Hilton Durban Reservation

 

Hilton Durban Hotel KwaZulu Natal - Durban

Bar
 
5.0 star rating
Location: Durban
Address:
Walnut Road 12 14
durban 4001
Phone: ++27313368100
Fax: ++27313368200

Hotel Information

Located in the heart of the city, next to the International Convention Centre, Hilton Durban is renowned for its great service and has been awarded the World Travel Award for SA’s Leading Business Hotel for 4 consecutive years (2013 - 2016). Hilton Durban offers 13 meeting rooms, a Ballroom for 400 people, a fully equipped Business Centre, Fitness Centre, Wellness Studio, Hair Salon, Curio & Clothing Shop,327 guestrooms and a Business Lounge. Start the day at Vasco's Restaurant with a hearty breakfast or savour the international dinner buffets. Simply relax with a cup of coffee, light snacks and delicious pastries at Coral Lounge. From business lunches to after-dinnerdesserts and everything in between, try the Big Easy Winebar & Grill.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
5.0 star rating We have posted a nice and detailed review about your hotel on tripadvisor.com. See the review by scotsgirl. We loved everything about your wonderful hotel...especially the outstanding service and the wonderful staff and food in the Executive lounge. Our room (1306) was kept spotless. Thank you for a wonderful stay.I can think of nothing negative to say about your excellent hotel and service. It was all great.lawgator25 June 2011
4.0 star ratingThe hotel staff was extremely welcoming especially one porter Clarence very welcoming and helpful gentleman always smiling kept me smiling and the lady receptionist, had such a pleasant stay because of the people, would definitely love to come there again. thank you so much x from Talent and NothandoHouse keeping did not maintain hilton standard 1st day room was immaculate even though the sheets were dirty, after thatthe cleaning just went down and they weren't doing it as well and there was always things missing in the room, that was the only disappointment however am sure can be easily improved.Talent24 April 2012
5.0 star ratingvery comfortable and pleasant!OWEN10 January 2013
1.0 star ratingreceptionist - kanya only nicedisgusting rooms - extremely dirty / linen not changed / saop dirty and not changed / towels has filthy marks on it.]]disgusting experience02 March 2013
5.0 star ratingEverything was grat !19 March 2013
5.0 star ratingI Really had a wonderful stay26 March 2013
3.5 star ratingvery central locatedOutside eating area needs maintenance and a good cleaning as was dirty.nawdir27 March 2013
3.5 star ratingnice bed, plenty of hot water. good positioning , nice staff, good breakfast spread. the room did look rundown and tired. It needs new carpets. the sink didnt drain properly, something you noticed immediately so why it hasnt been fixed , I dont know. The tiles or rather in between them is dirty. You get some tile cleaner and fix it. 16 April 2013
2.5 star ratingfor a Hilton, i was particularly disappointed. i doubt i would go back to the hilton in durban as there are many other 5 star hotels that are of more valuemo06 May 2013
4.5 star ratingthe staff are the BEST ever experienced, cleaners, porters, front office, especially the very patient front office manager Akvansi (sp) i lost his card.the INTERNET is a disaster, we spent hours trying to log on etc, bought cards and they would expire even though we had time left, ooh I could write a book on the TERRRRRIBLE INTERNET service, being on business stressed me out, the staff did their best to assist. Also hard to believe we had to pay for internet wen staying at a 5* hotelButterfly16 May 2013
3.0 star ratingSome of the staff members were quite welcoming and helpful. For a five star hotel, they need to improve on their cleanliness. It doesnt differ much to some of the hotels ive slept at. Mgcini24 July 2013
4.0 star ratingStaff are friendly and polite. Restaurant was interested in my satisfaction with the food and willing to go the exra mile to meet my requirements. Room service is good.Regarding arrivals out front of the hotel - there is room for improvement, no one to greet you on arrival. Staff took 2 hours to provide a camp cot. Towels were forgotten on one of the days.17 October 2013
4.0 star ratingClean and very good security The staff was very helpful when I requested for an extra bed and towelsI made a booking for 1 adult and 2 children but only got a king size bed. There were only 2 bath towels in the room The bin was not emptied The tissue box was emptyAnonymous 29 September 2015
5.0 star ratingAt least they don't meddle too much in your business, they let u beIt was my 1ts time there I was hoping someone will accompany me to the room, because of that I got stranded in an elevator cause I wasn't aware I had to use my room card to activate the elevator cause no one told me.jim22 October 2015
Business
  • Audio-visual equipment rental
  • Business centre
  • Conference hostess*
  • Conference room
  • Fax
  • Meeting room
  • Photocopier
  • Printer
  • Projector
  • Secretarial service
Catering
  • Banquet hall
  • Bar
  • Breakfast room
  • Café
  • Highchairs
  • Non-smoking area
  • Restaurant
  • Restaurant
  • Show cooking
  • Smoking area
Entertainment
  • Parasols
  • Sun loungers
  • TV lounge
Facilities
  • 24-hour security
  • Airport Shuttle*
  • Bellboy service
  • Car hire
  • Currency exchange facilities
  • Dining area
  • Electric kettle
  • Gym
  • Gym
  • Hotel safe
  • Laundry service
  • Lift access
  • Local and international calls
  • Luggage room
  • Mobile phone coverage
  • Newspapers
  • Newspaper stand
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Private pool
  • Room service
  • Secure parking*
  • Shop
  • Smoke detector
  • Sun terrace
  • Terrace
  • Transfer service*
  • Wired Internet
  • YES Car park*
  • YES Wheelchair-accessible
Green Programmes - Worldwide
  • ISO 14001 certified hotels and restaurants
  • ISO 9001 certified hotels and restaurants
Health
  • Beauty salon*
  • Hairdressing salon
  • Massage*
  • Spa treatments
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Business hotels
  • Connecting rooms
  • Family hotels
  • Golf hotels
  • Green Hotels
  • Gym
  • Heating
  • Hotels with charm
  • Internet
  • Parking
  • Private pool
  • Restaurant
  • Spa
  • Swimming Pool
  • TV
Location
  • Disability-friendly rooms: 4
  • Double rooms: 143
  • Number of floors (main building): 16
  • Quadruple rooms: 14
  • Suites: 16
  • Total number of rooms: 327
  • Twin rooms: 150
  • Year of construction: 1997
  • Year of most recent renovation: 2017
  • YES Connecting rooms
Meals
  • À la carte dinner
  • Breakfast
  • Breakfast and dinner
  • Breakfast buffet
  • Breakfast served to the table
  • Buffet dinner
  • Continental breakfast
  • Half Board
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
Methods of payment
  • American Express
  • Diners Club
  • Maestro
  • MasterCard
  • Visa
Room facilities (Standard room)
  • 220V power supply
  • Alarm clock
  • Bathrobes
  • Desk
  • Direct dial telephone
  • Hairdryer
  • Housekeeping
  • Individually adjustable heating
  • Ironing set
  • Make-up mirror
  • Minibar*
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Number of bedrooms: 1
  • Plug adaptor
  • Safe
  • Slippers
  • Toiletries
  • TV
Sports
  • Aerobics
  • Fitness
  • Golf
Things to keep in mind
  • Identification card at arrival
  • Minimum check-in age: 18

Services marked with (*) shall be paid at the establishment.

Hilton Durban