Kervansaray Bodrum Reservation

 

Kervansaray Bodrum Hotel Bodrum

General view
 
5.0 star rating
Location: Torba
Address:
Zeytinli Kahve Mevkii
torba Bodrum Mugla 48400
Phone: +02523371400
Fax: +02523371430

Hotel Information

This elegant, family-friendly hotel is located on a hill directly beside the sea and near the peaceful town of Torba, just north of Bodrum. The hotel provides an extensive list of holiday activities for guests of all ages to enjoy from water sports at the beach to mini golf and nightly entertainment programmes in the hotel, and there is also a kid's club and playground for younger guests. The hotel has four outdoor and three indoor pools to choose from, as well as a fitness centre and spa complete with sauna, steam room, whirlpool and massage services. Rooms are comfortable, modern and simply furnished, all with balcony, internet access, and central heating and air conditioning. For a satisfying meal, guests have plenty of options to choose from with one main, buffet-style restaurant and four restaurants specializing in authentic Turkish, Chinese, Italian and Seafood dishes. This is the perfect place for a fun-filled, family getaway.

Pictures

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Reviews

RatingPositive PointsNegative PointsReviewerStayed
2.0 star ratingClose to sea Very hard to find a positive for this hotel, but for what we paid we had fairly good value with drinks and foodAdvertising free turkish bath....Not Free very misleading. Rooms were not close to each other, very difficult for families, asked to be be moved closer to our children said could do it in 5 days at 10am, when we arrived at reception with cases were told room not available until midnight, so returned to original room, very noisy from upstairs and next door walls very thin. Air conditioning on winter setting so very hot in rooms. cleanliness not very good all round, ie room, outside rooms. Staff very rude at reception, bar area and restaurant. Food very repetetive and cold most of the time. This was towards the end of the season but dining room like a school canteen, never enough tables set, crockery never cleared to enable to take seats, run out of certain food items not replaced. Chipped glasses. Advertising one night in a chinese restaurant...closed Towels threadbare. one man serving drinks in main area having to queue for half an hour on some occasions. Totally unsuitable for the elderly and families with young children due to many steps. Complete lack of interest for anyone staying in this hotel, which is very sad as this could be rectified by better customer relations. Disco closed...were offering to take people into Bodrum at a 20 Euro cost. Non motorised water sport only available to above 18 year olds, but every time we enquired they stated pedlos were broken, more interested in selling, jet ski, ringo etc.Jools and family25 October 2010
4.5 star ratingKervansaray resort is amazing and stunning. A unique hotel that deserves to be seen. All areas and facilities were clean and tidy at all times. Our room was big and clean with a big balcony, but it wasn't cleaned daily. The restaurant is very good, different food every night. The entertainment team was surprisingly poor, except Elina, which was giving full and she was extremely helpful. Special thanks to Elina. All in all: Stunning hotel, superb cuisine, not-quite thoroughly cleaning the rooms and surprisingly poor animation. I would not hesitate and recommend this hotel to everyone. With pleasure I will be back.petya04 June 2012
4.0 star ratingComfortable overnight stay in an attractive sea-side resortrooms a little scruffy but not too badHotel Boffin28 October 2013
 the hotel was very beautiful.wi-fi was more than awful! no data transfer for a whole week! rooms were so dirty and the floor was dusty! food was catastrophe! really bad! really awful! there was a worm on the wall the last day!namandoon04 August 2014
2.0 star ratingMünferid olaraq bazı çalışanları özellikle belirtmek istiyorum. Meydan şefi Muhammed Sabri Gözeli hiç unutmam. Otele gece vardık. Sabaha kadar beklememiz gerekiyordu. Muhammed bize battaniye getirdi ve uyuyacak yer gösterdi. O olmasaydı çocuklarla bize zor olacaktı. Sonraki günlerd de hep memnun kaldık. Bellboy Servet. İlk bize verilen oda çok kötüydü. Odamizi deyistirmemizde yardimci oldu. Çocuklar onu çok sevdiler. Garson Bilal. Sanki diger otellerden buyuk paralarla transfer olunmuş ))). İşini çok iyi biliyor ve her kse ondan memnun. Çocuklar, Muhammed, Servet ve Bilali nerede görseler ağabey diye onlara koştular. Müşteri ilişkilerinde Müge Hanimdan da memnun kaldim. Sürekli problemlerimizin olup olmadığını sordu. Kendi üzerine düşeni yapti. Ama maalesef demek ki, çikayetler dikkate alinmiyormuş.1. Otele gece saat 2 gibi vardik. Sabah saat 12-ye kadar beklememiz gerekiyordu. Bu normal. Saat 11.30 da resepsiona yaklaştım. Dediler ki, 12 de gelin. 12 de gelince, odalarimiz daha boşalmadı oğle yemeğinden sonra gelin. Yni biz odamıza saat 14 gibi yerleşe bildik. 2. Restoranin Nihat isimli çalışanı. Büyük ihtimalle garsonsu (özel kiyafeti yoktu). Sabah kahvaltısında hoşuma giden bir masaya çatal-bıçak koymasını istedim. Yaklaşık 6-7 m ötede masaları göstererek, biz bu masaları hazırladik dedi. Daha sonra tavrimi görünce istediyimi yaptiysa da ben kabul etmedim. 3. ZAFER İSİMLİ BARLAR ŞEFİ. ÖZELLİKLE YAPTIĞI REZALETİ HİÇ UNUTMAM. UNUTAMAM VE HER KESE DE ANLATIYORUM. Akşam yemeğinden sonra, çocuk elindeki tabakta 6 dilim baklavayi SPA merkezi trafinda olan masalarda yemek için götürüyordu. ÇOCUĞU DURDURDU VE BAKLAVAYI GERİ GÖTÜRMESİNİ İSTEDİ. SEBEBİ DE, ODAYA KARINCALARİN TOPLANMAŞİYMİŞ. Ailemin yaninda tatsiz olaylar yasanmamasi icin itiraz etmedim. Ama daha sonra kendisine yaklaşarak çok yanlış yaptığını ve odalarda karınca olmasının ayrıca bir rezalet olduğunu söyledim. BAZI DAR DÜŞÜNCELİ ÇALIŞANLAR, OTEL RESTORANİNİN, BELEDİYYENİN AÇTIĞI İFTAR SOFRALARI İLE KARIŞTIRIYORLAR. ZANNEDİYORLAR Kİ, BEDAVA HİZMET VERİYORLAR. Tabi ben bundurumu hemen Müge Hanima söyledim. Sağolsun, hemen baklavayi istediyiniz yere çıkaralım dedi. Ama artik gecti. O saatten sonra o baklava yenilmezdi. 4. Akın isimli bellboy. Arabası boş ve kendisi de oturmuş birisiyle konuşuyor. Akvaya birakmasını istedim. Yalnız giriş çıkış yapanlara hizmet verebiliyoruz dedi. Hani işi olsa bir şer demeyeceğim. Ama orada oturuyorsun. 5. Yemeklerin iyi değil. Bol çeşit gözükmesi için aynı yemekleri bir kaç yere koyuyorlar. Salata kablarına da aynı şeyleri koyuyorlar. 7 günde bir tek Türk gecesinde normal yemekler oldu. 6. Deniz berbat. Kum yok. Ancak yüzmeyi iyi bilenler giebilir. Tahsin14 September 2015
Business
  • Conference room
Catering
  • Bar
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
Entertainment
  • Children playground
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
  • Kids’ club
  • Nightclub
  • Parasols
  • Sun loungers
  • Theatre / auditorium
  • TV lounge
Facilities
  • Cloakroom
  • Currency exchange facilities
  • Garden
  • Gym
  • Laundry service*
  • Lift access
  • Medical service*
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • NO Wheelchair-accessible
  • Room service*
  • Shop
  • Sun terrace
Green Programmes - Worldwide
  • Travelife
Health
  • Hairdressing salon
  • Hot tub
  • Massage*
  • Sauna
  • Spa treatments*
  • Steam bath
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Beach hotels
  • Business hotels
  • Design
  • Family hotels
  • Games Room
  • Green Hotels
  • Gym
  • Heating
  • Hotels with charm
  • Hotels with spa
  • Hot Tub
  • Internet
  • Parking
  • Restaurant
  • Shower
  • Spa
  • Sport hotels
  • Swimming Pool
  • TV
Location
  • Bungalows: 328
  • Disability-friendly rooms: 5
  • NO Connecting rooms
  • Number of floors (annexe): 4
  • Number of floors (main building): 5
  • Suites: 8
  • Total number of rooms: 463
  • Year of construction: 2000
  • Year of most recent renovation: 2012
Meals
  • À la carte dinner
  • Breakfast buffet
  • Buffet dinner
  • Buffet lunch
Methods of payment
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Balcony
  • Bathroom
  • Bathtub
  • Carpeted floors
  • Central heating
  • Direct dial telephone
  • Hairdryer
  • Mini fridge
  • Number of bedrooms: 1
  • Radio
  • Safe
  • Shower
  • Terrace
  • TV
  • YES Disability-friendly bathroom
  • YES Smoking rooms
  • YES Wheelchair-accessible
Sports
  • Aerobics
  • Aqua fit
  • Banana boating*
  • Basketball
  • Billiards*
  • Bocce
  • Canoeing
  • Catamaran sailing*
  • Diving*
  • Fitness
  • Jet ski*
  • Mini golf
  • Pedal boating
  • Sailing*
  • Table tennis
  • Tennis
  • Volleyball
  • Waterskiing*
  • Windsurfing*

Services marked with (*) shall be paid at the establishment.

Kervansaray Bodrum

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