Alpha Sovereign Hotel Reservation

 

Alpha Sovereign Hotel Gold Coast - QLD

Pool
 
4.0 star rating
Location: Surfers Paradise
Address:
138 Ferny Avenue, Surfers Paradise
gold Coast 4217
Phone: +755793888
Fax: +755793877

Hotel Information

The Alpha Sovereign Hotel is located close to the beach and local tourist attractions. The hotel consists of room types ranging from deluxe hotel room to 1 and 2 bedroom apartments. Features include 30 metre lagoon style swimming pool with beach area, spa and sauna, children's pool, licensed restaurant, conference facilities and undercover parking.

Pictures

PoolPoolPoolPoolRoomRoomPoolLobbyTerraceSports and EntertainmentSports and EntertainmentSports and EntertainmentSports and EntertainmentPoolRestaurantRoomBarRoomLobbyRoomRestaurantRoomLobbyRoomLobbyRoomLobbyRoomRoomTerraceRoomTerraceRoomRoomRoomRestaurantRoomRoomRoomRoomLobbyRoomRoomRoomRoomRoomRoomRoomRoomRoomRoomRoomGeneral viewRoomGeneral viewRoomGeneral viewRoomGeneral viewRoomGeneral viewGeneral viewRoomGeneral viewGeneral viewGeneral viewRoom
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
3.5 star ratingLarge spacious room, good food at very reasonable prices, great swimming/wadding pool and sandpit for kids, good location to main beach and shopping.On arrival: TV reception/movies issues not rectified after numerous calls to front desk, 1st maintenance man came once told us that channels should be perfect and that he would change the box and ariel cable and that we would have to ring the desk and arrange to watch movies??? then he didn't return, 2nd maintenance man turned up at 9pm at night to fix it and could only fix the movies but not the reception problem (unable to watch 7 channels) contacted following morning by female at front desk and told first maintenance man apparantly did come back and that all Hotel TV's had the same quality reception!!! Spa pool was dirty and had an oily film covering the surface. Cupboards/drawers and benchtop were not cleaned properly. Found someones old horny toenail clippings around the living area floor and old breakfast cereal in pullout sofa. No menu in the room and when called to ask reception for one they said it was definitely in there so after another look and still no menu we called back and they had one sent up. Asked for a potacot at 8am and didn't recieve until 5pm after calls to reception and also asking personally at the front desk. Charged $3.50 to have room service meals bought up to room ( 4 dishes, bought up on trolley) decided to collect room service the second time ourselves and were handed two big trays (4 dishes, no trolley given) and told "they're slippery, be careful".Craik Family02 October 2012
4.5 star ratingThe staff were very helpful and friendly! It is in a great location and is value for money - good all round! :)None really, it wasall good!16 October 2012
4.5 star ratingValue for money was excellent and staff were friendly and efficient. I would stay there again and would not hesitate to recommend it to others.04 November 2012
5.0 star ratingHuge room, strong water pressure in shower, comfy beds, nice to have kitchenette too! Great value for money (probably the best I've found in the Gold Coast so far!), staff were helpful, hotel is close to everything, very impressed, was only there for 1 night but wishing I could've stayed longer. Will likely stay there again on future trips.Matt12 November 2012
4.0 star ratingValue for money. Comfortable bed.The cleanliness of the room was very good however the cane chair arms were sticky and we had to clean them.Also the lounge furniture upholstery needed steam cleaning. Food just Ok. Lettuce was tired and limp as we had room service for dinner and breakfastChristine24 December 2012
5.0 star ratingGreat value for money and great facilities24 January 2013
5.0 star ratinggot upgraded to 1 bedroom suite.25 March 2013
5.0 star ratingI found the value for money and exceptional customer service at the reception the best part. The rooms were very clean and tidy, even the pen on the writing pad was perfectly placed. This showed real pride in their service and gave a homely feel. The buffet breakfast was included in our stay however I found the selection could have been more wider and the hot buffet should be and look more fresher. Otherwise a good stay.12 June 2013
3.5 star ratingStaff are very friendly and helpful. Room clean and tidy.Room was very small and the nightly fee charged. Restaurant food not very nice. Anonymous 21 March 2017
Catering
  • Bar
  • Breakfast room
  • Highchairs
  • Restaurant
Entertainment
  • Game room
Facilities
  • 24-hour reception
  • Babysitting service
  • BBQ facilities
  • Bicycle hire service*
  • Electric kettle
  • Garden
  • Grill/BBQ
  • Gym
  • Hotel’s own bike shop/workshop*
  • Hotel safe
  • Laundry service
  • Lift access
  • Local and international calls
  • Luggage room
  • Mobile phone coverage
  • Multilingual staff
  • Newspapers
  • Newspaper stand
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Secure parking
  • Shop
  • Smoke detector
  • Toaster
  • Towels and bed linen at surcharge
  • Valet parking*
  • Wi-fi*
  • YES Car park*
  • YES Wheelchair-accessible
Health
  • Hot tub
  • Sauna
  • Spa centre
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Barbecue facilities
  • Bathroom
  • Games Room
  • Gym
  • Hotels with charm
  • Hotels with spa
  • Hot Tub
  • Internet
  • Parking
  • Restaurant
  • Spa
  • Swimming Pool
  • TV
Location
  • NO Connecting rooms
  • Total number of rooms: 205
Meals
  • À la carte dinner
  • Breakfast
  • Breakfast buffet
  • Snacks
Methods of payment
  • American Express
  • MasterCard
  • Visa
Room facilities (Standard room)
  • Bathroom
  • Cooker
  • Fridge
  • Hairdryer
  • Kitchenette
  • Microwave
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Tea and coffee making facilities
  • TV

Services marked with (*) shall be paid at the establishment.

Alpha Sovereign Hotel

Nearby Hotels