Jurys Inn Plymouth Hotel Plymouth - UK
Hotel Information
Ideally situated in the heart of the city centre on Exeter Street, the hotel is the perfect solution to guest's accommodation requirements and only minutes away from all business, shopping, cultural and entertainment districts. Guests have the option of visiting world famous heritage sites like Plymouth Hoe, exploring the story of The Mayflower or enjoying centuries of maritime tradition in the Barbican. This 247-room city residence is fully air-conditioned and features a restaurant, a bar and a café. It offers spacious bedrooms with all modern conveniences. In-room facilities include high- speed Internet access, a generous workspace area, satellite TV and tea and coffee making facilities.
Pictures
Reviews
| Rating | Positive Points | Negative Points | Reviewer | Stayed |
|---|---|---|---|---|
| 4.5 star rating | 28 May 2008 | |||
| 4.0 star rating | 10 August 2008 | |||
| 3.5 star rating | The rooms are fine | Check in was very slow The water / ice from the drinks machine tasted horrible The fan kept going all night in the bathroom | 18 June 2010 | |
| 4.0 star rating | The hotel is ideally located for the shops and also within walking distance of the Barbican and the lovely restaurants in that area. The hotel has a nice bar and provides a good breakfast. We were in Room 625 which is an excellent room - very roomy with comfortable beds and quiet. | The underground car park which I know is not totally for the hotel's use, has a very complicated payment system. Clients leaving their car there need to get this right as it was being regularly patrolled on the morning we were there. Also the access to the car park from the hotel lobby is a bit hit and miss. | 14 September 2011 | |
| 4.0 star rating | Very pleasant stay, room comfortable and clean | Cathernet | 07 March 2012 | |
| 4.0 star rating | considering it was on a main road, the noise levels in room were brilliant. | bathroom was not looking as smart and clean as i would have expected. staff were professional but not particularly friendly or informative | just jen | 21 April 2012 |
| 3.0 star rating | The hotel was very clean. I was allocatd a quiet room. | The dinner and the breakfast was very poor. The cutlery which was available at breakfast was dirty. | 22 October 2012 | |
| 2.5 star rating | comfy bed | sparse room, just the essentials. reception couldn't find my booking then sent me to a very high room with a broken window that was wide open - quite scary! had to ask to move and felt told off, as if I should have known that room was out of order when given the key! | 02 November 2012 | |
| 4.0 star rating | Great city location idela for shopping, Pavillions | Car park is £6 for an overnight stay (Buy from hotel not car park staff) The rooms could do with updating but we didn't mind as long as they were clean, which they were. | J.G | 18 December 2012 |
| 4.5 star rating | Very friendly and helpful staff. The offer we got was fantastic value for money £39 for both of us for 1 night. | Breakfast buffet at £10 per head is expensive especially as a vegetarian who only ate toast and cereal. | 13 March 2013 | |
| 4.0 star rating | Staff very helpful sorting out issues | the cost of the under building overnight carpark | Capt Pugwash | 10 March 2013 |
| 4.5 star rating | friendly staff, great location, lovely rooms. | k | 26 March 2013 | |
| 1.5 star rating | The bed linen was dirty. The sofa bed was extremely uncomfortable.The receptionist tried to charge for breakfast that was pre-paid. The restaurant staff then tried to charge for breakfast. On check out they tried to charge for breakfast again. This said breakfast was old and dried up. | 21 April 2013 | ||
| 4.5 star rating | We knew the hotel as previously lived in the area before moving back to Cornwall. ~Also visiting in Feb we stayed at the Jury Inn. Extremely good value for money, staff helpful and one receptionist [male] remembered my husband when checking in from our visit in Feb. We always look on-line for deals , hence why we booked through yourselves on this occasion as the cheapest quote and we knew the hotel anyway. | No parking. However for £10 can stay 24 hours in a underground public car park alongside hotel... as long as there is space. | Geraldo | 22 April 2013 |
| 4.5 star rating | Great location by Charles Cross in central Plymouth. Easy parking in the Staples car park next door. Cost was £6 from 5pm to 11am in a secured garage, Parking voucher obtained from reception. Good sized quiet room. Very clean. Spotless bathroom with lovely smelling bodywash/shampoo. Buffet style breakfast was good, everything was fresh and replaced quickly if demand required. | Slow check-in. | Kat35 | 07 April 2013 |
| 4.5 star rating | Excellent value for the money we paid. | Breakfast was included in our price but it cost 10 pounds extra per person if not for the buffet breakfast. I think this seemed a bit expensive. | 16 April 2013 | |
| 2.5 star rating | I left my mobile phone charger in the room upon departure. Upon realising this I called the hotel, and whilst the house-keeping department were very good at helping me, I'm sad to say that a cleaner has taken my charger. This is really frustrating and I feel let down by this. I'd be interested to know how much lost property is handed in each month at this hotel | 14 May 2013 | ||
| unfortunately my daughter booked the hotel online and booked the wrong date. Although she put in the correct date she had selected the cheapest rate so the site immediately changed the date without her realising this. When we realized the error my daughter phoned the hotel but they said the booking had not gone through so we would not be charged.We were told that we could not cancel or change the date. To cut a long story short we were charged for the room and did not end up staying there. Very dissapointed. | 22 May 2013 | |||
| 3.0 star rating | don't do negative but was disappointed with the hotel.Although centrally located parking | 30 May 2013 | ||
| 5.0 star rating | Really nice friendly hotel | Was near the lift so heard it alot | Jess | 21 May 2013 |
| 4.0 star rating | Disappointed that the neighbouring carpark charges £10 for the night. Also business users should have access to free Wi-Fi. Heating wasnt working in room. | 15 May 2013 | ||
| 5.0 star rating | Lovely high room with good views of hoe | Felt sorry for receptionist when checking out on his own dealing with phone calls and customers | normans | 16 June 2013 |
| 3.5 star rating | Breakfast was good quality | Access from car park poor especially in the rain Small double bed Noise from traffic - main road outside and windows were old and not very sound proof | Kingalf | 05 July 2013 |
| 3.0 star rating | The staff in the restaurant was extremely friendly and accomodating. | At 3am we were woken up by people talking loadly and banging. At 3:30am I called reception and asked them to shut the noise down. The next morning when I asked whether I enjoyed my stay, I explained what had happened and asked for compensation. I was told that the hotel is not responsible and would not provide any compensation. The don't care attitude was extremely disappointing. I would not recommend this hotel, it is overprised and the carpets in the hall and rooms are very dirty. | Beaszee | 26 June 2013 |
| 4.5 star rating | Pleased with room | Noisy in the night-think there was a group of men on a stag weekend which woke me up at 4am on Sunday morning | 26 June 2013 | |
| 4.5 star rating | Stayed at this hotel several times and we have always found it to be a good experience. Staff are always available without being intrusive, it offers all that you could want for a short stay and is very convenient for the city centre. Will use again in the future. All areas including the dining room were very clean and the room was well prepared. | None | The growler | 25 June 2013 |
| 4.5 star rating | used Jury's Inn before as the location is central to the city, staff professional and importantly treat one as a valued customer. All facilities of of a high standard. | !! A fire alarm this visit at 6.35 a.m.!! Toaster in the kitchen producing extra dark style toast!! Wide awake and rush to find clothes.... one wants to look stylish even in an emergency!! No going back to sleep at that hour........ hardly a negative comment just another colourful tale of hotel life. | 14 July 2013 | |
| 4.0 star rating | Disappointed that free wi-fi was not available. | 18 July 2013 | ||
| 4.5 star rating | Staff always very professional and pleasant.. Room very clean and great location. | Prices at bar, especially single glasses of wine very expensive, and bar not always staffed adequately. | 30 July 2013 | |
| 5.0 star rating | Easy check in, nice room and good central location | No parking except pay and display | Bev T | 07 August 2013 |
| 4.0 star rating | Ideal location for a short stay in Plymouth. | Lack of parking, perhaps attempts to do a deal with Staples/Gala should be pursued. | 01 August 2013 | |
| 4.0 star rating | Good value and some parking available close by. We had a triple family rooms which was pretty spacious. | Saturday night was very noisy with people coming back from nightlife in the early hours of the morning, lots of singing, shouting and banging of doors etc. | SJ | 03 August 2013 |
| 4.0 star rating | Manger Brian went above | Hotelopia booked us into a non existent family room, allocating us a superior room (2 adults) when we needed a family room for two adults, two children. Manager advises this happens often so beware!! | 13 August 2013 | |
| 4.5 star rating | Second time we stayed here,booking again in march,lovely hotel,very central and would highly recommend it | 14 August 2013 | ||
| 5.0 star rating | Great very clean . Did not eat there though looked nice | Paying for car park | 14 August 2013 | |
| 5.0 star rating | Excellent value,friendly and helpful staff,room was nice and beds super comfy..would definitely stay here again ?? | 16 September 2013 | ||
| 4.0 star rating | For the price we were able to book this hotel at - it really is hard to beat in Plymouth. The location is very central and within easy walking distance of the harbour, shops and university. This is the ideal stopover point for anyone wanting to enjoy the nightlife that Plymouth has to offer or to drop off a student studying at the Uni. We have stayed at a few other places and this is the best all round for value and location. | The hotel is getting a little tired and could do with a refurb in some areas. The food is so-so and if you are eating there are lots of better places down at the harbour to choose from. Car parking is a bit of a pain - there is a small car park adjacent to the hotel and another behind the hotel across the road. You have to pay for parking at a cost of £7 for 5pm to 11am and then £1 for each hour outside this. Factor this into your hotel costs! A tip - arrive well before 'bingo' hours as there is a bingo hall next door and finding a parking place is much harder at this time. | Happymonday | 03 September 2013 |
| 5.0 star rating | close to Barbican good value for money | 09 September 2013 | ||
| 4.0 star rating | Very warm atmosphere,and the room was very comfortable. | Bar prices extremely high,so did not use much. the price of using computer facilities also very high,so again did not use. | 16 October 2013 | |
| 4.0 star rating | Only stayed one night but overall experience good and will be revisiting again. | 21 October 2013 | ||
| 5.0 star rating | We had a great time, rooms are good, breakfast is a highlight with very good service, and i must mention the guy who runs the bar/costa he was very good, well done. | fred d | 15 October 2013 | |
| 5.0 star rating | It was a lovely gesture to be offered a. Complimentary drinks voucher because our room wasn't ready when we tried to check in | None | Anonymous | 29 October 2014 |
| 5.0 star rating | Excellent Hotel and friendly staff - loved the fact there were cookies on the reception desk :) | Anonymous | 30 December 2014 | |
| 2.0 star rating | Our room was clean | The bed was tiny, my partner is 6'6 and I'm pregnant upon booking we were informed the bed was large... But in actual fact it was a standard 4'6 double. The staff were ride when we explained we needed a larger bed and refused. | Anonymous | 27 April 2015 |
| 5.0 star rating | The gem of this hotel is the staff. I have stayed in some of the best hotels around the world and the standard of service has been equal and in some respects, better at Jurys. | Anonymous | 21 August 2015 | |
| 5.0 star rating | Stayed here for my son's passing out at HMS Raleigh in Cornwall great location for everything shopping eating out etc | Anonymous | 13 September 2015 | |
| 5.0 star rating | Was given a complimentary cookie on entry, coffee and tea making facilities in room, and the buffet breakfast was superb! Would definitely come again as great value for money! Staff were excellent too! | Anonymous | 23 November 2015 | |
| 5.0 star rating | Great price, ideal room for three friends looking for accommodation for one night. Great location, nearby parking reasonable. Staff great. Excellent decision to stay at Jury's Inn. | Anonymous | 14 February 2017 | |
| 5.0 star rating | Staff very helpful nothing to much trouble and very friendly | Anonymous | 14 March 2017 | |
| 5.0 star rating | Lovely room / bed...the breakfast was superb...excellent value for money | Dav Les | 12 December 2016 | |
| 4.0 star rating | The room was very comfortable and clean. The hotel is located in a central position, close to the Barbican, transport hub and shopping. | We arrived at the hotel early (1:05pm), check-in time is 2:00pm. The guy at the desk informed us that he would 'fast track' our room. Went back to the desk at 2:05pm, and we were informed that our room wasn't ready, eventually checked in at 2:35pm. The electronic room key/card system was a shambles. Not once did it operate, without having to go back down to the front desk and have it reactivated. Then on the Sunday, an employee from the front desk had to come up to the room with a master keycard to let us into the room | Anonymous | 05 October 2016 |
| 4.0 star rating | Central location, friendly staff, top cooked breakfast | Room not ready and kept waiting when we checked in | Anonymous | 30 October 2016 |
| 4.5 star rating | Great location, very helpful and cheerful staff. Good size room, clean. Would definitely use this hotel again. | None | Anonymous | 10 October 2016 |
| 5.0 star rating | Clean, modern, with friendly staff. Located few minutes walk from the Barbacan | Anonymous | 16 August 2017 | |
| 4.5 star rating | Polite, helpful staff. Clean room and great breakfast. Couldn't work out the heating controls but could have asked just didn't bother as we were only there for one night. Good location with shops, university and the Hoe all within walking distance. No parking at hotel but there is a car park next door under Staples. | Anonymous | 17 February 2016 | |
| 4.5 star rating | Friendly reception offered free cookies and juice at checkin. Good location for university and city centre. Up to date. Comfy beds. Good breakfast. | Anonymous | 15 March 2016 | |
| 5.0 star rating | Booked this hotel for a girlie night away. Brilliant location for shopping. Hotel room was lovely and clean and very comfortable . Will definitely stay again. | Nothing negative. Lovely hotel. | shelly | 22 February 2016 |
Business
- Conference room
Catering
- Bar
- Café
- Highchairs
- Non-smoking area
- Restaurant
- Smoking area
Facilities
- Currency exchange facilities
- Gym
- Hotel safe
- Laundry service
- Lift access
- Mobile phone coverage
- NO Car park
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- Wi-fi
- YES Wheelchair-accessible
Hotel type
- 24-hour reception
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Connecting rooms
- Family hotels
- Gym
- Heating
- Hotels with charm
- Internet
- Restaurant
- Shower
- TV
Location
- Disability-friendly rooms: 9
- Double rooms: 247
- Number of floors (main building): 8
- Total number of rooms: 247
- YES Connecting rooms
Meals
- Ã la carte dinner
- Ã la carte lunch
- Breakfast
- Breakfast buffet
- Buffet dinner
- Buffet lunch
- Continental breakfast
- Set menu dinner
- Set menu lunch
- Special dietary options
Methods of payment
- American Express
- Diners Club
- Maestro
- MasterCard
- Visa
- Visa Electrón
Room facilities (Standard room)
- Bathroom
- Bathtub
- Carpeted floors
- Central heating
- Direct dial telephone
- Hairdryer
- Individually adjustable heating
- NO Smoking rooms
- Number of bedrooms: 1
- Room size (sqm): 21
- Satellite TV
- Shower
- Tea and coffee making facilities
- TV
- Wake-up service
- Wi-fi
- YES Disability-friendly bathroom
- YES Wheelchair-accessible
Services marked with (*) shall be paid at the establishment.
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