G Hotel Gurney Penang
Hotel Information
The G Hotel is a superb hotel, housed in a contemporary design building of minimalist structure, which sits overlooking Penang's most famous boulevard, Gurney Drive, and is within a stone's throw from the local beach. Guests will be able to find a wide range of shopping and dining possibilities. This wonderful hotel boasts fantastic and stylish spacious rooms with modern furnishing and high-class facilities. The hotel also provides a very professional service that will guarantee guests enjoy a superb stay.
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Reviews
Rating | Positive Points | Negative Points | Reviewer | Stayed |
---|---|---|---|---|
3.5 star rating | Good location next to a food market. Clean and Spacious room. | The A/C at the lobby and restaurant was set too cold. | Lo | 13 October 2012 |
5.0 star rating | Excellent hotel, could not fault it. | koala tree | 04 January 2013 | |
3.5 star rating | pleasant atmosphere, good location | the toilet's ventilation is very very poor. The toilet smells of cigarette at times during my stay there | 13 February 2013 | |
4.0 star rating | Hotel is clean, concierge services are excellent, most staff are very friendly and helpful. Breakfast buffet service staff very attentive. It was a pleasant stay for the whole family. | Breakfast buffet range can be better, increase variety and quality. | Kimmy | 17 September 2013 |
2.0 star rating | I am pretty angry at both hotelopia and G Hotel for overcharging me, so I do not have much positive to write. | The pool is not open right now, and this hotel and this website does not guests about that beforehand. Since I wanted a hotel with a pool, I checked out early. I told the hotel minutes after checking in that I wanted to check out because it has no working pool and they left me waiting for a long time and told me to call hotelopia myself. When I used the customer service number provided on this website, they were closed. I checked out early and emailed hotelopia twice. The hotel now claims that I did not check out early and I have not received my money back, even though the invoice for check out was printed on the actual day I checked out. I asked the concierge for help in getting a visa to Thailand, which is a service that most travel agents in Penang will do and I have done through many hotels in Penang. The concierge told me that this service does not exist; I asked if he knew any travel agents on Chuia Street, and he told me that I have to go to the embassy myself. It's one thing to not know, but I found this unhelpful and rude. When I went to Chuia Street, the first travel agency I saw was able to provide the service and they said they would have gone to the hotel to collect my passport which would have been nice because EVERY taxi in Penang will overcharge foreigners and refuse to turn on the meter. Overall, I found this experience frustrating both with hotelopia and G Hotel. If I was provided with what is promised and what is standard for a hotel, I would have enjoyed my stay. But, I see a couple of months of arguing ahead as I am not going to pay for nights that I did not spend in a hotel that advertises a pool that is closed... You cannot swim on the beach at the hotel and I was not interested in spending six days at the mall. | 28 September 2013 | |
5.0 star rating | Location is great. Staff is professional, friendly and courteous. Reasoanably fast service. | 09 December 2013 | ||
4.0 star rating | The IN hotel in Penang. Good location.Good service . Spacious Room. | Wonder | 26 December 2013 | |
3.0 star rating | Good location for shopping and food. | Morning B'fast not up to standard. The worst is the American pancake.They got not enough staff to clear the plates.Service at the coffee house is the worse. The room is ok . | Ros | 30 April 2014 |
4.5 star rating | Value for money | Anonymous | 11 June 2014 | |
5.0 star rating | Extremely friendly staff, great location, comfortable and stylish room. | Shagua | 28 October 2014 | |
5.0 star rating | All staff was so helpful and so friendly. We certainly enjoyed ourselves staying here. It was very convenient to move around with taxis. Will be back to stay if I come back to Penang again. Also didn't have any issues when booking 5 months prior with Hotelopia. Thank you G hotel. | Anonymous | 28 January 2017 | |
5.0 star rating | A super hotel with fantastic staff in a great location. The rooms are big and the bed very comfortable. I also liked the fact that you could choose different kind of pillows. | The hotel safe is positioned on the floor in the cupboard which I didn't like. It is awkward to get to. As a cheese lover I was disappointed that there wasn't any Brie cheese. Instead there were 2 blocks of cheese which you had to slice yourself. Everybody wanting these hard cheeses would have to hold it with their bare hands to slice, which I found off putting. | victor | 09 February 2017 |
4.0 star rating | Good sized room. FREE MINI BAR! | Hen | 11 January 2017 | |
3.5 star rating | Staff are friendly and response are fast. | Hotel room cleanliness still have room for improvement. Carpet dusty and rubbish bin there are no plastic bag inside. Should place a plastic bag inside the bin. My family have been staying in G hotel for over the last few years during year end holiday. Should give us free upgrade of room or dining voucher to appreciate our loyalty. Our bookings are usually 2 rooms for over 4 nights. | Jessie | 03 January 2017 |
4.5 star rating | Room facilities up to standard. Enough free drinks n snacks in room. | Car park is not very friendly to drivers - the narrowness n dim lighting. | Anonymous | 14 September 2016 |
3.5 star rating | Overall condition of the hotel and rooms was good, with the complimentary minibar a bonus. Would be good to have perhaps fruits as well for those who are more health conscious. | Staff seemed to be rather lost/ unaware on certain matters, such as the issuing of invoices when checking out. I would also have appreciated a later checkout than 1.00pm after I requested for it because we had a baby with us. | Anonymous | 14 December 2016 |
Business
- Audio-visual equipment rental*
- Business centre
- Conference room
- Fax*
- Meeting room
- Photocopier*
- Printer*
- Projector*
Catering
- Banquet hall
- Bar
- Café
- Highchairs
- Non-smoking area
- Poolside snack bar
- Restaurant
- Show cooking
- Smoking area
Entertainment
- Nightclub
- Sun loungers
Facilities
- 24-hour security
- Airport Shuttle*
- Babysitting service*
- Bellboy service
- Bicycle hire service
- Bikes available
- Car hire
- Currency exchange facilities
- Dining area: 2
- Electric kettle: 100
- Gym
- Hotel safe
- Late Check-out*
- Laundry service
- Lift access
- Local and international calls
- Luggage room
- Medical service*
- Mobile phone coverage
- Multilingual staff
- Newspapers
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- Room service
- Secure parking*
- Shop
- Smoke detector
- Supermarket
- Transfer service*
- Valet parking*
- YES Car park
- YES Wheelchair-accessible
Health
- Beauty salon
- Hairdressing salon
- Hot tub
- Massage
- Sauna
- Spa centre
- Spa treatments
Hotel type
- 24-hour reception
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Design
- Family hotels
- Gay Friendly
- Gym
- Hotels with charm
- Hotels with spa
- Hot Tub
- Internet
- Parking
- Restaurant
- Shower
- Spa
- Swimming Pool
- TV
Location
- Disability-friendly rooms: 2
- Double rooms: 79
- Executive rooms: 115
- Family rooms: 30
- NO Connecting rooms
- Single rooms: 233
- Suites: 59
- Superior rooms: 151
- Total number of rooms: 312
- Year of construction: 2007
- Year of most recent renovation: 2016
Meals
- Ã la carte dinner
- Ã la carte lunch
- Breakfast
- Breakfast buffet
- Buffet dinner
- Buffet lunch
- Snacks
Methods of payment
- American Express
- JCB
- MasterCard
- Visa
Room facilities (Standard room)
- Alarm clock
- Bathroom
- Carpeted floors
- Direct dial telephone
- Hairdryer
- Housekeeping
- Ironing set
- Make-up mirror
- Minibar
- NO Disability-friendly bathroom
- NO Smoking rooms
- NO Wheelchair-accessible
- Number of bedrooms: 1
- Safe
- Shower
- Slippers
- Smoke detector
- Tea and coffee making facilities
- Telephone in the bathroom
- Toiletries
- TV
- Wake-up service
Sports
- Cycling / mountain biking
- Fitness
Things to keep in mind
- Deposit on arrival
- Flight information required
- Gay-friendly
- Identification card at arrival
- Non-smoking establishment
Services marked with (*) shall be paid at the establishment.
Nearby Hotels
- 1926 Heritage Hotel Penang 1.90 kilometers away
- Apple1Hotel Gurney Penang 0.65 kilometers away
- Berjaya Hotel Penang 0.70 kilometers away
- Evergreen Laurel Hotel Penang 1.11 kilometers away
- G Hotel Kelawai Penang 0.03 kilometers away
- Goodhope Hotel Kelawei Penang 0.64 kilometers away
- Gurney Resort Hotel and Residences Penang 1.29 kilometers away
- The Nomad Penang Hotel 1.94 kilometers away
- The Northam All Suite Penang Hotel 1.68 kilometers away
- VOUK HOTEL SUITES Hotel Penang 1.62 kilometers away
- VOUK SUITES @ MANSION ONE Hotel Penang 1.62 kilometers away
- Waterfall Penang Hotel 1.46 kilometers away
- Ymca Georgetown Hotel Penang 1.90 kilometers away
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