SilverOaks Resort Heritage (ex. Quality Heritage) Reservation

 

SilverOaks Resort Heritage (ex. Quality Heritage) Bay of Plenty-Rotorua

General view
 
3.0 star rating
Location: Rotorua
Address:
Fenton Street 349
rotorua 3010
Phone: +006473477686
Fax: +006473463347

Hotel Information

SilverOaks Resort Heritage is located on Fenton Street in the heart of Rotorua, New Zealand, a short distance from Te Puia, Pohutu Geyser and the Rotorua international golf course and the city centre. There are a number of amenities, attractions and entertainment opportunities in the vicinity. The Rotorua Lake is just a 5-minute drive away, whilst the Buried Village and Tamaki village can be reached in 10 minutes by car. The resort has 41 rooms including one and two bedroom apartments and studio suites. The hotel has a range of sporting and leisure facilities including mini golf, tennis courts, a heated pool and parasols, a spa pool complex, a gym and Jacuzzis. Breakfast is available from 7 am to 10 am and dinner is available in the Scotch Poacher Restaurant from 6 pm to 10 pm with an à la carte menu. Guests staying at SilverOaks Resort Heritage will be able to enjoy a truly pleasant and unforgettable experience.

Pictures

LobbyRoomRoomGeneral viewRoomGeneral viewRoomRoomPoolPoolRoomTerraceConferencesGeneral viewLobbyGeneral viewGeneral viewGeneral viewGeneral viewGeneral viewGeneral viewPoolRestaurantConferencesGeneral viewGeneral view
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
3.0 star ratinggood for moneyAnonymous 23 September 2015
4.0 star ratingfriendly staff very helpful & professionalthe room was adequate, fridge wasn't working. I was in & out so didn't contact the front deskAnonymous 08 February 2016
2.5 star ratingThe staff were excellent both in the front of house/reception and also the cleaning staff; very friendly and customer focussedThe room was our third choice after asking for changes to the other two rooms that were offered. I have sent an email but the room we ended up in had recently been renovated; new carpet and paint job and I think new bedding. However, the toilet and bedroom doors couldn't be closed, cables were hanging in the closet, power points weren't working (so we had to move the microwave to enable us to use it), there was a hole in the wall that was simply painted over, the TV was too small for the lounge, there should have been a second TV in the bedroom, no Sky Channels were included, the pool area, playground and minigolf all needed some work on them etc. Willie10 February 2016
Business
  • Conference room: 5
Catering
  • Bar: 1
  • Highchairs: 3
  • Non-smoking area: 1
  • Restaurant: 1
Entertainment
  • Parasols: 3
  • TV lounge: 1
Facilities
  • Garden
  • Gym: 1
  • Laundry service: 1*
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service: 1*
  • Wired Internet: 1*
Health
  • Hot tub: 4
Hotel type
  • Adapted for disabled
  • Business hotels
  • Gym
  • Heating
  • Hot Tub
  • Internet
  • Restaurant
  • Shower
  • Swimming Pool
  • TV
Location
  • Apartments: 10
  • Double rooms: 6
  • Junior suites: 10
  • NO Connecting rooms
  • Number of floors (main building): 2
  • Studios: 15
  • Total number of rooms: 41
  • Year of construction: 1987
  • Year of most recent renovation: 2006
Meals
  • À la carte dinner
  • Breakfast
  • Breakfast buffet
  • Buffet dinner
  • Continental breakfast
  • Set menu dinner
  • Set menu lunch
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Carpeted floors
  • Direct dial telephone
  • Fridge
  • Hairdryer
  • Individually adjustable heating
  • Ironing set
  • Kitchenette
  • Microwave
  • Minibar
  • NO Smoking rooms
  • Radio
  • Shower
  • Tea and coffee making facilities
  • TV
  • YES Disability-friendly bathroom
  • YES Wheelchair-accessible

Services marked with (*) shall be paid at the establishment.

SilverOaks Resort Heritage (ex. Quality Heritage)

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