The Residence Reservation

 

The Residence Hotel Tunis - Carthage Coast

General view
 
5.0 star rating
Location: Gammarth
Address:
Les Cotes De Carthage Bp697
gammarth La Marsa 2070
Phone: +0021671910101
Fax: +0021671910144

Hotel Information

This impressive resort is situated on the seafront in Gammarth, close to the ancient city of Carthage and the famous artists' colony Sidi Bou Said, just 20 minutes from the centre of Tunis, and 25 minutes from Tunis-Carthage International Airport. Designed to exceed all expectations, the hotel presents a sumptuous decoration inspired by Tunisia's Arab-Andalusian heritage and offers a world of luxury and sophistication, a unique place to spend an unforgettable holiday. The rooms are tastefully appointed with elegant furniture and neutral colours, as well as an extensive selection of services and amenities for guests' comfort. The different restaurants of the complex invite guests to enjoy a world of flavours from around the globe including Tunisian, Chinese and Mediterranean specialities. Guests will delight in a fantastic spa experience in the on-site wellness centre, which offers a range of signature treatments as well as excellent spa facilities.

Pictures

General viewRoomRoomRoomPoolRestaurantRestaurant
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
3.5 star ratingNice room with a cnd Iomfortable bed. Really powerful shower! Nice massageThe service at this hotel is unfortunatley not that of a 5 star hotel. At breakfast they do not replenish food very often and we had to ask for plates, then bowls, then milk at the buffet breakfast. When we arrived we asked at reception for an ice bucket for our champagne we had bought with us - it didnt arrive and we rang to chase it up 45 mins later. The staff at the pool were very slow to do what I presume they are paid for which is getting your towels and drinks when required. If they had been more attentive then we would probably have spent more money on snacks and drinks however youneeded to find one and try and catch their eye or go up to the bar area. The first night we didnt get their till about 10pm and they told us that the pool bar was doing food till 11pm, they didnt look pleased to see us though when we turned up at 10.30 and we were just left standing their while they chatted and grumbled to themselves then gave us a table. They then got our drinks order wrong (left the rum out of the rum and coke) and forgot then to bring the next lot of drinks and we had to go and find the waiter and ask him if he was going to bring them - he had forgot. The hotel is quite a nice building but does not have 6 restuarants as it is marketed as having. One restuarant we knew was going to be closed but even with that one I still cant make it anymore than 4 places to eat? We always try and go to a 5 star/luxury short break once a year and unfortunatley the staff here let this resort down and make it feel more like a 3 star. I would suggest that the manager visits the Four seasons in cyprus and experiences the 5 star treatment and service there and keeps a closer eye on what his staff are doing/not doing. EST129 July 2013
Business
  • Audio-visual equipment rental*
  • Business centre*
  • Conference room
  • Fax*
  • Meeting room: 8
  • Photocopier
  • Printer*
  • Projector*
  • Secretarial service
Catering
  • Bar
  • Breakfast room
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
  • Smoking area
Entertainment
  • Children playground
  • Entertainment programme for adults
  • Entertainment programme for children
  • Kids’ club
  • Parasols
Facilities
  • 24-hour security
  • Airport Shuttle*
  • Babysitting service*
  • Bellboy service
  • Car hire*
  • Cloakroom
  • Currency exchange facilities
  • Dining area: 3
  • Electric kettle: 1
  • Fireplace
  • Garden
  • Golf desk
  • Gym
  • Hotel safe
  • Late Check-out*
  • Laundry service*
  • Lift access
  • Local and international calls
  • Luggage room
  • Medical service*
  • Multilingual staff
  • Newspapers
  • Newspaper stand
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Private beach area: 1
  • Private pool
  • Room service*
  • Secure parking
  • Shop
  • Smoke detector
  • Sun terrace
  • Supermarket
  • Terrace
  • Towels and bed linen at surcharge
  • Transfer service*
  • Valet parking
  • YES Car park
  • YES Wheelchair-accessible
Health
  • Beauty salon*
  • Hairdressing salon
  • Massage
  • Sauna
  • Spa centre*
  • Spa treatments
  • Steam bath
  • Turkish bath (hamam)
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Connecting rooms
  • Family hotels
  • Fireplace
  • Gym
  • Heating
  • Hotels with charm
  • Hotels with spa
  • Internet
  • Parking
  • Private pool
  • Restaurant
  • Shower
  • Spa
  • Sport hotels
  • Swimming Pool
  • TV
Location
  • Junior suites: 9
  • Number of floors (main building): 3
  • Single rooms: 88
  • Suites: 9
  • Superior rooms: 55
  • Total number of rooms: 164
  • Twin rooms: 15
  • Year of construction: 1997
  • Year of most recent renovation: 2009
  • YES Connecting rooms
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast a la carte
  • Breakfast and dinner
  • Breakfast buffet
  • Brunch
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Special dietary options
  • Vegetarian meal
Methods of payment
  • American Express
  • EC
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Balcony
  • Bathroom
  • Direct dial telephone
  • Hairdryer
  • Individually adjustable heating
  • Minibar
  • Safe
  • Shower
  • Tea and coffee making facilities
  • Terrace
  • TV
Sports
  • Fitness
  • Golf*
  • Golf practice facility*
  • Horse riding*
  • Mini golf*
  • Sailing*
  • Surfing*
  • Tennis
Things to keep in mind
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-in
  • Early departure
  • Flight information required
  • Identification card at arrival
  • Marriage certificate required for a couple to share room

Services marked with (*) shall be paid at the establishment.

The Residence

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