Surya Hogs Back Hotel and Spa Reservation

 

Surya Hogs Back Hotel and Spa Farnham

Bar
 
3.0 star rating
Location: Farnham
Address:
Seale Near Farnham
surrey Gu10 1ex
Phone: +01252 782 345
Fax: +0121 711 5470

Hotel Information

Set high on the Hog's Back Ridge, Farnham Hog's Back Hotel enjoys wonderful views of the Surrey Downs, and is located within easy reach of London, Guildford and Farnborough. Whether your stay is for business or pleasure the hotel offers comfortable surroundings whilst dinning in our Hog’s Back restaurant or having a drink in our garden terrace. The hotel offers FREE parking and FREE wifi to guests and has extensive leisure facilities including indoor pool, sauna, Jacuzzi, steam room, cardio theatre, gymnasium. For a more relaxing stay we also offer beauty treatments on site. An excellent Breakfast can be added for just £10pp after clicking Book Now on any room type. A credit card imprint will be required by the hotel at check in as security for any extras taken during your stay. Please contact the hotel for a full copy of Terms & Conditions. Double and Twin Room types carry a maximum occupancy of strictly 2 persons only unless otherwise stated.

Pictures

RoomConferencesConferencesPoolRoomRoomRoomTerracePoolGeneral viewRoomGeneral viewRoom
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star ratingThe pool and spa were fantastic and enjoyed using ! Overall we had a lovely time.We thought the drinks and food were rather overpriced. Also there were a few places that could do with a touch of paint or repairs (such as the tables outside) as they looked a bit shabby. Ellie28 August 2013
4.5 star ratingWeekend breakfast doesn't start untill 8.00am , too late for an early getaway!17 September 2013
2.5 star ratingThe reception staff were friendly and did try to sort out payment issues quickly. The room was comfortable and on the whole clean.There were serious issues relating to the payments made online. The reception staff or the system that they worked with did not acknowledge receipt of payment and insisted on payment being made again even after showing them the online voucher/receipt. I had to access my emails to confirm payment, this was forwarded to the reception team. I then called home to ask my daughter to send me a screen shot of my bank statement to show that payment had in fact been paid a number of weeks in advance. The staff then asked me for a copy of my bank statement!! I refused. Eventually a refund of the second payment was made to me. A similar situation occurred the following morning with another couple, the bride and groom, whose room had been gifted to them, they had to pay again as they did not have access to bank details. The same reason for the non payment was given as the booking website not forwarding the payment, on both occasions a booking website different from the one used was given. We wanted to order a sandwich from room service and were directed to go to the bar. The staff member on duty was abrupt and rude stating that there was a lot going on on that day and that they didn't have time to deliver to a room. We said that we would come back to collect the food. We ordered two roast beef sandwiches which had been invitingly described in the menu, the sandwich arrived, the bread used was similar to that from an average sliced loaf, one of the slices used for mine had obviously been left in the open air as it was dry, verging towards stale. the beef used in the sandwich was not as described in the menu, it was obviously straight from a supermarket packet, plastic in texture, thin and unappetising, salad and crisps were thrown onto the plate as an after thought. We paid just short of £8 for each sandwich. At breakfast we were greeted by the member of staff who took our "room service" order the previous day, she informed us that our booking was for room only and would have to make an additional payment for breakfast. Once again I produced the voucher/receipt for booking which clearly stated that the price of £142.84 included breakfast. Again the booking website was blamed for the inaccuracies which did not appear to be the case. There were no eggs available when I went to the breakfast counter, I asked for some and they were provided quickly, then there was no bacon available, myself and another customer asked for bacon, it took almost 10 minutes for the bacon to be brought out. Overall our experience at this hotel was average, this was, as can be seen as a result of the lack of communication, poor customer service and the quality of the food.Anonymous27 September 2016
Business
  • Conference room
Catering
  • Bar
  • Café
  • Restaurant
Facilities
  • 24-hour reception
  • Cloakroom
  • Garden
  • Gym
  • Laundry service
  • Lift access
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Wi-fi
  • YES Car park
  • YES Wheelchair-accessible
Health
  • Beauty salon
  • Hairdressing salon
  • Massage
  • Sauna
  • Steam bath
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Connecting rooms
  • Gym
  • Heating
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Swimming Pool
  • TV
Location
  • Total number of rooms: 96
  • YES Connecting rooms
Methods of payment
  • American Express
  • MasterCard
  • Visa
Room facilities (Standard room)
  • 220V power supply
  • Alarm clock
  • Bathroom
  • Bathtub
  • Carpeted floors
  • Central heating
  • Children share the bed with parents
  • Cot on demand
  • Desk
  • Direct dial telephone
  • Fan
  • Hairdryer
  • Hi-fi
  • Ironing set
  • Make-up mirror
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • Radio
  • Satellite TV
  • Shower
  • Smoke detector
  • Tea and coffee making facilities
  • Toiletries
  • Trouser press
  • TV
  • Wake-up service
  • Wi-fi
  • YES Wheelchair-accessible
Sports
  • Aerobics
  • Fitness

Services marked with (*) shall be paid at the establishment.

Location Map

Latitude: 51.2263244003 Longitude: -0.7223206758