The Gardens Hotel & Residences St Giles Grand Hote Reservation

 

The Gardens Hotel & Residences St Giles Grand Hote Kuala Lumpur

Room
 
5.0 star rating
Location: Kuala Lumpur
Address:
Mid Valley City, Lingkaran Syed Putra
kuala Lumpur 59200
Phone: +60322681188
Fax: +60322848998

Hotel Information

This city hotel is strategically located between Kuala Lumpur and Petaling Jaya. The city centre, China Town, is a 10-minute drive away, as is the King's palace, Istana Negara, and the National Museum. The Bird Park is 15 minutes' drive from the hotel, and the KLCC shopping centre is 25 minutes' drive away. The residence is well connected to railways and has convenient access to major expressways. This air-conditioned luxury establishment comprises 627 premier rooms. It is the first hotel in Malaysia to offer a non-smoking environment throughout its public areas. There is a swimming pool in the hotel grounds, and the guests on a fitness regime are free to use the gym. The in-house restaurant offers 24-hour dining with an open kitchen concept, complimented by an outdoor garden deck, where guests can dine in fine weather.

Pictures

RoomRoomRoomRoomRoomRoomRoomRoomRoomLobbyRoomSports and EntertainmentRoomPoolRoomGeneral viewSports and Entertainment
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star ratingGreat location for families with children as there are plenty of food choices, indoor playground, cinemas, karaokeCalled twice for a hair dryer but it never came, quite disappointed with the servicePei31 October 2012
4.0 star ratingGood location, within great shopping mall, excellent for short stay of 2-3 nights. Wifi internet had been excellent, good speed.Variety at breakfast is not fantastic considering this is a 5 star hotel.AlfredK323 February 2014
3.5 star ratingLimited breakfast optionsAnonymous 16 June 2014
1.5 star ratingGood Location at mid valleyVery Run down room, need renovation. Had to change rooms 3 times due to the following reasons: - water system was old and started pouring out brown water, or the room was not used for a long time. - There was strong paint smell in the room and light was broken and sink had lots of cracks - Ant and cockroaches was infested in the room. Found a cockroach in bed. I usually do not write bad reviews for the hotels I stayed, and I have stayed in a lot of them. But this was the worst experience I have had in a so called 5 star hotel. They do not deserve the ratings. They really need to get their act together and do some serious renovation work and training for their staff. With all that room change, all I go was a plate of fruit, and a so called up grade to a higher floor room and that's it. I think it may be just my luck. but I don't think I will be going back there again. Jeff27 July 2014
4.5 star ratingNice room with king size bed, separate tub and shower. Accessible to Mid Valley shopping mall and delicious in room dining!Staff needs to be attentive and prompt!Rina12 December 2014
4.5 star ratingNice room and location for the price. I would rate it as very very good overall. One thing I must say is my Wife left a dress behind in the room and we only notice 4 days later but they manged to locate it and we got our dress. Well done Gardens. Recommend and would stay again.The included breakfast food was just so so but for the price!!DC29 July 2015
Business
  • Audio-visual equipment rental*
  • Business centre*
  • Conference room
  • Fax*
  • Meeting room: 9
  • Photocopier*
  • Printer*
  • Projector*
Catering
  • Banquet hall
  • Bar
  • Café
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
Entertainment
  • Nightclub
  • Pub
  • Theatre / auditorium
Facilities
  • 24-hour security
  • Babysitting service*
  • Bellboy service
  • Car hire*
  • Currency exchange facilities
  • Dining area
  • Electric kettle
  • Gym
  • Hotel safe
  • Late Check-out*
  • Laundry service
  • Lift access
  • Local and international calls
  • Medical service
  • Newspapers
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Oven
  • Room service
  • Secure parking*
  • Shop
  • Smoke detector
  • Sun terrace
  • Supermarket
  • Toaster
  • Transfer service*
  • Valet parking
  • YES Car park*
  • YES Wheelchair-accessible
Health
  • Beauty salon*
  • Hairdressing salon*
  • Massage*
  • Spa centre*
  • Spa treatments*
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Connecting rooms
  • Gym
  • Hotels with charm
  • Hotels with spa
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Swimming Pool
  • TV
Location
  • Annexe (s): 1
  • Apartments: 199
  • Disability-friendly rooms: 2
  • Double rooms: 345
  • Executive rooms: 103
  • Number of floors (annexe): 36
  • Number of floors (main building): 29
  • Total number of rooms: 627
  • Twin rooms: 90
  • Year of construction: 2008
  • Year of most recent renovation: 2015
  • YES Connecting rooms
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast buffet
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • 220V power supply
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Children share the bed with parents: 1
  • Desk
  • Direct dial telephone
  • Electric Kettle
  • Hairdryer
  • Housekeeping
  • Ironing set
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Tea and coffee making facilities
  • Toiletries
  • TV
  • Wake-up service
Sports
  • Fitness*
Things to keep in mind
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-in*
  • Identification card at arrival

Services marked with (*) shall be paid at the establishment.

The Gardens Hotel & Residences St Giles Grand Hote

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