Pointe Hilton Tapatio Cliffs Hotel Phoenix Area - AZ
Hotel Information
Set in the North Mountain Village area 18 kilometres from Phoenix city centre, this luxurious resort hotel provides an extensive array of activities for a fun-filled holiday for both couples and familes. Here, guests can explore the eight pools with cascading waterfalls and whirlpools, relax in a private poolside cabana, golf at a championship 18-hole course, and admire the Sonoran desert and North Phoenix mountain landscape.Guests may energize for the day in the fitness centre, indulge in a massage or beauty treatment in the spa, and play a game of tennis while the children delight in entertaining and wholesome activities at the kids' club in spring and summer. Business travelers can make use of the 23 meeting rooms and outdoor venues for business and social events, and all guests can enjoy steak and seafood in the steakhouse or award-winning modern American cuisine amid stunning views of the surrounding desert and mountains in the restaurant.
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Reviews
| Rating | Positive Points | Negative Points | Reviewer | Stayed |
|---|---|---|---|---|
| 3.0 star rating | Friendly Staff | I'm never the kind to give bad reviews but I would not feel right with myself knowing information and not sharing it. So I will break down each area: I've been in many of resorts and I am accustomed to all of the fees but just be aware that you will pay a resort fee ($18.00), suite tax (3.00) outside of the base prices and all other taxes that were included on the site. The problem I have is paying a resort fee that goes to the property but isn't maintained as well as a 4 star resort should be maintained. I paid a suite tax towards a suite that had water damage on the ceilings, dirty grout on floor and shower and a refrigerator that I couldn't use because if I break the seal to store personal items, you will be charged. Also, just be prepared that on top of all that they hold 100.00 on your card and not released days later. so you pay 200 total plus a night (discounted price) for a suite that is outdated, an elevator that reaks of something indescribable and parts of the grounds that's not kept to the standard of what it should be. I've honestly had a better room and stay at a regular hotel for less than what I paid this weekend. I'm still disappointed 2 days later. | Unhappy | 12 November 2013 |
- Business centre
- Meeting room
- Printer
- Bar
- Café
- Highchairs
- Non-smoking area
- Poolside snack bar
- Restaurant
- Children playground
- Sun loungers
- Cloakroom
- Currency exchange facilities
- Dining area
- Garden
- Gym
- Hotel safe
- Late Check-out*
- Launderette
- Lift access
- Luggage room
- Multilingual staff
- Newspapers
- NO Garage
- Room service*
- Secure parking
- Shop
- Valet parking
- Wired Internet
- YES Car park
- YES Large pets allowed (over 5 kg)
- YES Small pets allowed (under 5 kg)
- YES Wheelchair-accessible
- ISO 14001 certified hotels and restaurants
- ISO 9001 certified hotels and restaurants
- Hairdressing salon
- Hot tub
- Massage
- Spa centre
- Spa treatments
- Adapted for disabled
- Air conditioned
- Bathroom
- Business hotels
- Family hotels
- Golf hotels
- Green Hotels
- Gym
- Heating
- Hotels with charm
- Hotels with spa
- Hot Tub
- Internet
- Parking
- Pet friendly Hotels
- Restaurant
- Shower
- Spa
- Swimming Pool
- TV
- NO Connecting rooms
- Total number of rooms: 584
- Year of construction: 1982
- Ã la carte dinner
- Ã la carte lunch
- Breakfast
- Set menu dinner
- Set menu lunch
- American Express
- Diners Club
- JCB
- MasterCard
- Visa
- Alarm clock
- Bathroom
- Bathtub
- Cable TV
- Carpeted floors
- Desk
- Direct dial telephone
- Hairdryer
- Individually adjustable heating
- Ironing set
- Make-up mirror
- Minibar
- NO Smoking rooms
- Radio
- Safe
- Shower
- Tea and coffee making facilities
- Toiletries
- TV
- Wake-up service
- Wi-fi
- Fitness
- Golf
- Table tennis
- Tennis
Services marked with (*) shall be paid at the establishment.
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