Shearwater Hotel Reservation

 

Shearwater Hotel County Galway

Bar
 
4.0 star rating
Location: Galway
Address:
Marina Point, Ballinasloe
county Galway
Phone: +909630400

Hotel Information

Located in Ballinasloe, the hotel is only 500 metres from the town centre and all major amenities, including bars, nightlife and the bus station. The nearest train station is approximately 1 km away. Dunlo shopping centre is a 10-minute walk from the hotel. This charming and luxurious hotel offers the very best in dining experiences. The hotel has leisure and fitness centre with a swimming pool and a Spa.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.5 star ratingLovely rooms, very comfortable beds. We attended a wedding, the food was very good. Would definitely returnThere were long queues for check in, and there were not many staff on reception so additional help at reception would have made a bog difference.Carrie29 March 2012
4.5 star ratingthe hotel is fabalous the room and cleaniness of the hotel is A1. the prefessionalism of the staff lef alot to be desired. upon arriving my brother and his wife had already checked in with their two toddlers and were having something to eat we went to join them with our two toddlers. my sister-in-law warned us that it was near impossible to get something to eat as they had to beg for a menu and my brother had to get the cutlery for the table! we had to ask 4 different staff memebers for menus before we ordered a sandwich and two baby dinners 25 minutes later still no sign of food, had to then speak to a manager who informed that the food had just been put up...this was not the case as the children could eat it straight away without having to wait for it to cool!! spoke with a manager who did offer us dinner that night as there is no where else to eat in this town we accepted with reluctance as we did not want to have the same experience as lunch! the food was fabalous and dinner could not be faulted staff somewhat redeemed themselves but i do wonder if we were the customers that did not complain would service have been very different?!? in the morning we went for breakfast and checked out as i had booked the rooms i was told that everything was fine nothing outstanding on the bill. a couple of hours later when my brother checked out they were charged €40 for our breakfasts that were included in the rate. i had to contact the hotel on 4 seperate occassions to asertain why this had happened and when were they going to refund the money. the managment in this hotel need to look at themsellves seriously in this day and age that this is the type of service that their hotel is delivering? it is a shame that it is the staff that let this hotel down as it is fabalous and very family friendly. unfortuantely due to staffs lack of professionalism we will not be returning.17 September 2013
5.0 star ratingEverything was wonderful food room etc very happy with out stay we are local but would probably stay again as a treat!!03 September 2013
5.0 star ratingFab hotel, we even got upgraded to the presidential suite by chance.Breakfast the next morning wasn't great. Very unfriendly waitress that made us feel like an inconvenience when we were looking for simple things like toast. Other than that staff are lovely.Anonymous 06 July 2014
 Very nice - Had meal in restaurant in the evening - we both had fish - fish, veg - insipid and runny - no flavour - . Showers cold in the morningAnonymous 01 September 2014
2.5 star ratingThe wedding /function room was lovely. The reception lady we met on arrival was very pleasant especially considering our booking had not been passed on by our booking provider.The back of the top of the toilet was not cleaned as it was obviously dirty from the last guest The heating did not work in the room and the room was absolutely freezing. When I rang the Porter I was told it was in working order 2 days ago! Not really reply I expected. We ordered breakfast in bed. After waiting until 11.40 we rang to be to told it couldn't be done. After some bantering on the phone we did receive breakfast to our room which was very poor quality. Anonymous 31 December 2014
Business
  • Business centre
Facilities
  • Cloakroom
  • Gym
  • Hotel safe
  • Lift access
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • YES Car park
Health
  • Hot tub
  • Sauna
  • Solarium
Hotel type
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Gym
  • Heating
  • Hotels with charm
  • Hot Tub
  • Internet
  • Parking
  • Shower
  • Spa
  • TV
Location
  • NO Connecting rooms
  • Number of floors (main building): 2
  • Total number of rooms: 104
  • Year of construction: 2007
Meals
  • À la carte dinner
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Continental breakfast
  • Set menu dinner
  • Special dietary options
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Balcony
  • Bathroom
  • Bathtub
  • Carpeted floors
  • Central heating
  • Direct dial telephone
  • Hairdryer
  • Individually adjustable heating
  • Ironing set
  • Radio
  • Safe
  • Shower
  • Tea and coffee making facilities
  • Terrace
  • TV
  • YES Disability-friendly bathroom
  • YES Wheelchair-accessible

Services marked with (*) shall be paid at the establishment.

Shearwater Hotel