The Chiltern Hotel London
Hotel Information
Perched in Luton, this establishment has a friendly and welcoming atmosphere. Situated on the outskirts of Luton town centre this contemporary business hotel is within close proximity of Luton Airport, London and easy access of the M1. From the moment of arrival at the hotel guests can expect to receive the warmest of welcomes from the friendly staff, who will be on hand throughout the stay to guarantee comfort. The informal restaurant is the ideal place to meet friends or colleagues, and enjoy excellent fare and a great selection of wines. Before heading out into the Luton nightlife, why not pop into the hotel bar. Here guests can lounge in sumptuous style enjoying an expertly prepared cocktail or one's selection from a wide range of fine wines, spirits and beers. Those who wish to invigorate may make use of the complimentary fitness centre.
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Reviews
| Rating | Positive Points | Negative Points | Reviewer | Stayed |
|---|---|---|---|---|
| 2.0 star rating | The staff were the saving grace - they were all lovely, friendly and eager to help. | This hotel could really do with a make over, the decor is old and tired and made the whole place look tatty. I had mould in my bathroom too. I had a discount which made it £51 but I thought that was still very overpriced. I'd recommend this place to people who are traveling alone and don't need to impress girlfriends or spouses. If you don't care too much about being able to eat your breakfast off the bathroom floor and can live without air conditioning or other modcons like an iron then it's OK. | 24 June 2011 | |
| 2.5 star rating | Helpful Staff Breakfast | When i arrived, I was checked into a room which the window was jamed open. When i spoke to reception she realised that she had given me the room that the window is unable to close and moved me to another room. 2nd room given, I went in and the room hadn't been cleaned that day. Dirty towels on the floor and rubbish everywhere. Dirty bath. Went to reception again and was moved to another room. 3rd room, Dirty and wet towel in bath and horrible smell (like someone had recently done something in the toilet. Went to reception and complained again...... Moved to room 4!!! 4th room..... Finally nothing wrong with this room, until the morning. When taking a shower, it was dripping out (not powerful at all) Then when i tried to turn the shower off.... it jamed on!! Had to call recpetion to get someone to come and switch it off. They were unable to and had to shut off the water to that room. Reception then gave me a 5th room to finish getting ready for my trip to Luton Airport!!!! | 11 September 2011 | |
| 4.5 star rating | nice friendly staff | nothing to say | jay | 14 February 2012 |
| 2.5 star rating | Staff are friendly and responsive. Breakfast was fine. | The rooms was dire. No attempt to remove the thick black mould around the bath has been made in a very long time. The net curtains across the windows are yellow/grey, in much need of a wash better still - replaced. I could go on...I felt thoroughly during my stay and was happy to leave my room. | 02 March 2012 | |
| 4.5 star rating | Staff pleasant and friendly. Rooms clean and reasonable size. Nice updated bathroom. More modern than browsers might imagine. | Very noisy group on terrace until 4am until another guest remonstrated. No answer to reception phone when I tried to ask for it to be dealt with. Not good when you are working next day. | Pam | 05 May 2013 |
| 3.5 star rating | Location was very good, close to town | Rooms we stayed in was the executive room; tbh I thought it was just average and there was hardly any walking space. That was a let down as if I was staying longer than 1 night I would have got my baby's bouncer but there wouldn't have been any space! | Little mia | 02 July 2013 |
| 4.0 star rating | Good beer and food, pleasant neighborhoods. | No | Oleg | 08 July 2014 |
- Conference room
- Meeting room
- Banquet hall
- Bar
- Highchairs
- Restaurant
- Gym
- Lift access
- Newspapers
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- NO Wheelchair-accessible
- Room service
- YES Car park
- 24-hour reception
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Connecting rooms
- Family hotels
- Gym
- Heating
- Internet
- Parking
- Restaurant
- Shower
- TV
- Double rooms: 99
- Number of floors (main building): 3
- Total number of rooms: 99
- Year of construction: 1970
- Year of most recent renovation: 2014
- YES Connecting rooms
- Ã la carte dinner
- Breakfast
- Breakfast and dinner
- Breakfast served to the table
- Continental breakfast
- Hot breakfast
- Snacks
- Special dietary options
- American Express
- Maestro
- MasterCard
- Visa
- Visa Electrón
- Bathroom
- Bathtub
- Carpeted floors
- Central heating
- Cot on demand
- Desk
- Direct dial telephone
- Hairdryer
- Individually adjustable heating
- Ironing set
- NO Smoking rooms
- Radio
- Shower
- Tea and coffee making facilities
- Toiletries
- TV
- YES Disability-friendly bathroom
- YES Wheelchair-accessible
Services marked with (*) shall be paid at the establishment.
Nearby Hotels
- Quality Skyline Hotel Luton London 1.34 kilometers away
- Travelodge Luton Hotel London 1.09 kilometers away
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