The Condado Plaza Hilton Reservation

 

The Condado Plaza Hilton Hotel Puerto Rico Island

Conferences
 
4.0 star rating
Location: Condado
Address:
Ashford Avenue 999
san Juan 00907
Phone: +7877211000
Fax: +7877281260

Hotel Information

Boasting a breathtaking oceanfront location, Condado Plaza Hilton offers the ideal setting for an island getaway. Rates are inclusive of resort fee. Unless notified prior to, or at check-in, a one night penalty will apply to departures that occur earlier than the date specified on the original reservation.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.0 star ratingThe room was clean and spaciousThere is a large bridge limiting the beach area and holes in the roof of the balcony.07 June 2010
4.5 star ratingStaff friendly/decent rooms/good location near beaches/restaurants/clubs/Old San Juan. Weight room had great equipment, in working order-best I have seen in a hotel. Lots of people used it. One elevator was always out during my 6 day stay/long waits on many occasions. Hotel not eco-friendly. No recycling/shower head poured water like a fire hose/towels were changed even though I followed directions for re-use.Ed29 July 2010
4.0 star ratingSehr modern und ansprechend. Direkt am Meer. kleiner Strand gleich beim Hotel. Starbuggs ebenfallsDisco war für private Anlässe vermietet.Sindbad20 November 2010
4.0 star ratingTrotz sehr frühem Einchecken nach Kreuzfahrt war das Zimmer bereits bezugsfertig.Freundliche Rezeption und zuvorkommendes Personal in allen Hotelbereichen.Sehr gutes Preis-/Leistungsverhältnis bei Hotelopia.08 November 2010
5.0 star ratingWe were given two coconuts by a local and when we asked the hotel clerk if the chef would cut them open so we could have raw coconut water, both the clerk and the chef were quick to oblige. Having the lagoon beach access at the hotel was convenient. Appreciate the pools being open 24/7.The shower didn't have a seal on the hinge side of the door, so significant water would get out on to the floor and mat towel, which would have to be wrung out every time. Didn't always stock the bathroom with enough towels, sometimes only one big one. Hot tubs could have been hotter, but maybe they are cooler so people can stay in there longer.21 December 2010
5.0 star ratingI check in on Saturday at 4:00 PM and the young lady that check us in was very friendly, professional and accomodating. I don't recall her name but we are very appreciative of her efforts. Congratulations on your staff and facility. Luis05 May 2011
3.0 star ratingfriendly staff room pretty good, modern and mostly clean great pool and pool-side atmosphereWe arrived late Saturday night. The lobby bar had been turned into a night club so the music was so loud we couldn't hear the staff at check-in. The sad irony is that the bar was basically empty. there were less than a dozen people there, and the style of bar does not lend itself to a night club. It's a lounge-style lobby bar. It was a bad start after a long day of flying.colinwils11 February 2012
4.5 star ratingrelaxing atmosphere, friendly and helpful staff, very clean and beautiful views of ocean and coast line20 March 2012
4.0 star ratingAlltogether good.Very.very negative!!!!: I had delayed luggage from the airport, it has arrived arrived 3 days later. It was sent from the American Airlines to the Hotel with a certification: that is has arrived and was delayed. A man standing usually at the entrance, named Oscar throwed the dokument away. I asked the hotel maneger next day: 02 February, to give me a certification (only one sentence): when was the luggage arrived. She did not do it. That's why I will not get from my insurance compensation alltought I have a very high insurance and with this certification there were no promlem with the compensation. I find it scandalous!!! We were 6 people there all of them give evidence of it. Dr. Kaszas Tibor from Hungary, Budapest kaszastibor@gmail.com Tibor11 February 2013
5.0 star ratingStayed 1 week-no complaints. Staff pleasant; housekeeping timely and efficient; great location; excellent fitness center (for a hotel); had good price from Hotelopia. None.16 August 2013
4.5 star ratingMy husband and I stayed here post-cruise in an ocean view room that was absolutely gorgeous. We had an awseome stay for the price!07 December 2013
Business
  • Audio-visual equipment rental
  • Business centre
  • Conference room
  • Fax*
  • Meeting room
  • Photocopier*
  • Printer*
Catering
  • Banquet hall
  • Bar
  • Café: 2
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
  • Swim-up bar
Entertainment
  • Kids’ club
  • WaterSlides
Facilities
  • 24-hour security
  • Babysitting service
  • Bellboy service
  • Cloakroom
  • Dining area: 6
  • Garden
  • Gym
  • Hotel safe
  • Laundry service
  • Lift access: 6
  • Local and international calls
  • Luggage room
  • Medical service
  • Multilingual staff
  • Newspapers
  • Newspaper stand
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Secure parking*
  • Shop
  • Smoke detector
  • Valet parking
  • Wired Internet
  • YES Car park
  • YES Wheelchair-accessible
Green Programmes - Worldwide
  • ISO 14001 certified hotels and restaurants
  • ISO 9001 certified hotels and restaurants
Health
  • Hot tub
  • Massage*
  • Sauna
  • Steam bath: 1
Hotel type
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Beach hotels
  • Business hotels
  • Family hotels
  • Gay Friendly
  • Green Hotels
  • Gym
  • Heating
  • Hotels with charm
  • Hot Tub
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Sport hotels
  • Swimming Pool
  • TV
Location
  • NO Connecting rooms
  • Total number of rooms: 572
  • Year of construction: 1963
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast a la carte
Methods of payment
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Alarm clock
  • Balcony
  • Bathroom
  • Bathtub
  • Cable TV
  • Cot on demand
  • Desk
  • Direct dial telephone
  • Fridge
  • Hairdryer
  • Individually adjustable heating
  • Ironing set
  • Minibar
  • Mini fridge
  • NO Smoking rooms
  • Number of bedrooms: 1
  • Pay movies
  • Radio
  • Safe
  • Shower
  • Tea and coffee making facilities
  • Toiletries
  • TV
  • Wake-up service
  • Wi-fi
  • YES Disability-friendly bathroom
  • YES Wheelchair-accessible
Sports
  • Billiards
  • Fitness
  • Paddle tennis
  • Pedal boating*
  • Table tennis
  • Tennis
Things to keep in mind
  • Gay-friendly
  • Identification card at arrival
  • Minimum check-in age: 21
  • Non-smoking establishment

Services marked with (*) shall be paid at the establishment.

The Condado Plaza Hilton

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