Holiday Inn Resort Orlando Suites Waterpark Reservation

 

Holiday Inn Resort Orlando Suites Waterpark Orlando Area - Florida - FL

Sports and Entertainment
 
4.0 star rating
Location: Lake Buena Vista
Address:
Continental Gateway 14500
orlando 32821
Phone: +0014073875437
Fax: +0014073871489

Hotel Information

One of the most family-friendly hotels in Orlando, it is just a few steps from International Drive with its shops and restaurants. Attractions such as Wet'n Wild Water Park, Orlando Science Center, Gatorland, SeaWorld, Discovery Cove, Aquatica, Disney's Animal Kingdom, Magic Kingdom, Epcot, Universal Studios, Islands of Adventure or the Holy Land Experience are within easy reach.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
2.0 star ratingMy daughter had a blast. She loved the themed room and water slides BUT was disappointed that only 1 pool (lagoon) was open during the week (the other pool (Oaisis) has a kiddie area more suited for her, plus it was in the sun so she was not cold) she was also disappointed to find that the characters were not freely walking around the resort, but instead only random characters were in the "mall" area for 20 minutes at set times and were only announced that morning.I hope I have enough room to fill this out properly! Before checking we had read several recent reviews of this "resort" so we went in not expecting much. The lobby is clean, smells fresh and the staff is super friendly, this is about where the niceties wear off... Upon opening the door to our room we were met by a FANTASTIC smell of mold & mildew. As we walked across the overly stained carpet we explored each room only to find that the children's room has NO door. As for the "adults" room there was no alarm clock, the wall mounted TV was barley holding on and felt as if any movement would have it crashing to the floor. The bed might as well have been made of cinder blocks and the pillows were as comparable to a bag of cardboard. On first look the bathroom didn't seem bad, until we tried using the facilities. The sink had NO water pressure and then the nozzle blew off and went down the drain (because why would there be a stopper in the drain?) the shower was equally as week. It took me double the time to shower due to the lack of pressure (also waiting for the water to warm up) 3 days into our 7 day stay we received a notice that due to ongoing renovations, rooms in the "lagoon facing buildings" would experience no water between the hours of 8am - 4pm the following day. To make sure we would not be effected by this I called the front desk where I was assured that out room/building was not effected by the water interruption. Sure enough first thing in the morning, my child uses the bathroom only to find out our water has been shut off and we are now will a full dirty toilet and no water. After visiting the front desk to voice our list of complaints which included our lack of water, they changed our rooms for use. Upon checking into the new room we were greeted by the same weak shower & sinks, stained carpets and foul smells. The pools areas are great....by a child's standards. The water is not as heated as advertised, the pool only opens at 11am and the slides open at 1130. Out of the 2 pool/slide areas only the "Lagoon" pool & slides are open week long. The "Oasis" pool is only open Saturday & Sunday. The kiddie/toddler area of the lagoon pool is in the shade and only uses ice cold water, making it not as pleasurable as one might think. (The oasis pool offers a kiddie/toddler area in the sun with water that is a bit warmer) Our daughter is a BIG SpongeBob fan wo of course we booked the character breakfast. The characters and staff again were super friendly and interactive, the food, best described as lunch-room leftovers. WORST breakfast I've ever had! My daughter begged to have dinner with the Ninja Turtles, but after the terrible food we had at breakfast, we told her the Turtles were on vacation ( their also seen nowhere on the grounds except during dinner) Overall this "resort" failed to live up to its websites hype and with the exception of the characters and slides, you're staying at a Super8, Motel6 etc. it's no wonder Holiday Inn removed their name and association with this place! Once I'm settled in from our trip I entend to follow up with management because there is no way my stay was worth anything close to the money that was spent to be there! James H16 November 2015
5.0 star ratingGreat hotel for the kids. Sad to see it change. It should remain a Nickelodeon HotelA little expensive Anonymous 01 March 2016
Business
  • Business centre
  • Conference room
Catering
  • Bar
  • Café
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
Entertainment
  • Children playground
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
  • Kids’ club
  • Sun loungers
  • Theatre / auditorium
  • TV lounge
  • WaterSlides
Facilities
  • 24-hour security
  • Currency exchange facilities
  • Gym
  • Hotel safe
  • Launderette
  • Laundry service
  • Lift access
  • Multilingual staff
  • Newspaper stand
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Shop
  • Sun terrace
  • Supermarket
  • YES Car park*
  • YES Wheelchair-accessible
Health
  • Hot tub
  • Massage*
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Family hotels
  • Games Room
  • Gym
  • Heating
  • Hot Tub
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Swimming Pool
  • TV
Location
  • Annexe (s): 18
  • Disability-friendly rooms: 28
  • NO Connecting rooms
  • Number of floors (annexe): 6
  • Number of floors (main building): 6
  • Suites: 777
  • Total number of rooms: 777
  • Year of construction: 1999
  • Year of most recent renovation: 2005
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
  • Buffet dinner
  • Set menu dinner
  • Set menu lunch
  • Special dietary options
Methods of payment
  • American Express
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Alarm clock
  • Bathroom
  • Bathtub
  • Cable TV
  • Carpeted floors
  • Central heating
  • Desk
  • Direct dial telephone
  • Fan
  • Fridge
  • Hairdryer
  • Individually adjustable heating
  • Ironing set
  • Kitchenette
  • Make-up mirror
  • Microwave
  • Mini fridge
  • NO Smoking rooms
  • Pay movies
  • Radio
  • Safe
  • Shower
  • Smoke detector
  • Tea and coffee making facilities
  • Toiletries
  • TV
  • YES Disability-friendly bathroom
  • YES Wheelchair-accessible
Sports
  • Aqua fit
  • Basketball
  • Billiards
  • Mini golf
Things to keep in mind
  • Minimum check-in age: 21

Services marked with (*) shall be paid at the establishment.

Holiday Inn Resort Orlando Suites Waterpark

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