Shangri-la's Tanjung Aru Resort & Spa Kota Kinabalu and Sabah
Hotel Information
Surrounded by lush tropical vegetation, the luxurious Shangri-La's Tanjung Aru Resort & Spa is perfectly situated directly on the wonderful beach in the north of Sabah on the island of Borneo. The hotel enjoys marvellous views over the South China Sea and it features a wide range of first-class services and amenities including a 2,000 m2 infinity pool, a marina, 24-hour room service, 24-hour business centre and a world-class spa. Guests can go on excursions to the interior and watch Orangutans in their natural habitat. A wonderful place to be.
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Reviews
| Rating | Positive Points | Negative Points | Reviewer | Stayed |
|---|---|---|---|---|
| 5.0 star rating | The hotel, especially the club wing, was excellent. I'd highly recommend this resort to my friends and family. | 12 October 2008 | ||
| 5.0 star rating | I think this is the best hotel in Kota Kinabalu. Not centrally located, but there is a free shuttle bus to the city centre. The hotel has a nice own beach and good but pricy restaurants. The breakfast is great! | The restaurants are expensive, but excellent. | 25 February 2009 | |
| 5.0 star rating | Having chosen this hotel as our fisrt couple of days in KK was the best choice we made. The hotel was in a beautiful location, the hotel was absolutely gorgeous and the staff were incredibly helpful. I would highly recommend this hotel to anybody. | N/a | It was the most beautiful Shangri-La EVER!! | 20 April 2009 |
| 4.5 star rating | tvs need to be upgraded to flat screen- more in room entertainment options in the digital entertainment age | tcc | 27 November 2009 | |
| 5.0 star rating | A truly first class hotel, possibly one of the best I have stayedin!! | None | buddfrank | 07 December 2009 |
| 2.5 star rating | Good location and facilities; lovely colonial decor esp. in the lobby. | Due to the fact the hotel was full over the Christmas period and many people were checking in and out, our check in was a disaster - had to wait over an hour for an available room and when we finally got one, it was occupied. Staff clearly could not handle sheer volume of customers - they were unsmiling and stressed | rogersworld | 31 December 2009 |
| 5.0 star rating | What a great place to stay! Excellent facilities to cater for all types of visitors - couples, friends, families etc. Helpful staff, great food and an excellent location with a small beach close to airport, KK etc. Nothing was too much trouble and we loved our room overlooking the sea. The resort is big, but spread out enough that you don't feel as though you are sharing the place with hundreds of other people. Would definitely return. | 18 October 2012 | ||
| 4.5 star rating | My kids love the place especially the children pool. Would love to go back and stay longer next time. | Kay | 01 December 2012 | |
| 4.5 star rating | The incredible sunset and hotel service are most impressive to me. Breakfast is delicious. Room is comfortable and clean. And we like the swimming pool very much! | Vicky Huang | 31 January 2013 | |
| 4.5 star rating | An excellent stay - we will recommend to our friends and contacts | An umbrella should be provided in the room | 26 February 2013 | |
| 4.5 star rating | good location , good kids facilities. | I came from Hong Kong , I am Chinese. However there are some low quality Chinese guests. | Tom Chan | 19 July 2013 |
| 4.5 star rating | all staff with excellent service | room with smoky smell | 26 August 2013 | |
| 3.5 star rating | Near to the airport and also the town center. | The hotel is big and full of guests but without sufficient service: 1. Long taxi line during peak hours | 22 September 2013 | |
| 5.0 star rating | The hotel staff were extremely friendly and courteous , The facilities at the hotel were great with plenty of activities be it for the kids or the adults . Great pool . The breakfast and the meals in the hotel were excellent . Had a very relaxing holiday. Would definitely go back in the near future. | Warren | 15 January 2014 | |
| 4.5 star rating | travel with my husband and 20 months baby, very good, happy travel experiences. the view of the other shangri-la's hotel in Kota Kinabalu, Sabah is more beautiful. | Anonymous | 28 April 2014 | |
| 3.5 star rating | Staff very friendly and helpful | The states of the water park is appalling and the grounds need replacement ago ad they are dangerous. Also limited food menu for kids | Anonymous | 12 June 2014 |
| 4.5 star rating | very good room, very good service and very good and helpful staff. This is the 3 times Istay in this resort, and I will come back very soon. I love this hotel very very much! | Last time the breakfast buffet is more delicious. | A Chan | 17 July 2014 |
| 4.5 star rating | Good for family, nice place, pool, beach inside the hotel. | Fannie | 21 April 2015 | |
| 5.0 star rating | Staff are friendly and helpful | Using the same utensils to handle the raw and cook food. This is very unhygienic. | Thunder | 25 June 2015 |
Business
- Business centre
- Conference room
- Meeting room
- Photocopier
- Printer
- Projector*
- Secretarial service*
Catering
- Banquet hall
- Bar
- Café
- Highchairs
- Non-smoking area
- Poolside snack bar
- Restaurant
- Smoking area
Entertainment
- Children playground
- Entertainment programme for adults
- Entertainment programme for children
- Kidsâ club
- Sun loungers
- WaterSlides
Facilities
- 24-hour security
- Babysitting service
- Bellboy service
- Currency exchange facilities
- Day-care centre
- Garden
- Gym
- Hotel safe
- Late Check-out*
- Laundry service*
- Lift access
- Local and international calls
- Luggage room
- Medical service*
- Mobile phone coverage
- Multilingual staff
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- NO Wheelchair-accessible
- Room service
- Secure parking
- Shop
- Smoke detector
- Valet parking
- YES Car park*
Health
- Beauty salon*
- Hairdressing salon
- Massage*
- Sauna
- Spa centre*
- Spa treatments*
- Steam bath
Hotel type
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Connecting rooms
- Family hotels
- Gym
- Hotels with charm
- Hotels with spa
- Internet
- Parking
- Restaurant
- Shower
- Spa
- Sport hotels
- Swimming Pool
- TV
Location
- Disability-friendly rooms: 2
- Double rooms: 316
- Junior suites: 36
- Number of floors (annexe): 7
- Number of floors (main building): 4
- Suites: 16
- Total number of rooms: 492
- Twin rooms: 176
- Year of construction: 1983
- YES Connecting rooms
Meals
- Ã la carte dinner
- Ã la carte lunch
- Breakfast
- Breakfast a la carte
- Breakfast buffet
- Breakfast served to the table
- Buffet dinner
- Buffet lunch
- Continental breakfast
- Gluten-free meals
- Hot breakfast
- Picnic
- Set menu dinner
- Set menu lunch
- Snacks
- Special dietary options
- Vegetarian meal
Methods of payment
- American Express
- JCB
- MasterCard
- Visa
Room facilities (Standard room)
- Alarm clock
- Balcony
- Bathrobes
- Bathroom
- Bathtub
- Cable TV
- Carpeted floors
- Direct dial telephone
- DVD player
- Hairdryer
- Ironing set
- Minibar
- NO Disability-friendly bathroom
- NO Smoking rooms
- NO Wheelchair-accessible
- Number of bedrooms: 1
- Radio
- Safe
- Satellite TV
- Shower
- Slippers
- Tea and coffee making facilities
- Toiletries
- TV
Sports
- Aerobics
- Banana boating*
- Canoeing*
- Cycling / mountain biking
- Diving*
- Fitness
- Jet ski*
- Mini golf
- Pedal boating*
- Table tennis
- Tennis
- Waterskiing*
- Windsurfing*
Things to keep in mind
- Charges for late arrival
- Deposit on arrival
- Early Check-in
- Early departure
- Flight information required
- Identification card at arrival
Services marked with (*) shall be paid at the establishment.
Nearby Hotels
- Casuarina Hotel Kota Kinabalu and Sabah 0.94 kilometers away
- C'Haya Hotel Kota Kinabalu and Sabah 1.36 kilometers away
- GoldenHill Hotel Kota Kinabalu and Sabah 1.59 kilometers away
- Megah D'Aru Hotel Kota Kinabalu and Sabah 1.38 kilometers away
- Sutera Harbour - The Pacific Sutera Hotel Kota Kinabalu and Sabah 2.00 kilometers away
- The Crown Borneo Hotel Kota Kinabalu and Sabah 1.56 kilometers away
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