phone coverage
  • Newspaper stand
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service
Hotel type
  • 24-hour reception
  • Air conditioned
  • Bathroom
  • Business hotels
  • Design
  • Gym
  • Heating
  • Internet
  • Parking
  • Restaurant
  • Swimming Pool
  • TV
Location
  • Double rooms: 264
  • NO Connecting rooms
  • Number of floors (main building): 2
  • Total number of rooms: 264
  • Year of construction: 1958
  • Year of most recent renovation: 2002
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast buffet
  • Continental breakfast
  • Set menu dinner
  • Set menu lunch
  • Special dietary options
Methods of payment
  • MasterCard
  • Visa
  • Visa Electrón
Room facilities (Standard room)
  • Bathroom
  • Carpeted floors
  • Central heating
  • Direct dial telephone
  • Hairdryer
  • Ironing set
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Number of bedrooms: 1
  • Radio
  • Room size (sqm): 1
  • Safe
  • Tea and coffee making facilities
  • TV

Services marked with (*) shall be paid at the establishment.

Thistle London Heathrow Terminal 5

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