Crown Promenade Reservation

 

Crown Promenade Hotel Melbourne - VIC

Terrace
 
4.0 star rating
Location: Melbourne CBD
Address:
Whiteman Street 8
melbourne 3006
Phone: +392926688
Fax: +392926677

Hotel Information

Stylish, relaxed and contemporary, Crown Promenade Hotel is located in Melbourne's vibrant Southbank entertainment precinct. Spacious rooms and fantastic views are only the beginning. Eat and drink in style at Mesh restaurant or Tonic bar, relax by the pool at the Deck Leisure centre or take the air-bridge to the exciting Crown Entertainment Complex. Choose from a wide array of Crown's 40 restaurants and bars or immerse yourself in world class shopping.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
5.0 star ratingMagnificent view, beautiful room, friendly staffToo long a wait for luggage to be brought up to room, too long a wait for car from valet parkingAnonymous 11 October 2015
5.0 star ratingThis hotel was well situated near the south promenade which is a lovely area to stroll through with direct access to the rest of the Crown complex. The reception were very helpful indeed as we arrived early in the morning from the UK. We used the shower facilities in the leisure area that were first class and then they phoned us when our room was ready while we took a walk.none18 January 2013
3.5 star ratingHotel was very clean. Friendly staff. Breakfast was excellent, could not ask for anything else.Room well overpriced for what you got, paid $400 for upgrade, but nothing special to look at only roof tops and entrance to carpark. Entry cards and lift cards - only 1 card worked. 24 April 2013
5.0 star ratingLoved this hotel. We had a great view from the 17th floor and the room was clean and comfortable. Excellent access to the Crown Entertainment Complex.The outside of the windows would benefit from a clean.Blue-Lazer16 May 2013
5.0 star ratingAwesome place to stay if you have a function at Crown.... It is within the complex!! Great night out with my friends, and have already recommended you to another friend!!Teneha31 July 2013
5.0 star ratingGreat hotel, as you'd expect. Comfortable room and very clean. Our room had great views of the city. The staff were great but a very special mention needs to go to the doormen. We had no research going down there while waiting for a taxi the doorman engaged us in conversation. We left with the knowledge to get pretty much anywhere in the city and what bars and restaurants were worth visiting. While we didn't get to them all any recommendation he made was spot on. Wanted to thank him but he wasn't there the next day. But another guy was and he was just as helpful. I will be going back and also recommending the place to friends and family. ManElegant30 July 2013
5.0 star ratingExcellent Very attentive and helpful Jones25 November 2013
5.0 star ratingvery clean 20 November 2013
5.0 star ratingA beautiful hotel in an ideal location close to everything. All the amenities were excellent particularly the Deck on the third floor which had the pool, spa, sauna, gym and steamroom. Everything at your doorstep with the Crown Complex and Southgate and walking distance to the exhibition centre, aquarium and a quick walk over the bridge to the city. The Crown complex has four hotels so the place is always busy with cinemas, shops and so many restaurants, cafe's and everything in between. We stayed for three nights and it was perfect. I would definitely stay there again.27 November 2013
5.0 star ratingExcellent place to stay & so close to everythingAnonymous 11 February 2014
5.0 star ratingAmazing place to stayAnonymous 03 March 2014
5.0 star ratingWas a great place to stay. Clean beautiful room. Lots to doAnonymous 08 April 2014
5.0 star ratingWonderful, love it there. Great staff, beautiful rooms and view of cityAnonymous 02 May 2014
5.0 star ratingBrilliant hotel which connects to the Crown precinct. Couldn't have picked a better spot in the city with great food and beverage within a 10 minute walk and a short walk to the heart of the city.Anonymous 28 April 2014
4.5 star ratingGreat location, secure, staff excellent. THANKS Vic 23 April 2014
4.5 star ratingVery impressed with availability of free wi-fiAnonymous 23 May 2014
4.5 star ratingExcellent staff -their service is exemplary. Furnishing was good but I could tell some of the fixtures were a little loose, possibly a cost cutting measure. But did not affect the overall experience in a 5 star rated hotelAnonymous 23 May 2014
4.5 star ratingLove the Crown complex. Room was very quiet. When we checked in we were asked what we were doing, we said we were celebrating our birthdays and they arranged a bottle of bubbles to be delivered to the room. ExpensiveAnonymous 25 May 2014
5.0 star ratingLovely modern hotel with excellent facilities. The staff were very professional and looked after us after spending the night for a special occasion. Will most definitely returnAnonymous 16 May 2014
4.5 star ratingGreat central position. Concierge very friendly and helpful Anonymous 12 May 2014
4.5 star ratingGood access to Crown Casino, eating and shopping if you want to stay close to the hotel, if u are traveling for business. Room was fantastic, with great views of the city and the staff all very helpful and professional. Pool was brilliant.Would stay againOnly disappointment was that their was no weights, only treadmill, rowers and bikes. Other than that was great hotel.Brock06 May 2014
4.5 star ratinggreat location,room was nice and peaceful as you can't here the people in the next roomno negative only thing that we had an issue with is the cups in the room were too small for a decent cup of coffee or tea,it wouldn't hurt them to put good size mugs in the room.bro05 June 2014
5.0 star ratingWonderful hotel to stay in, position amazing.Anonymous 23 June 2014
4.5 star ratingGood location, very comfortable bed and great pool.Can be quite tricky to get back to hotel within the Crown complex, but friendly staff happy to give directionsITM03 June 2014
4.0 star ratingGreat location, great room with a fantastic viewNo bad commentsChris12 August 2014
4.0 star ratingRoom was very clean.They view was not the best had to look at level 4 of the crown carpark was disappointed with thatAnonymous 05 August 2014
5.0 star ratingGood location. Near the top restaurants but still easy to access the Melbourne conference and entertainment centre. I will be booking there again next year Anonymous 25 August 2014
5.0 star ratingGreat location if you're interested in crown venues and the casino. Friendly professional staff, and the room was neat and as described. Anonymous 18 October 2014
5.0 star ratingExcellent location, walking distance to city, MCG, dock area, markets, river, restaurants. Clean and well appointed room. View over the city and river was a plus the other side had views of the road network mostly. Staff excellent, service brilliant.Anonymous 18 February 2015
4.0 star ratingclose to CBD, full breakfast very niceI requested a morning paper upon checkin & only received one on my last day ? Cost to park vehicle (when staying in the hotel) a little on the high sideAnonymous 11 May 2015
5.0 star ratinggreat hotel, great location. thanks hotelopia.no hegatives.jock17 August 2015
4.0 star ratingWe were disappointed with room service. All meals ordered were average. Anonymous 14 September 2015
4.0 star ratingAll good except TV. $100 DEPOSIT STILL NOT REFUNDED ??TV not working properly even though maintenance man tried to fix.Anonymous 24 October 2015
4.5 star ratingGreat Hotel and LocationLeeanne28 June 2016
5.0 star ratingThe hotel was in an excellent position, the room was clean and in very good order. The staff were really helpful, would definitely stay again.Anonymous 16 June 2016
4.5 star ratingexcellentAnonymous 03 December 2016
5.0 star ratingloved that everything was so close and so many eating places to choose from. loved our staykelanne02 January 2017
4.5 star ratingAll good NoAnonymous 06 December 2016
5.0 star ratingLove the pool and spa at Crown Promenade!KazzaKK05 September 2016
5.0 star ratingFantastic views, rooms excellent, service outstanding and location to everything we wanted was great. Celebrating 30yrs together was greeted with a nice bottle of bubbly on ice. Loved how the 3 Crown hotels, shops and restaurants connect together. Definitely will be back. 😊😊😊No negatives. 😊Joy & Dave17 April 2016
Business
  • Business centre
  • Conference room
Catering
  • Banquet hall
  • Bar
  • Café
  • Restaurant
Entertainment
  • Casino
  • Sun loungers
Facilities
  • 24-hour reception
  • 24-hour security
  • Currency exchange facilities
  • Gym
  • Hotel safe
  • Laundry service
  • Lift access
  • Local and international calls
  • Multilingual staff
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Shop
  • Smoke detector
  • Terrace
  • Valet parking*
  • YES Car park
  • YES Wheelchair-accessible
Health
  • Hot tub
  • Sauna
  • Spa centre
  • Spa treatments
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Gym
  • Hotels with charm
  • Hotels with spa
  • Hot Tub
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Swimming Pool
  • TV
Location
  • NO Connecting rooms
  • Total number of rooms: 465
  • Year of construction: 2003
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast buffet
  • Buffet dinner
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Alarm clock
  • Bathrobes
  • Bathroom: 1
  • Children share the bed with parents: 1
  • Direct dial telephone
  • Hairdryer
  • Ironing set
  • Number of bedrooms: 1
  • Pay movies
  • Safe
  • Shower
  • Slippers
  • Tea and coffee making facilities
  • Toiletries
  • TV
  • YES Disability-friendly bathroom
  • YES Smoking rooms

Services marked with (*) shall be paid at the establishment.

Crown Promenade

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