North Lakes Reservation

 

North Lakes Hotel Carlisle

Room
 
4.0 star rating
Location: Carlisle
Address:
Ullswater Road
penrith Ca11 8qt
Phone: +00441768868111
Fax: +00441768868291

Hotel Information

This 4 star hotel is located in the city centre of Penrith and was established in 1985. It is a short drive away from the Ullswater Lake and the nearest station is Penrith. The Hotel has a restaurant, a bar, a coffee shop, an indoor swimming pool and a fitness centre/gym. All 84 rooms are equipped with hairdryer, trouser press and ironing set.Winners of the AA Hotel Group of the Year 2016/17

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
2.5 star ratingIt was an adquate room and it was clean. Staff at breakfast were helpful. Reception staff were initially politeI was originally booked for just a Saturday night. I phoned on the Friday to see if we could stay that night as well. I was quoted what seemed a high price but was told that I would be upgraded to a 'superior' room, with free drinks in the mini bar, breakfast and bath robes. The room was a standard double with a folded bunk bed in one corner. When I queried this I was told (quite rudely)that what I had was a superior room. There were no bathrobes. The 'free drinks' were a mixer sized can of coke, a box of children's orange drink, a small bottle of mineral water and a tiny bottle of milk - not what I had in mind! On the Monday, I happened to check my bank statement online and found that the hotel had taken £100 from my card. I phoned and queried this and was told it was standard practice and I should have been told when I checked in. I was also told that it could take up to 14 days for the money to be returned. I had to threaten to report this as a fraud to my bank before they agreed to refund me the money.29 March 2012
4.5 star ratingIdeal location. Very welcoming and attentive staff. Hotel is being refurbished so a small amount of disruption during the day. Although did not impact on us. Disappointing wait time to use pool during busy periods. Perhaps they need to consider introducing session times when busy. Anonymous 17 April 2016
Business
  • Business centre
  • Conference hostess*
  • Conference room
  • Meeting room
  • Photocopier*
  • Projector*
  • Secretarial service*
Catering
  • Bar
  • Café
  • Highchairs
  • Non-smoking area
  • Restaurant
Entertainment
  • Children playground
Facilities
  • Cloakroom
  • Fireplace
  • Garden
  • Gym
  • Hotel safe
  • Laundry service
  • Lift access
  • Local and international calls
  • Mobile phone coverage
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Smoke detector
  • Terrace
  • YES Car park
  • YES Wheelchair-accessible
Health
  • Beauty salon
  • Hot tub
  • Massage
  • Sauna
  • Solarium
  • Spa centre*
  • Spa treatments*
  • Steam bath
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Connecting rooms
  • Family hotels
  • Fireplace
  • Gym
  • Heating
  • Hotels with spa
  • Hot Tub
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Swimming Pool
  • TV
Location
  • Double rooms: 71
  • Family rooms: 16
  • Junior suites: 6
  • Number of floors (main building): 3
  • Suites: 2
  • Superior rooms: 31
  • Total number of rooms: 84
  • Villas: 2
  • Year of construction: 1985
  • Year of most recent renovation: 2015
  • YES Connecting rooms
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Set menu dinner
  • Set menu lunch
Methods of payment
  • American Express
  • Diners Club
  • Maestro
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Alarm clock
  • Bathroom
  • Bathtub
  • Carpeted floors
  • Central heating
  • Cot on demand
  • Desk
  • Direct dial telephone
  • DVD player
  • Hairdryer
  • Individually adjustable heating
  • Mini fridge
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Radio
  • Safe
  • Satellite TV
  • Shower
  • Smoke detector
  • Tea and coffee making facilities
  • Telephone in the bathroom
  • Trouser press
  • TV
  • Video games console
  • Wake-up service
Sports
  • Aerobics
  • Cycling / mountain biking
  • Fitness
Things to keep in mind
  • Charges for late arrival
  • Early departure

Services marked with (*) shall be paid at the establishment.

North Lakes