The Klagan Regency Reservation

 

The Klagan Regency Hotel Kota Kinabalu and Sabah

Bar
 
4.0 star rating
Location: Kota Kinabalu
Address:
Tb 00 01, 1borneo Hypermall, Jalan Ums, Sabah
kota Kinabalu 88450
Phone: +6088529888
Fax: +6088529911

Hotel Information

This hotel is located in the capital city of Sabah, Kota Kinabalu, and forms part of the 1Borneo hypermall, which with its 1.5 million sq. ft. of shopping, leisure and dining options is the perfect entertainment venue. It is also adjacent to University Malaysia, Sabah and close to the State and Federal Administration Centres as well as many tourist attractions such as the Kota Kinabalu Bird Sanctuary, the Sabah State Museum & Heritage Village and the Gaya Street Fair. Due to its location the venue is ideally suited for both business and leisure travellers. The rooms and suites are exquisitely appointed and offer a touch of style and space with pleasing details. In them guests can enjoy modern amenities including high-tech efficiency with broadband Internet access, flat-screen TVs and other conveniences for the fast pace of today's lifestyle.

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
5.0 star ratingGood location with a Hypermall beside. No !05 August 2013
4.0 star ratingPlace was convenient for shopping and relaxing,for the price it is worth to stay here. B/fast was great and so were the staff. The hotel is generally pretty clean.Rooms needs to be better maintained, it is clean but it may need to be better maintained. The pools needs to be cleaned I could feel moss of something between the grout.Will05 August 2013
2.5 star rating1) Before I went, I sent email to ask for the transportation of going to the hotel. They did not reply. 2) During the stay, we found odor smell in the corridor. We did not know where it from. Unfortunately, the situation was getting worser and finally we can smell it in the room. By the end, we asked the front desk. The smell is from the pesticide. I figure it out everyday they sprayed it outside my room and along the corridor. If I know I will not stay in the hotel. Pesticide is harmful to human being. I don't want to take the chance. They should post sign and let the hotel consumers know that. I am paying money to stay in a place that will put my health at risk. That's rediculous. 3) By the end, I demanded the hotel to give me an explanation. So far they did not respond. I won't stay in that hotel again as I don't want to kill myself .a victim02 September 2013
3.0 star ratingI founf that some cockroach in restaurant when I took breakfast there.02 September 2013
3.0 star ratingThe rooms are well appointed and very clean.The front office staff are not sufficiently trained; we were kept waiting for a long time during check in and out. 18 September 2013
1.5 star ratingNothing. Room size very small and bad staff services. Guest room for 3 adult can't move added extra bed and then the extra bed not early prepared in guest room. Actually we chasing again staff about mid-night prepare bed. The staff then bad face to us. I not happy this services and attitude. Also, the room not have WiFi services. Lobby with WiFi services but always can't online. I guess I not coming again Novotel hotel. Peggy19 September 2013
3.0 star ratingRoom was clean.Can't really feel the aircon, complained n when the rechnician came it was the same. When travelling using your own transport, we have to pay for own parking which was maximum rm8 per entry. Anonymous 25 March 2014
3.0 star ratingIts is part of the One Borneo Hypermall hence everythings are within reach and under one roof..ie very convenient especially when having small kids. The staffs at the reception counter are very helpful and attentive to the needs and requests. We requested during booking for connecting rooms as travelling with children but was told such rooms were fully occupied when we checked in. However they managed to get such room the next day and arranged for us to be transferred. A requested extra bed was provided at no extra cost. The requests for extra towels, ice cubes, prayer mats etc. were swiftly attended to in very friendly manners. Overall the stay was a good one and will likely to stay at the hotel in future visits.We came during the Muslim fasting month and was informed breakfast will be at 2-4am (sahur). Nothing wrong with that as even other hotels will provide similar for those whom will be fasting the next day. The drawback was the menu is very minimal as compared to the usual breakfast menu. We've been to other hotels during Muslim fasting month and the menu for the "Sahur" were as good and as many a varieties of foods provided ie similar for the normal morning breakfast. Being durian season, somehow someone managed to bring in those fruits into their rooms and the smell was very strong especially in the lifts. Anyhow I'm not against durian, just that we thought most hotels do not allow such strong smelling fruits to be brought in into the hotels, let alone inside the room.Linda-Farid24 July 2014
4.5 star ratingI liked this hotel as it was a fair price. Being close to the shopping centre and food was good.Carpet in ghetto hallway needs cleaning.David Lim17 September 2014
2.5 star ratingnearby a big mallbed side lamp and small fridge are out of order. no creamer for coffeeyuen24 December 2014
Business
  • Business centre
  • Conference room
  • Meeting room
  • Photocopier
  • Secretarial service
Catering
  • Banquet hall
  • Bar
  • Poolside snack bar
  • Restaurant
Entertainment
  • Children playground
  • Kids’ club
Facilities
  • Babysitting service
  • Bellboy service
  • Car hire
  • Currency exchange facilities
  • Hotel safe
  • Laundry service
  • Lift access
  • Medical service
  • Multilingual staff
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service
Health
  • Beauty salon
  • Hot tub
  • Massage
  • Sauna
  • Solarium
Hotel type
  • 24-hour reception
  • Air conditioned
  • Beach hotels
  • Business hotels
  • Family hotels
  • Hotels with charm
  • Hot Tub
  • Internet
  • Restaurant
  • Spa
  • Swimming Pool
  • TV
Location
  • NO Connecting rooms
  • Total number of rooms: 263
  • Year of construction: 2008
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Buffet dinner
  • Buffet lunch
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible

Services marked with (*) shall be paid at the establishment.

The Klagan Regency

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