Occidental at Xcaret Destination Hotel Riviera Maya / Playa del Carmen
Hotel Information
Enjoying a fantastic location frontline to the powder-soft white sand and the turquoise waters of the Caribbean Sea, the exclusive Occidental Grand Xcaret hotel is ideally situated, surrounded by an ecological and historical preserve. It is a perfect luxury 24 hours all inclusive refuge at 10 minutes from Playa del Carmen and offers a lovely garden and pool landscape as well as a wide variety of first class amenities and services.
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Reviews
Rating | Positive Points | Negative Points | Reviewer | Stayed |
---|---|---|---|---|
5.0 star rating | The food in the hotel was fantastic and we were pleased that we managed to book into all of the a la carte restaurants. The pools and grounds are lovely. | When we arrived the lock on one of our rooms was not working, the two friends from this room were then moved into another which was also broken! We accept this was probably an unfortunate coincidence but felt that this could have been resolved in a better manner as it resulted in the two friends involved making numerous trips to the reception after a very long flight. | 25 June 2012 | |
5.0 star rating | Lovely hotel. Staff are really helpful and friendly. Food was really nice. Excellent for families my children loved it here. Lots of pools and a stunning beach that's very safe for children. Don't listen to any of the bad reviews as they must be written by idiots! Cannot fault this amazing hotel at all. The staff made sure our holiday was very enjoyable. Will be going back next year! | Welshbabe | 10 March 2016 | |
4.5 star rating | Lovely hotel, great staff good value for money. We had a great time. | rekia740 | 02 May 2016 |
Business
- Business centre
- Conference room: 1
Catering
- Bar
- Non-smoking area
- Poolside snack bar: 1
- Restaurant
- Smoking area
Entertainment
- Children playground
- Entertainment programme for adults
- Entertainment programme for children
- Kidsâ club
- Nightclub
- Parasols
- Sun loungers: 1
- Theatre / auditorium
Facilities
- Currency exchange facilities
- Garden
- Gym
- Hotel safe
- Launderette
- Laundry service
- Medical service*
- Mobile phone coverage
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- NO Wheelchair-accessible
- Room service*
- Shop
- YES Car park
Health
- Hairdressing salon
- Hot tub
- Massage
- Sauna
- Spa centre
- Spa treatments
Hotel type
- 24-hour reception
- Adapted for disabled
- Air conditioned
- Bathroom
- Beach hotels
- Business hotels
- Family hotels
- Gym
- Hotels with charm
- Hotels with spa
- Hot Tub
- Internet
- Parking
- Restaurant
- Shower
- Spa
- Sport hotels
- Swimming Pool
- TV
Location
- Annexe (s): 14
- Disability-friendly rooms: 4
- Double rooms: 703
- Junior suites: 62
- NO Connecting rooms
- Number of floors (annexe): 3
- Number of floors (main building): 3
- Single rooms: 769
- Total number of rooms: 769
- Year of construction: 2002
- Year of most recent renovation: 2005
Methods of payment
- American Express
- MasterCard
- Visa
Room facilities (Standard room)
- Alarm clock
- Balcony
- Bathrobes
- Bathroom: 1
- Cable TV
- CD player
- Desk
- Direct dial telephone
- DVD player
- Fridge
- Hairdryer
- Make-up mirror
- Microwave
- Minibar
- NO Disability-friendly bathroom
- NO Smoking rooms
- NO Wheelchair-accessible
- Number of bedrooms: 1
- Room size (sqm): 32
- Safe
- Shower
- Tea and coffee making facilities
- TV
- Wake-up service
- Wi-fi
Sports
- Aerobics
- Archery
- Basketball
- Beach volleyball
- Mini golf
- Paddle tennis
- Table tennis
- Tennis
- Volleyball
Things to keep in mind
- Early departure*
Services marked with (*) shall be paid at the establishment.
Nearby Hotels
- Hotel Xcaret Mexico Agua Spa Adults All Inclusive Riviera Maya / Playa del Carmen 0.51 kilometers away
- Hotel Xcaret Mexico Espiral Adults All Inclusive Riviera Maya / Playa del Carmen 0.04 kilometers away
- Hotel Xcaret Mexico Fuego Adults All Inclusive Riviera Maya / Playa del Carmen 0.51 kilometers away
- Hotel Xcaret Mexico Tierra Family All Inclusive Riviera Maya / Playa del Carmen 0.51 kilometers away
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