The Fairmont Empress Reservation

 

The Fairmont Empress Hotel Vancouver Island

Lobby
 
5.0 star rating
Location: Victoria
Address:
721 Government Street
victoria V8w 1w5
Phone: +2509953605
Fax: +2503815959

Hotel Information

This hotel captures the spirit and energy of Vancouver Island in grand style. It is located in the city centre where an array of restaurants, nightclubs and major attractions are easily accessible. A bus stop is to be found behind the hotel. The elegant, ivy-covered hotel was built in 1908 and renovated in 2003. A total of 9 floors with 477 rooms are on offer. Amongst the facilities count a foyer, a 24-hour reception desk and a safe. The quests can also enjoy a hairdressing salon, 2 award-winning restaurants and conference facilities. Moreover, there is a laundry service to take advantage of as well as bicycle hire and car parking. Each of the luxuriously appointed rooms comes with an en suite bathroom with a hairdryer. All accommodation units are fully-equipped as standard including a satellite/ cable TV, a hi-fi stereo system and an Internet connection.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
2.5 star ratingIts in a good location and easily accessible to most placesWe were initially given Room 407 which had no view and faced the back of the hotel.There were delivery trucks at the back and they were noisy.Asked for a change of room and were told it would cost $60.00 a night extra.We said that we would take it but there was none till the next day. On our first night in the room my wife,my 9yr old daughter and i were woken up at 0305hrs by someone cackling in our room.My daughter asked if there was a witch in the room.She was so right because it sounded very much like a witch's cackle and it went like this heh,heh,heh,heh,heh for about 15 seconds.It was so spooky. When i went down to reception the next morning i did not think anyone would believe me but the receptionist said that it as common knowledge that The Empress was haunted especially on the 6th Floor.Wish someone would have warned us about it.Needless to say we had a sleepless night.The Assistant Manager Ryan was not very helpful and really did not show any care or compassion to our harrowing night. As for the food do not try the curry buffet at The Bengal.They just lay on a handful of dishes and call it a buffet.They should look at the real buffet layed on at the Fairmont on the Palm in Dubai.Henry15 August 2014
Business
  • Business centre
  • Conference room
Catering
  • Bar
  • Highchairs
  • Non-smoking area
  • Smoking area
Entertainment
  • Entertainment programme for adults
  • Entertainment programme for children
Facilities
  • Bicycle hire service
  • Bicycle storage
  • Cloakroom
  • Currency exchange facilities
  • Garden
  • Gym
  • Hotel safe
  • Laundry service
  • Lift access
  • NO Car park
  • NO Garage
  • NO Wheelchair-accessible
  • Room service
  • Shop
  • YES Large pets allowed (over 5 kg)
  • YES Small pets allowed (under 5 kg)
Health
  • Hairdressing salon
  • Hot tub
  • Massage
  • Sauna
  • Spa treatments
  • Steam bath
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Business hotels
  • Gym
  • Heating
  • Historical
  • Hotels with charm
  • Hotels with spa
  • Hot Tub
  • Internet
  • Pet friendly Hotels
  • Restaurant
  • Spa
  • Swimming Pool
  • TV
Location
  • Disability-friendly rooms: 8
  • Double rooms: 168
  • Junior suites: 14
  • NO Connecting rooms
  • Number of floors (main building): 10
  • Single rooms: 295
  • Suites: 21
  • Total number of rooms: 477
  • Year of construction: 1908
  • Year of most recent renovation: 2003
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Set menu dinner
  • Set menu lunch
  • Special dietary options
Methods of payment
  • American Express
  • Diners Club
  • EC
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • NO Smoking rooms
  • Number of bedrooms: 1
Sports
  • Cycling / mountain biking

Services marked with (*) shall be paid at the establishment.

The Fairmont Empress

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