Via Castellana Reservation

 

Via Castellana Hotel Madrid

Lobby
 
4.0 star rating
Location: Plaza Castilla-Chamartin
Address:
Paseo De La Castellana 220
madrid 28046
Phone: +34915674300
Fax: +34913155406

Hotel Information

This comfortable city hotel is situated at the pulsating heart of Madrid's tourist centre. The hotel is located just a few minutes' walking distance away from the city centre, where boundless shops, entertainment venues and restaurants abound. The airport lies a mere 15 minutes away via the public transport system. This hotel enjoys an attractive contemporary style, greeting guests with the promise of warm hospitality, excellent service and a relaxing environment. The guest rooms are tastefully appointed, enjoying soothing tones which create a tranquil atmosphere in which to relax and unwind in comfort. Guests can enjoy a delicious meal in the attractive surroundings of the restaurant, where delectable delights are the order of the day.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.0 star ratingAfter some months (with quite a number of week-end Accomodations there) of familiarity with Castilla-Plaza facilities, must admit that some members of the Staff (specially front-desk night Recept. Señor Don Abel Martinez) have admirably taken care of this customer. I would gladly leave again in their able hands anyone of my foreign-visiting Relatives and Aquaintances, confident of the very best treatment they are going to receive on behalf of the Hôtelier. Lack of ventilation mars this otherwise perfectly allright Hotel: fainted myself on an armchair at the Cafeteria after some minutes of dizyness, just to be waken up thereafter by the tender who reprimanded me in public with loud voices. Rooms were not better oxygenated either: amidst some light headache, constant nausea and extreme perspiration spent long hours of nightmare without the little benefit of any rest at all. Unless thunderstorm pushes fresh air through the window, don´t expect Air Cond machinery to provide the inner athmosphere with any renovation or whatsoever: the "closed-circuit" Air re-circulation is the convenient (and far more economical) choice of the Management apparently. NOT ACCEPTABLE in my humble opinion nowadays OldtimerGent22 March 2011
3.5 star ratingLas habitaciones muy limpias. El desayuno variado y de buena calidad. Habitaciones pasadas de moda.Como persona joven busco lugares con mas luz. Me pusieron habitación con dos camas cuando viajaba sola y una vez en la habitación tuve que pedir el cambio. Un calor sofocante en las habitaciones y no funcionaba el termostato.Luces que tampoco funcionaban. El personal de recepción con caras de pocos amigos.26 March 2013
3.0 star ratingThe hotel is right next to a metro line station so well connected. Comfortable beds, nice powerful shower, lots of storage space and a safe.We were lucky to get a deal on this room, as we would have been very disappointed had we paid full price. The rooms are big but dated. We waited 2 hours to get into our room because the swipe card wasn't working - I had to go down 4 times, where the same card was re-allocated and I was sent away, before someone left the extremely busy desk to actually come up and see for themselves. It turned out that a mistake in our booking (miscommunication between the hotel and the company we booked with) meant we were actually supposed to be in a completely different room. We were then made to wait at the BACK of the huge queue before finally being seen and going up to our room that we had now been waiting 3.5 hours to get into! Windows don't open so the air is horrible recycled aircon air. Not very good soundproofing, woken up most mornings by other guests and cleaners (although luckily we were usually needing to wake up around this time anyway).Anonymous 10 September 2015
Business
  • Meeting room
  • Photocopier*
  • Projector*
Catering
  • Banquet hall
  • Bar
  • Breakfast room
  • Café
  • Restaurant
Facilities
  • Hotel safe
  • Launderette*
  • Laundry service
  • Lift access
  • Multilingual staff
  • Newspapers
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service
  • YES Car park*
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Connecting rooms
  • Heating
  • Internet
  • Parking
  • Restaurant
  • TV
Location
  • Double rooms: 218
  • Executive rooms: 8
  • Number of floors (main building): 11
  • Suites: 2
  • Total number of rooms: 228
  • Year of construction: 1993
  • Year of most recent renovation: 2004
  • YES Connecting rooms
Meals
  • Breakfast
  • Breakfast buffet
Methods of payment
  • American Express
  • Euro 6000
  • Maestro
  • MasterCard
  • Visa
  • Visa Electrón
Room facilities (Standard room)
  • Bathroom
  • Bathtub
  • Central heating
  • Direct dial telephone
  • Hairdryer
  • NO Disability-friendly bathroom
  • Number of bedrooms: 1
  • Safe
  • TV

Services marked with (*) shall be paid at the establishment.

Via Castellana

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