Doubletree By Hilton Kuala Lumpur Reservation

 

Doubletree By Hilton Kuala Lumpur Hotel

General view
 
5.0 star rating
Location: Kuala Lumpur
Address:
The Intermark 348 Jalan Tun Razak
kuala Lumpur 50400
Phone: +0060321727272
Fax: +0060321727270

Hotel Information

This upscale city hotel is located at the meeting point of Jalan Tun Razak and Jalan Ampang in the mesmerising city of Kuala Lumpur. The hotel enjoys a prime setting close to the Petronas Towers, embassies and the Kuala Lumpur Convention Centre. The hotel offers the perfect setting for guests who are eager to explore the sights and sounds of the city.This spectacular hotel enjoys a reputation befitting the brand that its name carries. This majestic hotel stands proudly as part of the captivating Kuala Lumpur skyline, exuding grandeur and sophistication. The hotel lobby radiates elegance and splendour, with its grand columns and marble design. The crisp, white interiors of the guest rooms create a soothing ambience, brought to life by vivid pieces of art which adorn the walls, offering a veritable oasis in the city.

Pictures

RoomGeneral viewRoomRoomRoomRoomRoomRoomRoomRoomRoomLobbyRoomRoomRoomRoomRoomRoomRoom
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star ratingThe location is excellent as it is nearby the Petronas twin towers and five minutes walk away from the nearest LRT station. Food is delicious with a wide selection available at the breakfast buffet. I especially appreciated the welcome cookies that were given upon check-in, which was scrumptiously tasty. The beds and pillows were comfortable and the room decor and furnitures is modern and tastefully decorated. Room was very clean and everything is still new so that's another plus. With regards to the standards found in the hotel, i was expecting a bathtub to be present in every room. Sadly, this did not happen and i had to make do with a rainfall shower instead which in itself is delightful. But still, the lack of bathtub does hamper the overall experience.Nad01 May 2012
4.5 star ratingStaff very friendly, helpful and professional. Wide range of amenities. Welcoming and very good first impression.Although the hotel provided a cot for my baby, they did not have appropriate cot bedsheet and cot sized blanket/ duvet. They MC22 December 2012
4.5 star ratingWe booked this hotel as a last minute booking. We needed a family room and the terms of the booking stated that the room would take up to two children with two adults. When we arrived they offered us a room with one double bed and one single. After travelling all day we were not happy about it as the room terms and description were very unclear. However, the manager did resolve the problem and managed to find a room that could accommodate 2 additional single beds. It was a tight squeeze but they resolved it very quickly and we were settled in the room within an hour. The hotel itself was very clean, very nice, and the staff were friendly and helpful. Overall, following the circumstances of our check-in we were very satisfied and enjoyed our stay.The room terms are misleading and need to be better clarified so that you know exactly what you are getting. It is not easy to walk to many places from the hotel, so a taxi or public transport is needed to get around. maxwell02 January 2013
4.0 star ratingNice new hotel. Nice pool with jacuzzi. Nice gym. Deluxe room is clean but a bit below par since this is a Hilton - expected more. Nice sofa in room, though. Bath soap/shampoo from Crabtree No one assisted me or even tried to assist me with my luggage. No free wifi in room, should be standard for new hotels, no??abhinfo16 February 2013
 i want to cancel this order, i cannot call the custom service. they never pick up my phone. i did not go to that hotel. youre service quit so bad and inconveint for mesung pei lin09 February 2013
4.5 star ratingfriendly staff great food prompt service great surroundings and good atmosphereStayed for 4 days...toilet was blocked first night but duty Manager was on hand in 5 minutes and upgraded to Executive room with access to the Club Room daily. noisy children running amok in the dining area....poor parenting and nothing to do with the hotel The Khan06 April 2013
5.0 star ratingGreat value and excellent food. Free Wi Fi.NoneAnonymous 30 June 2014
4.5 star ratingHotel was nice and clean. Front staff need little bit more training as they were not very sure regarding payment methods.Ajay13 May 2013
5.0 star ratingFabulous hotel. Love the location. Service is great. The service was exceptional; the breakfast and evening meal was amazing with such a range of food to choose from. Highly recommend! The excellent Executive lounge team serves very nice food and beverages with nice cozy sitting on the 34th floor with nice looking over the mountains and greenery The rooms are modern, clean and very well equipped. AV connections for audio and HDMI to the television, wired and wireless internet. Thank you very much Hilton Double Tree it was a very enjoyable stay. Mr. Hans31 May 2013
5.0 star ratingVery good hotel overall. Nice room, friendly staff, tasty breakfast, saltwater pool, great location. You name itNo complaints whatsoeverAnonymous 06 January 2015
4.5 star ratingGood location, close to LRT station, free shuttle to China town, twin tower, food street that is good even no return way, will stay again next timeAnonymous 21 August 2015
5.0 star ratingSlight wait for check-in however the lady doing the check-in was wonderful (KIM). It was our first wedding anniversary and the staff made our stay very special. It was above our expectation in regards to the attention to the small details. The guy making up the rooms on our floor was always very friendly and always greeted us when we saw him on the way in and the way out in the morning which was a perfect start to the day. The food for the breakfast was excellent.Distance from train station. Also the sign in the train station to the hotel makes you go the harder way (crossing the road). If you go opposite exit then it takes to the hotel via the air bridge (1Square)Kiwi Ron31 August 2015
5.0 star ratingBeautiful convenient hotel. Friendly staff. Very good value for money if foreigner.Could provide better value airport transfers. Anonymous 09 October 2015
4.0 star ratingcompared to the previous hotel we stayed in, this was much better.Friendly staff. Taxi arrangement was a bit confusing, we paid RM100 from the airport to the hotel yet we had to pay RM150 to the airport. we met another guest who was not happy with the taxi charges. Farid29 October 2015
5.0 star ratingStayed here in Oct 2015 for 8 nights and WOW. This is far by the best hotel we have stayed in the lobby and rooms spotless with all the amenities. Loved the iced lemon tea and the Cookies they are to die for. This hotel has a habit of saying yes to its guests, they really go out of thee way to please. The breakfast was awesome with sections of the room with different cuisines. Mr Tan at the reception spent over 30 mins helping me with emails and printing which I was very impressed by. The hotel itself is in the best location you can ask for with shops just at walking distance. With taxi on standby 24hrs. Will be checking in soon at Doubletree by Hilton in KL soon again. Thank you to the staff for providing such a high class service.We seriously cant find a fault with this hotel.Anonymous 04 November 2015
4.5 star ratingThis is a big hotel in the centre of the city. Attached are a number of restaurants, coffee shops, good supermarket in the basement, a few other retail outlets - so you can get all you need here. Staff so friendly & helpful. Good pool, super gym, all looks nearly brand new.Hotel food outlets expensive, drinks very expensive, if being picky buffet dinner & breakfast amazing choice but occasional dip in quality. ACM24 October 2016
5.0 star ratingVery pleasant and polite staff. Very willing to assist and very professional. Rooms very modern and clean. Very comfortable beds and good amenities. Hotel situated inside a small mall with various dining options, pharmacy, supermarket and some shops within. Excellent breakfast restaurant with a great selection of interntional cuisines. When speaking to staff about extending my stay, I was directed towards using the internet and checking various hotel booking sites rather than being assisted with reservation queries in person. Found this very peculiar. Travel and tourist information was very limited at the concierge desk except for tours designed by the hotel itself. A map was provided and tickets were available to purchase for the hop on hop off bus however, the various ticket options were not given. Very frustrating as wasted a few days of trip not knowing where to go apart from the obvious tourist spots. Would highly recommend visiting an actual tourist office to get information on all that the city hs to offer.Citystuff17 April 2016
5.0 star ratingCentral to Ampang park Tube station great for cheap traveling Flyboy16 March 2016
Business
  • Audio-visual equipment rental*
  • Business centre
  • Conference hostess*
  • Conference room
  • Meeting room
  • Photocopier*
  • Printer*
  • Projector*
  • Secretarial service*
Catering
  • Banquet hall
  • Bar
  • Café
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
  • Show cooking
  • Smoking area
Entertainment
  • Children playground
  • Pub
Facilities
  • 24-hour security
  • Airport Shuttle
  • Bellboy service
  • Currency exchange facilities
  • Fireplace
  • Gym
  • Hotel safe
  • Late Check-out*
  • Laundry service*
  • Lift access
  • Local and international calls
  • Mobile phone coverage
  • Multilingual staff
  • Newspapers
  • Newspaper stand
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Secure parking
  • Shop
  • Smoke detector
  • Supermarket
  • Valet parking
  • Wired Internet
  • YES Car park
  • YES Wheelchair-accessible
Green Programmes - Worldwide
  • ISO 14001 certified hotels and restaurants
  • ISO 9001 certified hotels and restaurants
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Connecting rooms
  • Family hotels
  • Fireplace
  • Green Hotels
  • Gym
  • Hotels with charm
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Swimming Pool
  • TV
Location
  • Double rooms: 334
  • Executive rooms: 152
  • NO Connecting rooms
  • Number of floors (main building): 34
  • Single rooms: 334
  • Suites: 45
  • Total number of rooms: 540
  • Triple rooms: 540
  • Twin rooms: 206
  • Year of construction: 2010
  • Year of most recent renovation: 2010
Meals
  • Breakfast buffet
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • 220V power supply
  • Alarm clock
  • Background music
  • Bathrobes
  • Bathroom
  • Cable TV
  • Carpeted floors
  • Children share the bed with parents
  • Desk
  • Direct dial telephone
  • Fireplace
  • Hairdryer
  • Housekeeping
  • Ironing set
  • Kitchen utensils, plates & cups
  • Make-up mirror
  • Microwave
  • Minibar
  • Mini fridge
  • Number of bedrooms: 1
  • Pay movies
  • Pillow menu
  • Radio
  • Room size (sqm): 32
  • Safe
  • Satellite TV
  • Shower
  • Slippers
  • Smoke detector
  • Tea and coffee making facilities
  • Telephone in the bathroom
  • Toiletries
  • TV
  • YES Disability-friendly bathroom
  • YES Smoking rooms
  • YES Wheelchair-accessible
Sports
  • Fitness

Services marked with (*) shall be paid at the establishment.

Doubletree By Hilton Kuala Lumpur

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